Phil jackson • 1201 Windridge Dr • Atlanta, Georgia 30350 • Ph (404) 454-8240 •

• 1201 Windridge Dr • Atlanta, Georgia 30350 • Ph (404) 454-8240 •

Detail-oriented, dependable professional with over ten years experience in Customer Service and Sales. Self motivated leader with a record of success in troubleshooting and problem resolution. Leads by example and establishes a professional work environment based on respect.

• Presentation Development • Sales Management • National Marketing

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  Rapidly promoted, as result of sales, to senior sales teams.
  
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  Served as acting manager when requested.
  
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  Led team meetings and motivated team with competitions and incentives.
  
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  Handled all customer concerns in accordance with company policies and procedures.
  

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  Verified accuracy of daily revenue reports and inventory control reports.
  
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  Interacted with guests of 4-Star hotel and restaurant. (high profile specialist)
  
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  Served as manager on duty in absence of management.
  
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  Trained new hires and trained current employees on new systems.
  

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  Developed customer base from warm market, referrals, and networking.
  
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  Advised clients on solutions to uncover financial needs.
  
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  Acquired all required licenses and maintained them through continuous education courses.
  
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  Assisted in developing, implementing and executing annual budget forecast for territory.
  
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  Successfully built rapport in inherited vacant territory with neglected accounts. (100+ accounts)
  
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  Executed promotional plan for territory (compliance and implementation verification).
  

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  Successfully marketed Bank of America commemorative VISA cash cards during 1996 Olympics.
  
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  Responsible for inventory of cash cards during shift.
  
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  Managed special events project for LAZ during 2003 Atlanta Braves post season.
  
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  Responsible for revenue, inventory and customer relations.
  

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  Managed and operated valet parking lot (payroll, staffing, scheduling, new accounts, accidents)
  
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  Recruit, train, and develop leaders for international access marketing company.
  
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  Facilitate goal setting, coaching and accountability of leaders.