When people use the internet there can be risks from harmful software or malware. Thinking about your use of the Internet, on a scale of #/1 to 5 where 1 is 'not likely' and 5 is 'highly likely'/5 to 1 where 5 is 'highly likely' and 1 is 'not likely'/, in your opinion how likely are the following types of software to be a risk to your computer? READ OUT
[Single]
Q48A. Software that allows others to steal your personal or financial information.
READ OUT: Would that be...
Q48B. Software that affects the way your computer operates (e.g. slows it downs, causes it to crash or erases information READ OUT IF NECESSARY.
1
1 - Highly unlikely
2
2 - Unlikely
3
3 - Moderately likely
4
4 - Likely
5
5 - Highly likely
98
(DO NOT READ OUT) DON'T KNOW/CAN'T SAY
99
(DO NOT READ OUT) REFUSED
[Single]
Q48C. Software that allows others to use your computer to send out spam or redirect you to fake websites READ OUT IF NECESSARY.
1
1 - Highly unlikely
2
2 - Unlikely
3
3 - Moderately likely
4
4 - Likely
5
5 - Highly likely
98
(DO NOT READ OUT) DON'T KNOW/CAN'T SAY
99
(DO NOT READ OUT) REFUSED
[Single]
Q48D. Software that allows others to identify the websites you have visited and access your emails READ OUT IF NECESSARY.
1
1 - Highly unlikely
2
2 - Unlikely
3
3 - Moderately likely
4
4 - Likely
5
5 - Highly likely
98
(DO NOT READ OUT) DON'T KNOW/CAN'T SAY
99
(DO NOT READ OUT) REFUSED
[Single]
Q49. Do you have an internet-enabled home computer or laptop?
1
YES
2
NO
98
DON'T KNOW/NOT SURE
99
REFUSED
IF HAS INTERNET ENABLED HOME COMPUTER OR LAPTOP (CODE 1 ON Q49), ASK:
[Multiple] {Spread:20 }
Q50. Which of the following do you do to protect your internet-enabled home computer or laptop from harmful software and viruses? READ OUT.
PROBE: Anything else?
1
Have protective software (e.g. antivirus, anti-spyware, anti-malware)
2
Keep protective software up-to-date
3
Keep operating systems up-to-date (e.g. Microsoft Windows, Mac OSx, Android)
4
Keep program software up-to-date (e.g. word processing, photo editing, mobile apps)
5
Keep browsers up-to-date (e.g. Internet Explorer, Firefox, Safari, Chrome)
6
Immediately delete emails from unknown sources (without opening them)
7
Do not click on email links from unknown senders
8
Do not visit certain websites
95
Openend
(DO NOT READ OUT) OTHER (Specify)
96
Single
(DO NOT READ OUT) ALL OF THE ABOVE
97
Single
(DO NOT READ OUT) NONE OF THE ABOVE
98
Single
(DO NOT READ OUT) DON'T KNOW/CAN'T SAY
99
Single
(DO NOT READ OUT) REFUSED
IF CODE 97 OR NOT CODE 1, 2, OR 3 ON Q50, ASK:
[Multiple] {Spread:20 }
Q51. And can you please tell me why you don't #/have any protective software installed on your computer, // #/keep operating systems up to date, //#/do anything //to keep your internet-enabled home computer or laptop from harmful software and viruses ? DO NOT READ OUT.
Q55. Who else, if anyone else, do you think is responsible? READ OUT.
1
You (or individual users)
2
Government
3
Internet Service Provider
4
Computer software provider/ supplier
5
No one else
97
Openend
OTHER (Specify)
98
Single
(DO NOT READ OUT) DON'T KNOW/CAN'T SAY
99
Single
(DO NOT READ OUT) REFUSED
ENDIF
ENDIF
IF HAS HOME COMPUTER OR LAPTOP AND HAS PROTECTIVE SOFTWARE (CODE 1 ON Q49 AND CODE 1 OR 2 ON Q50), ASK:
[Multiple] {Spread:20 }
Q56. Who usually installs or updates the protective software on your home computer or laptop to protect it against harmful software and viruses? DO NOT READ OUT
