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The facilitator is a senior officer of the department, where quality circles are working and is nominated by the management. Because of the crucial role that the facilitator plays in making quality circles operation a success this selection has to be done carefully.
The Facilitator –
• forms the link between the circles and the rest of the organization
• works closely
with the steering committee • continuously coach the circle leader
• trains the circle leader
• helps the leader during
training of the members • maintains circle records
• arranges meeting with outsiders if necessary
•
publicizes the programme • preparation for presentation – invitations, papers, visuals
•
prepares training material • organizes meetings
Thus the facilitator forms the link between the teams and rest of the organization and works closely with
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steering committee. The facilitator may be assisted by a number of department coordinator.
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