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Theory Feature Implications for management given to him or her when compared to other employees.
5. Reinforcement
• Behaviour with positive consequences
tends to be repeated, while behavior with negative consequence tends not to be repeated.
• Employees are motivated by proper design of the work environment.
• Employees are better motivated when they are praised for good performance
• Employees should not be punished for poor performance.
A.5 Techniques used to motivate employees in practice (a)
Financial rewards (money): Money is one of the oldest methods of motivating employees. Financial
rewards include wages, bonuses and profit sharing. Charles Handy (1985) argues that money is an important motivator of workers because it is often a reflection of other motivators and helps in satisfying the individual's physiological, safety, social, esteem and even self-actualization needs. Money is also the basis for comparing one’s status success and security, with others within the same organisation or industry. However, for money to be effective it must be related to the employee’s performance and increments
should be large enough, relative employee's income. Furthermore, money maybe more important to people who have not satisfied most of their physiological needs than people who have largely satisfied these needs. b)
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