(2018) supports this assertion where they refer to cold chain as a systematic logistics program in a supply chain where temperature-responsive goods are always supplied and kept in a cold environment throughout the overall process,
such as storage, manufacturing, transit,
dissemination,
and marketing, to ensure product safety and quality,
speedy delivery, and reduced logistics wear and tear.
Despite all the attention, the fundamental ideas of systems theory are frequently overlooked. According to McLeod and McLeod (2016), the theory might provide a technique for systematically solving supply chain problems and organising the various functions as a theoretical framework. Chuang and Inder (2009) posited that to enhance healthcare outcomes
based on systems theory, it is necessary to take a systematic approach to understand how the entire healthcare system contributes to the patient’s safety and quality of care.
Therefore,
healthcare professionals should grasp the basic principles of the systems theory (Anderson, 2016). The current study employs the systems theory as an underpinning theory to investigate efficient cold chain management in the Ghanaian healthcare sector and its impact on healthcare service delivery.
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