White paper empowering Business Users for the Next Era of Digital Transformation With business needs changing at an unprecedented pace

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As part of the CoE model, it’s important to nurture champions across the organization, agreed upon by both IT and LOB, who can serve as ambassadors for the effort and help strike the right policy balance between secure and managed apps and individual empowerment. They know the development best practices and can guide conversations Gildersleeve says. If you don’t know how people are using your tools, you don’t know how to measure success. That’s why it’s important to stand up governance in advance.”
Nurture IT and business alignment. To foster the change required for business-led development, the IT-LOB partnership needs to be strong. IT needs to have a clear understanding of the problems the business wants to solve, and the business needs clarity on the tools at their disposal along with the security and compliance policies that govern successful implementation. Companies need to define guardrails at the beginning, so business users understand what is okay to do on their own and whereto get help Gildersleeve says. Its freeing for business users who no longer worry about breaking something
Promote a culture of continuous improvement. As with any substantial cultural change initiative, it’s never fully done. Part and parcel with enabling business-led development is steering the organization to adopt a continuous improvement mentality that embraces ongoing innovation. Make sure people understand you’re building processes and apps that will continue to be improved upon as the organization learns and gains new skills Gildersleeve explains. This allows business technologists to take a chance on learning something new.”
In summary
Digital business is a fast-moving target, and few IT organizations have the depth of bench and bandwidth to keep up with the pace of innovation. Creating a culture and foundation for business-led transformation gives organizations a leg up by enlisting the power of people to create solutions that can deliver competitive advantage in a continuously changing business landscape.