Paratransit Software Report June, 2009 Table of Contents
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- Solution Components
Demand Response SystemsTrapeze provides a variety of software applications, mobile hardware products, and integration services to support real-time vehicle location and passenger information data. Trapeze has equipped transit fleets as small as 4 vehicles to as large as 300 vehicles, for demand response, flexible routes, and multi-modal operations. 
Image Courtesy of trapezegroup.com Demand Response mobile technology includes integration of:
Additionally, Trapeze’s mobile computing and GPS solutions allow for up-to-the minute location of drivers and passenger trips, increased safety, dispatch management, and on-time performance.
The Regional Transportation branch at Trapeze focuses on managing transportation operations across a wide region. Software available for these organization require data management from numerous and wide ranging systems. Trapeze can tailor software to integrate data from those disparate systems for purposes of planning. Of particular interest to this scope of work, Trapeze’s Regional Transportation Department works with regional authorities and other agencies. Using MS SQL drivers, they are able to accumulate large quantities of data – essential for regional planning over a large area.
Trapeze develops automated systems that manage the provision of medical transportation, including:
Fully customizable, their medical transportation software is browser-based (like Ecolane) with GIS mapping services and automated reporting, invoicing and claims reimbursement applications available.
Trapeze has a ride share divisions that customizes software to find solutions that match commuters with many kinds of shared transportation, including carpools, vanpools, public transit, park-and-ride, and cycling routes, as well as daycare and telecommuting centers. Their commuter software, Trapeze RidePro3 connects thousands of commuters with ride sharing opportunities. These solution components are directly from the Trapeze website and are specifically geared towards carpoolers:
Convenient Web Interface. Allow commuters to register online and perform self-service ride matching. Employers can manage registrants over the web. Single database design eliminates need to transfer or replicate data. High Capacity. Performs effectively even on databases with as many as 400,000 commuters. Integrated Vanpool Matching and Rostering. Define the entire vanpool service area, route and stops graphically on a map. Track drivers and riders and perform cluster analyses quickly and easily. Advanced Reporting. Reduce time and effort spent tracking matching activities and marketing efforts using numerous predefined reports plus a built in report generator. Integrated Mapping. Easily maintain mapping data through high performance graphical map displays. Geocode locations by address, cross street, postal code or by clicking on map image. Efficent Communication Tools. Keep users up to date in print or email with easy to use email merge features. Automatically contact commuters for online renewal of registration. Guaranteed Ride Home Tracking. Manage GRH trips, track funding sources and monitor the cost of each voucher. Coordinate with Neighboring Rideshare Service Providers. Support multiple agencies using a single database while keeping data separated for reporting purposes. While this has little to do with regional collaboration of transit operations, it does reflect Trapeze’s ability to integrate multiple data streams to coordinate many different vehicles and riders on a large scale.
The Management Companies branch of Trapeze helps transit organizations satisfy business objectives of the management team, key stakeholders, and shareholders. This team offers solutions that can help achieve those objectives. The idea is that these solutions will offer:
These solutions include:
Trapeze’s School Transportation division is geared towards school transportation services with challenges and safety concerns and increasing enrollment. Trapeze systems integrate features that enable school transportation providers to track real-time vehicle locations, keep parents and staff informed, manage school bus fleets and report on key indicators. Again, fully customizable and capable of the following features:
Trapeze serves smaller community transportation entities with its new Novus ™ software that it claims is affordable, easy to install, and browser based. The software helps community transportation providers an opportunity t o cut costs while continuing to provide secure, reliable and convenient services with the following features:
C. Database Like most other paratransit providers, Trapeze uses an MS SQL database (see MS SQL chapter in this report), but can be fully integrated using Oracle drivers as well. Shah Software Jagat Shah, owner and CEO of Shah Software, has used his regional coordinated plan in West Texas. This can be a prototype for the 87-county Minnesota coordinated plan. He believes that coordination between ALL transit systems in the state of Minnesota could be a logistical nightmare. He also believes that it is “do-able” but says that transportation providers should be broken down into “Primary Providers” and/or perhaps by region. He also said that Shah Software uses Navteq mapping, which is bundled with the software package. This can be fully integrated. His software uses a “cascading logic” to prioritize the reservations that he says are, “all placed into a big basket.” The first priority is to get the rider to his or her destination on time. The second primary focus is on location. The 3rd priority is on the agency itself. Essentially the goal is to minimize the number of miles your vehicle drives. Jagat also says that his software does not currently have a web-based interface component to it, but he can make one.
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