Office 365: Everything You Wanted to Know How to Use this Document?



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Online Resources


Watch Videos

  • Office 365 delivers social networking

  • Office 365 delivers web conferencing

For Manufacturing

  • Office 365 helps manufacturing organizations streamline supply chain

  • Office 365 helps manufacturing organizations sell effectively as a team

  • Office 365 helps manufacturing organizations speed M&A and onboarding

  • Office 365 helps manufacturing organizations improve field service

  • Office 365 helps manufacturing organizations ensure operational excellence

  • Office 365 helps manufacturing organizations accelerate product innovation

For Hospitality

  • Office 365 helps hospitality organizations open a new location

  • Office 365 helps hospitality organizations deliver effective training

For Retail

  • Office 365 helps retail organizations deliver training effectively

  • Office 365 helps retail organizations improve supplier relations

  • Modern Workplace: The Evolution of Store Communications

For Financial Services

  • Office 365 helps financial services organizations meet regulatory demands

  • Office 365 helps financial services organizations improve sales

For Professional Services

  • Office 365 helps professional services organizations streamline firm administration

  • Office 365 helps professional services companies deliver excellent service

  • Office 365 helps professional services organizations elevate employee talent

Microsoft Virtual Academy Courses




Services Overview



Exchange Online (EXO)


Use business-class email through a rich and familiar Outlook experience you can access from your desktop or from a web browser using Outlook Web App.

Features


  • Large mailboxes: Each user gets 50 GB of mailbox storage and can send messages up to 150 MB in size. (Kiosk users get 2GB mailbox)

  • Unlimited storage: Take advantage of unlimited storage -50 GB of storage in the user's primary mailbox, plus unlimited storage in the user's In-Place Archive. (Not available for Kiosk users)

  • Outlook support: Users can connect supported versions of Outlook to Exchange Online, so they can use the rich client application they already know.

  • Web-based access: For web-client access, Outlook on the web provides a premium browser-based experience that matches the look and feel of the full Outlook client.

  • Outlook app: Get more done on your phone and tablet with the Outlook app for iOS and Android.

  • Document collaboration: Save attachments directly to OneDrive for Business with just one click and share the link to the file—right from Outlook on the web.

  • Groups: Simplify collaboration with Office 365 Groups, which lets teams self-organize, work together across tools and devices, and build upon the expertise of others.

  • Shared calendar and contacts: Compare calendars to schedule meetings and access collaboration features, including shared calendars, groups, the global address list, external contacts, tasks, conference rooms, and delegation capabilities.

  • In-Place Archive: Keep your inbox clean by automatically moving old messages to an In-Place Archive.

  • In-Place Hold: Use In-Place Hold to preserve deleted and edited mailbox items from users' primary mailboxes and In-Place Archives.

  • Data loss prevention (DLP): Control sensitive business data with built-in DLP policies based on regulatory standards such as PII and PCI, which help to identify, monitor, and protect sensitive data through deep content analysis.

For more comprehensive information, refer to Exchange Online Service Description.

Change how much mail to keep offline


You can decide how much mail is available in Outlook 2013/2016 when working offline with a slow or no network connection. Click File > Account Settings > Account Settings

account settings in the backstage view

Select an Exchange account, and then click Change. Under Offline Settings, move the slider to the desired amount of time. You can change this setting at any time.

Outlook 2016 and Outlook 2013 both provide the options of 1, 3, 6, 12, or 24 months, or All. Outlook 2016 provides the additional options of 3 days, 1 week, and 2 weeks. The following table shows the default Sync Slider setting for different disk sizes.

Disk size

Default

Smaller than or equal to 32 GB

1 month

Greater than 32 GB, but smaller than 64 GB

3 months

Equal to or greater than 64 GB

1 year

Focus on what matters to you


We are being inundated with more information, more communication and more email vying for our attention. It is more critical than ever to have tools that help us cut through the noise and focus on what matters most. Today, Outlook is expanding the availability of two new experiences to do just that—Focused Inbox and @mentions.

Focused Inbox


For many, the inbox is the command center for their day. It’s the way to keep track of what is going on and what needs to get done. Outlook’s Focused Inbox makes this process easier by helping you focus on the emails that matter most to you. It separates your inbox into two tabs—Focused and Other.

Emails that matter most to you are in the Focused tab, while the rest remain easily accessible—but out of the way in the Other tab. You’ll be informed about email flowing to Other, and you can switch between tabs at any time to take a quick look.

Focused Inbox is a refinement and improvement of a previous feature called Clutter. Clutter’s purpose was also to help you focus on the most important items in your inbox, but it did so by moving “Other” email to a separate folder. Focused Inbox makes it easier for you to stay on top of incoming email without having to visit another folder. As Focused Inbox rolls out, we’ll stop moving messages to the Clutter folder.

Office 365 admins will have mailbox and tenant level control of the feature to stage the rollout in a manner that works best for their organization.

For more information, refer to: Focused Inbox for Outlook.

@mentions


@mentions make collaborating on email fast and easy. Simply type the @ symbol anywhere in the body of your email and start typing to pick the person you want to address. Once you pick the person you want to address their name is highlighted in the message in blue, helping them know they are being asked to take an action in your message.

If the person isn’t part of the email conversation already, they will be automatically added to the To… line so they receive a copy of your email.


Resources


Microsoft Virtual Academy Courses

  • What’s New in Exchange Online

  • Manage Exchange Online Services

  • Exchange Hybrid Deployment

Read

For Admins



  • Security and compliance for Exchange Online

  • Exchange admin center in Exchange Online

  • Exchange Online migration performance and best practices

  • Monitoring, reporting, and message tracing in Exchange Online

  • Use Office 365 tools for security investigations in Exchange Online and SharePoint Online

  • Restrict access to email and O365 services with Microsoft Intune

  • Restrict email access to Exchange Online and new Exchange Online Dedicated with Intune

  • Intune service-to-service connector

For Users

  • What's new in Exchange Online

  • Change how much mail to keep offline

  • Only a subset of your Exchange mailbox items are synchronized in Outlook 2016 or 2013

  • Ways to migrate multiple email accounts to Office 365

  • Clients and mobile in Exchange Online

  • Email collaboration in Office 365

  • Focused Inbox for Outlook




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