18. What is the purpose of planning? a. To determine the direction of an organization b. To provide a basis for teamwork c. To minimize wastages in the future d. To facilitate decision making e. To improve morale of the employees. 19. State the importance of HRM? 1. To achieve competitive advantage over other organization. To improve the efficiency of the organization. For the fuller utilization of available resources. Cost effective administration. UNIT – IV 1. Define Direction. Direction maybe defined as the process of instructing, guiding and inspiring human factors in the organization to achieve organization objectives.