Physiological: Things due to physiological disfunction
Psychological: Interference in the mind of decoder (listener) (noise in own head)
A description of fact is an actual observation of a state of affairs, made with a minimum of distortion. “John is making direct eye contact 113 It is human nature to jump to conclusions —to accept blindly what we want to hear and to reject without thinking what we don’t want to hear. with me” is a description, An inference, by contrast, is a personal interpretation of the meaning behind the behavior being described. “John is aggressive” is a possible inference, as is “John is interested in what I have to say” or even “John finds me attractive.” An evaluation goes even further, adding a positive or negative judgment. “John has a rotten attitude” and “I like the way John listens”
