Rao bulletin 15 April 2016 html edition this bulletin contains the following articles



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VAMC Ann Arbor, MI — A man who stole $314,000 from the VA Medical Center in Ann Arbor has been sentenced to 15 months in prison. Glenn Bates was manager and then chief of the Veterans Canteen Service at the hospital, which included merchandise, food and vending machines. Investigators say he stole money from 2007 to early 2013 and spent it on strip clubs, sex and gambling. Bates, a former Saline City Council member, pleaded guilty in December to theft of public money. U.S. Attorney Barbara McQuade says the betrayal of veterans is "particularly egregious." The 58-year-old Bates, known as "Al," was sentenced 6 APR by federal Judge Avern Cohn.. Defense attorney Todd Shanker says Bates "deeply regrets" his crime. The government says he was dishonorably discharged from the Navy in 1976. [Source: Associated Press | Elaine Silvestrini | April 6, 2016 ++]
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Memphis, TN — Matt Hall said that nearly the entire life savings of his sister, Blae Bryce, had been taken by Memphis attorney Keith Dobbs. Bryce, a Navy veteran, was a ward in guardianship with her finances handled by Dobbs, the individual chosen to be her conservator. Guardianship is a legal relationship that gives one or more individuals or agencies responsibility for the personal affairs of the protected person, defined as an individual who has been determined by the court to be either incompetent or incapacitated. Things began to unravel for Dobbs when he became the subject of a January 2016 series of investigative pieces by the Commercial Appeal, which broke the news that Dobbs was the subject of an investigation by the Veterans Administration. The VA was “currently investigating allegations of misuse and replacing Mr. Keith Dobbs as fiduciary for all of our court-appointed Veterans,” according to an emailed statement sent to the Commercial Appeal by Dana M. Farr of the VA’s fiduciary hub and cited in a February 2016 article. In February 2016, Dobbs was removed as conservator for all his VA-related cases. Shortly thereafter he temporarily surrendered his license to practice law.
While the VA unravels the extent of Dobbs’ apparent misdeeds, the veterans under his care have suffered. The February 2016 article by the Commercial Appeal focused on the plight of one veteran, Bobby Bouie, who received a lump sum settlement of $656,507 in 2012 for a post-traumatic stress disorder (PTSD) claim from the VA. Bouie, who was under the care of Dobbs since that time, had an account balance of $1,600 when Dobbs was removed. According to Matt Hall, his sister, Blae Bryce, who, like Bouie, is also disabled due to chronic PTSD, suffered a similar fate. He said she had received $720 per month and $2,905 in VA monthly benefits with $2105 in monthly rent, a $500 per month allowance and $110 for phone and cable. Despite apparently having more than enough income to cover her monthly expenses, Hall said his sister’s bank balance has nearly been drained dry from a beginning balance of approximately $35,000 to less than $3,000 as of her most recent bank statement. “Mr. Dobbs has been uncooperative as far as communicating, returning calls, emails and text, even in the best of times.” Hall said. “An example is when my sister’s cable and phone were disconnected during the Christmas Holidays 2014. It took him a week to return my call prior to Christmas. When he did finally call his response was that he would take care of it after (the Christmas) Holidays which would have been an additional 10 days, leaving her without [any] outside communications whatsoever.”
Ironically, guardianship is generally designed to protect individuals from themselves, financially and otherwise. But Hall views Dobbs as a predator and believes no one was there to protect Bryce from the man chosen by the VA to handle her finances. “I think Dobbs is the lowest kind of criminal preying on disabled veterans,” Hall said to CDN. “These veterans served their country and this man has absolutely no respect for their sacrifice which made them his wards in the very first place. Hiding behind an attorney just shows that Keith Dobbs only cares about Keith Dobbs with no remorse for what he has been caught doing. Dobbs took everything, all of her $35K savings and social security over three years.” Hall told CDN he had several arguments with Dobbs over spending issues until Dobbs blocked his email in January 2015. Hall said that this is the first time he has been able to see his sister’s bank balances since she was put into guardianship and Dobbs was made her conservator.
