Figure A4:37 Percent of taxi operators who agreed/disagreed that the age of the vehicle is related to how comfortable it is
Figure A4.38: Percent of hire car operators who agreed/disagreed that the age of the vehicle is related to how comfortable it is
Figure A4.39: Percent of stakeholders who agreed/disagreed that the age of the vehicle is related to how comfortable it is
Figure A4.40: Percent of taxi/hire car customers who agreed/disagreed that the age of the vehicle is related to how comfortable it is
Overall, vehicle age was deemed by most groups to be related to vehicle presentation but not to vehicle comfort.
Taxi and hire car operators and industry stakeholders were in general agreement that vehicle age does not impact on the level of comfort of the vehicle. Hire car respondents were slightly less polarised than others in their views on vehicle age and comfort, and taxi and hire car customers were more likely to agree that vehicle age does have an impact on comfort.
Hire car operators, taxi and hire car customers, and industry stakeholder groups were much more likely to agree than disagree that the age of the vehicle is related to how well it presents to customers. Hire car respondents were slightly less polarised than others in their views on vehicle age and presentation.
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