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Education
College: Bachelor of Science in Information Technology
AMA Computer College
Baguio City, Philippines
June 2001 – May 2006
Graduated with Honor as Best Thesis in
Information Technology (IT) Award
High School: Baguio College Foundation
Baguio City, Philippines
June 1997 – March 2001 (Graduated)
Primary: Don Bosco Technical Institute
Tarlac City, Philippines
June 1991 – March 1997 (Graduated)
CAREER experience
SCOPE OF WORKS:
MAINTAIN HANDPUCH SYSTEM AND PAYROLL SYSTEM OF HUMAN RESOURCES. ASSIST IN ALL TASK OF HUMAN RESOURCE IN TERMS OF PAYROLL SYSTEMS, SOCIAL SECURITY SYSTEM, AND HEALTH BENEFITS FOR ALL THE EMPLOYEES. SUPPORT HR MANAGER ALL TROUBLES IN COMPUTER, INTERNET, PRINTER AND BACK-UP ALL FILES. DOWNLOAD DATABASE OF DAILY TIME RECORDS OF THE EMPLOYEES. Maintain and monitor Microsoft Windows Server 2003 and SQL Database. Operate PC user help desk to support PC users and resolve problems. Maintain and control a computerized inventory system. Entertain and assists end users problems pertaining to computer software/hardware and peripherals and explore innovative solutions. Provide IT support within the company. Undertake the analysis, design, development and implementation of new software applications to meet user requirements. Provide technical and analytical support to users. Control and supervise the maintenance of IT equipments such as AV equipments, networking router, CCTV, UPS, switch and others. Maintain networking LAN and WAN. Preventive maintenance to infrastructure system. Troubleshoot POS System. Maintain different Operating System Windows 7, Windows SP1-SP3, Linux Ubuntu. Supporting clients mixed environments offering desktop support in Windows XP and products. Install and support various pieces of IT equipment, printers, scanners, fax machines and others. Supporting and install backup, anti-virus and network technologies. Maintain and set-up switches and routers. Develop websites and programs different kind of system for the company using Visual Basic 6.0, Dreamweaver, CS3. Back-up all daily sales transactions. Perform such other duties as and when deemed necessary. Concurrently, responsible for administering, optimizing and supporting internal LAN/WAN infrastructure consisting of Windows 2000 Active Directory and Windows 2000 Professional desktops. Researched, recommended and implemented new hardware and software into the environment to increase efficiency. Analyzed and resolved network and server connectivity.
SCOPE OF WORKS:
Troubleshoot and Maintenance 500 units of Computer, Installation of Computer Operating System and Other Software, Maintain networking LAN and WAN. Troubleshoot POS System, Perform Cloning/Ghosting, and BACK-UP Database, Microsoft Windows 2000 /XP Operating Systems / Vista / Windows 7, Microsoft Office products, Veritas backup Exec and McAfee AntiVirus pr. Supporting clients mixed environments offering desktop support in Windows XP and other Server products.
Company Name
AMA Computer College, Baguio City
Inclusive date of Employment
June 2004 – March 2006
Position Held
SOFTWARE SUPPORT ENGINEER
Reporting to Whom
Manager, IT Department
SCOPE OF WORKS:
Administer operating system environments. Control access and provide security privileges, user’s ID at appropriate access level. Maintain and operate ISA server application. Carries out hardware and operating system configuration. Troubleshoot and maintain Hardware and Software. Upgrade system and other associated tasks. Carries out changes on development system prior to migration to application system to ensure software changes and upgrading operates efficiently. Prepare and maintain relevant system administration documentation. Carries out daily and weekly back-ups. Maintain monitoring system. Implementation, technical support, operation and management of fiber structured cabling infrastructure components in data centers. General works of information technology that includes development and implementation of infrastructure projects. Installation and support of IT networking distribution and access layers equipment. Operate Cisco LAN/WAN devices using management systems and tools. Support Cisco wired and wireless infrastructure solution and services. Resolve network incidents. Installation and support of AC/DC power and UPS system.
SKILLS:
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Knowledge in Human Resources Information System
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Knowledge in Structured Query Language
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Knowledge in Structured Cabling Cat5e and Cat6 installation
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Knowledge of Hardware and Software Troubleshooting
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Knowledge in Visual Basic 6.0
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Knowledge in Dbase Management
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Knowledge in Cisco Routing
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Knowledge in Relational Database Management (RDM)
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Knowledge in Management Information Technology (MIS)
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Knowledge in Application Software
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Knowledge in Adobe Photoshop CS
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Knowledge in Macromedia Flash MX
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Knowledge in Network analysis and troubleshooting skills.
SEMINARS:
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Dept in Microsoft Office (Excel, Word and Power Point, Frontpage, Outlook)
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Local Area Networking and Wide Area Networking Installation
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Microsoft SQL Server Ver. 7-2000 Installation and Administration.
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Campus Information System (CIS) and Human Resource Information System (HRIS)
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Installation and Configuration – I.T. Orientation
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Certified Cabling Test Technician (CCTT)-Associate Course
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Operating System Troubleshooting
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Basic and Advance Networking Seminar
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Hardware and Software Seminar
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Cisco Orientation
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Career Orientation
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Structured Cabling
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Managing a Team
Technical Skill Summary:
HARDWARE:
Desktops, Laptops, Servers,
Modem, Network Cards,
Mother Boards, Printers,
Scanner, CISCO Routers, Hubs
and Switches.
Systems:
Windows NT/2000,
SCO Unix, Windows 95/98/XP/SP1/SP2/SP3,
Win7, Win8, Windows 2003/2008 Server,
Linux, MAC
Protocols:
VPN, HTTP, LAN, WAN,IIS
TCP/IP, DNS, Ethernet,
Fast Ethernet
Software:
Open Office, MS Office Suite 9X/2000,
Veritas Backup Exec, Symantec Ghost,
Acronis, MsSQL. Opera, Firefox,
Google Chrome
Personal Information:
Age : 28 years old
Passport Number : EB5433234
PP Expiry Date : 18 May 2017
Present Address : #877 New Salata, Doha
Nationality : Filipino
Date of Birth : May 29, 1984
Birthplace : Aden, South Yemen (PDRY)
Sex : Male
Language Spoken : English, Tagalog
Religion : Christian (Roman Catholic)
Height : 5 feet and 8 inches
Weight : 75 kilos
Father’s Name : Godofredo L. Bonghanoy
Occupation : Accountant, Federal Foods Qatar
Mother’s Name : Amelia P. Bonghanoy
Occupation : Retired Court Interpreter
Regional Trial Court-Tarlac City
References:
Ms. Emily Bustarde
Accountant, AMA Computer College, Baguio City
Contact No.: +63 905 5388-9414/300-2800
Mr. Lito B. Develos
Director, AMA Computer College, Baguio City
Contact No.: +63 074 6194950
I hereby certify that the above information is true and correct to the best of my knowledge and
GOEFFREY P. BONGHANOY
Applicant’s Signature
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