Organizational Behavior 15th Ed What Is Organizational Behavior?


Demonstrate the importance of interpersonal skills in the workplace



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Robbins OB15 SEppt01

Demonstrate the importance of interpersonal skills in the workplace


LO 1

Interpersonal Skills Result In…

Describe the manager’s functions, roles and skills.

      • Manager: Someone who gets things done through other people in organizations.
        • Organization: A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals.
        • Planning, organizing, leading, and controlling are the most often studied.
      • Mintzberg concluded that managers perform ten different, highly interrelated roles or sets of behaviors attributable to their jobs.

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