June
2009
© 2008 The Authors
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Journal compilation © 2008 Blackwell Publishing Ltd and British Academy of Management on management systems and not only on standard requirements. In this way, an attempt is made to come closer to a concept of a
QEM system and, consequently, to go beyond integrated systems for quality and environment standards (which could be a first step. A
QEM system implies the highest level of integration, which goes beyond integrating standards. It is a full, single system where quality and environmental issues are taken into account at the same time, and where QM
and EM lose their independence.
The previous literature review can serve to identify QM, EM and QEM dimensions.
Using appropriate measures is a key aspect of the integration of the systems and the analysis of the effects on firm performance. In this sense, as mentioned above, the literature dedicated to the QM framework offers more developed measures, as several studies have been performed with the aim of building reliable,
valid scales. Environmental management dimensions are not as widely developed as
QM dimensions. The parallels between QM
and EM can lead to the adaptation of a QM
framework to EM (Angell and Klassen 1999;
Curkovic 2003; Klassen and McLaughlin) and QEM. In fact, the main reason for the proliferation of integrated management systems is probably the expansion of the scope of quality within organizations towards satisfying a myriad stakeholders in addition to customers (Karapetrovic Based on previous ideas, the QEM dimensions can be identified on the basis of review of studies related to QM practices. Using data from this review and particularly from
Table 2, Table 5 shows the dimensions for
QEM proposed in this paper, along with the description for each dimension.
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