Non-Traditional Shelter Concept of Operations Template December 31, 2011


COORDINATION WITH EMERGENCY HOUSEHOLD PET SHELTERING



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COORDINATION WITH EMERGENCY HOUSEHOLD PET SHELTERING


In an evacuation and sheltering situation, evacuees often do not want to be separated from their pets. The management of household pets will be in accordance with the Pets Evacuation and Transportation Standards (PETS) Act of 2006. Pet sheltering may take place on site or at an off-site location depending on available space, logistics, and the location of resources for supporting household pet sheltering. It is recommended to provide household pet sheltering off-site, but at an adjacent or nearby location. Only service animals may remain with their owners.
The [Jurisdiction’s agency responsible for household pet sheltering] will set up an Emergency Household Pet Shelter (Pet Shelter) on site, adjacent to, or within close proximity to the Non-Traditional Shelter.

Communication and Coordination

  1. Household pets will be handled according to the [Jurisdiction’s] household pet plan, as stipulated by the PETS Act.

208.[Jurisdiction’s agency responsible for household pet sheltering] will assign a Household Pet Shelter liaison to the NTS.

209.[Jurisdiction’s agency responsible for household pet sheltering] will assign staff to the NTS registration area.

210.At the NTS reception area, owners will be notified of the pet policy and have their animal registered and taken to the Household Pet Shelter. The policy will be communicated in multiple languages and will be accessible to all evacuees.

211.Household pet registration will include:

Registration and tracking in association with their owners.

Health assessment by animal care staff [and, if applicable to Jurisdiction’s plan, animals will be micro-chipped.]

If possible, household pets will be photographed with their owners and provided with a tagging system to prove ownership.

212.If the Household Pet Shelter is in close proximity to the NTS, NTS Unified Command will work with [Jurisdiction’s agency responsible for household pet sheltering] to arrange visitation by owners and possible owner care of their household pet(s), when possible and where applicable.

213.The Public Information Team will coordinate with the Household Pet Shelter liaison to disseminate information to evacuees at the NTS about Household Pet Shelter policies.

Reunification


  1. When a pet owner permanently leaves the NTS (e.g., returns home, to interim housing, or relocation), the individual will seek to be reunified with their household pet(s). Animal Services in the Reception function will coordinate with the Household Pet Shelter for identification and reunification of the owner and pet(s).

214.Appropriate security will be stationed in reunification area.

215.To be reunified with their household pet(s):

An owners must provide proof of ownership (i.e. license, microchip, photos, medical records, etc.)

If possible, an owner of a recovered lost household pet must provide some form of positive identification and/or address verification.


RECOVERY TRANSITION NEEDS


Recovery transition services will be provided on site at a Non-Traditional Shelter. This may include representatives from local, State, and Federal government, NGOs, and the private sector.

General

  1. The Long-Term Community Recovery Branch will assign a Recovery Supervisor to an NTS.

216.The Recovery Supervisor will:

Receive input from multiple agencies/organizations as soon as possible to determine a recovery transition plan with reference to any other applicable plans, procedures, or processes. The plan will be complete and implemented at a minimum of 72 hours prior to closure of the NTS.



        1. Coordinate with Dormitory Management and Health and Medical teams to determine the long-term housing needs and status of recovery program applications of long-term shelter clients to facilitate recovery outreach efforts.

Coordinate, organize, and monitor disaster recovery services and, if feasible, an on-site Disaster Recovery Center.

Ensure people with disabilities and others with access and functional needs have access to disaster recovery services and are incorporated into the recovery transition plan.

Arrange access and logistical support for agencies providing recovery services on site (e.g., FEMA, Social Services agencies, unemployment office representatives, Social Security representatives, VOAD, faith-based organizations).

217.The recovery transition plan at the NTS will be coordinated with the [Jurisdiction’s annexes that refer to evacuee recovery].

218.The Public Information Officer, in coordination with the Unified Command and EOC, will:

Design and implement a strategy to provide recovery information to the NTS evacuees.

Disseminate recovery information related to:

Social services.

Health services.

Mental health services.

Support services and case management.

Employment.

School system/education.

Child care.

Transportation.

2-1-1 information services.

Community services (e.g., faith-based organizations, post offices, banks, retail outlets.)

Notify evacuees at least 48 hours prior to the site’s closure.



Transition to Recovery Housing

An NTS may need to maintain operations for an extended period of time in the event the supply of available housing is impacted. The [Jurisdiction] will partner with CBOs, FEMA, and [list other agencies] to meet the long-term housing needs of evacuees.


The [Jurisdiction] will seek out resources for disaster housing recovery from local, State, and Federal agencies including:

  1. Local and State housing agencies and programs.

219.NGO and private sector recovery resources.

220. Community Development Block Grants (CDBG).

221.FEMA and the U.S. Department of Housing and Urban Development (HUD) programs and services.

Disaster Housing Vouchers.

Individual Assistance.



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