Dobbs was originally the subject of a Daily Caller exposé in 2014 featuring the plight of a Korean and Vietnam War veteran named Norman Hughes Jr., then 79. Hughes was forced to move out of the home of his caretaker, where he paid $2,700 per month and into a room in a retirement community where he had to pay $7,200 per month after Dobbs was named his conservator. In Hughes’ case, he began with a bank balance of just more than $150,000 when he entered guardianship under Dobbs’ care. That balance had declined to $80,000 at the time the article was written. “I need somebody’s help to help get me out of here,” Hughes said in the Daily Caller story when the DC called him in the nursing home. [Source: Communities Digital News | Michael Volpe | Apr 6, 2016 | ++]
Buffalo, NY — U.S. Attorney William J. Hochul Jr. announced today that Karen Schlager, 60, of Snyder, NY, pleaded guilty to submitting false and fraudulent claims to the Department of Veterans Affairs before U.S. District Judge Lawrence J. Vilardo. The charge carries a maximum penalty of five years in prison and a $250,000 fine. Assistant U.S. Attorney MaryEllen Kresse, who is handling the case, stated that the defendant, who was the funeral director at Schlager Funeral Home in Amherst, submitted claims to the VA seeking payment for death benefits, including transportation costs, burial services, and funeral costs, that she knew had not provided to veterans or their families. As a result of the defendant’s actions, the VA suffered a loss of approximately $13,800. Sentencing is scheduled for July 7, 2016 at 10:00 a.m. before Judge Vilardo. [Source: DoJ U.S. Attorney’s Office, Western District of New York | April 1, 2016 ++]
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VAMC St. Cloud MN Update 01 ► New Debt Collection Policy
If you or a loved one owes money to the St. Cloud VA Medical Center, then there is something new you need to know. The VA will start using private collection companies and will also begin reporting outstanding debt to credit bureaus. The new policy is called "cross servicing" and it was made possible by a debt collection law passed in 1996. "All the co-pays and other bills, which veterans pay which are minimal, go right back to help take care of other veterans. The VA is not doing this just to be a bunch or hard cases," says VA Public Affairs Officer Barry Venable. Vets will get three billing statements mailed to them before the debt is turned over to collections after 90 days without a payment. "The system is built on the premise that so much of the revenue will be generated by billing and it's important that everyone takes care of their debts so that others can be taken care of,” says Venable. The new policy will be used nationwide starting in May. If you are having trouble paying your VA medical bill contact the VA to work out a payment plan or to see if there are any programs available for help. The number is 1-866-400-1238. [Source: KNSI Radio | Jake Judd | April 05, 2016 ++]
welcome to the st. cloud va health care system
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VAMC Salem VA ► Battlefield Acupuncture | Pain Reducer
Painkiller addiction is a problem millions of Americans face. The Centers for Disease Control and Prevention (CDC) estimates every day, more than 1,000 people are treated in emergency departments for misusing prescription drugs. Local hospitals including the Salem Veterans Affairs Medical Center (VAMC) are focused on ways to reduce the use of painkillers and prevent painkiller addiction. After serving our country and spending years in law enforcement, Larry Stewart said his active lifestyle took a toll on his body. He now experiences knee problems and other chronic pains. As part of the Salem VAMC’s efforts to reduce the risk of prescription drug addiction, doctors have shifted to alternative methods for treatment.
Dr. Charles Lamb said the intention is to focus on pain-management. “We want to improve the safety and while improving the pain tolerance,” said Lamb. “Unlike many pain clinics that have been more traditional, we emphasize function.” In recent years, doctors at the Salem VAMC have been using what’s known as Battlefield Acupuncture. They said it’s an evidenced-based complementary alternative practice. While doctors can’t get rid of chronic pain, they said placing the pins in patients’ ears can decrease the severity of it. “They are thought to reduce the activity levels in those areas of the brain and block the transmission of pain signal to the brain,” said Clinical Director for Interdisciplinary Pain Management Kim Pratt.
The alternative method has helped relieve pain for Stewart and others. The veteran said it was like a miracle the first time he received the alternative treatment. “After she put all 10 of [the needles] in,” said Stewart. “I was moving like I hadn’t moved in two to three years.” With his pain reduced, Stewart said he takes fewer prescriptions and believes the alternative methods will help others do the same. Doctors at the Salem VAMC said, since 2014, close to 1,000 patients have been involved with the alternative treatment program. In addition to acupuncture, doctors are also using yoga, tai chi and other therapies. [Source: WSLS-10 | Brie Jackson | April 12, 2016 ++]
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VA OPC Youngstown OH ► Missing Man Memorial Controversy
A Department of Veterans Affairs clinic in Youngstown, Ohio, substituted a "prop" book for a Bible after a civil rights organization accused the facility of endorsing a particular faith by having only the Christian holy book displayed at a table set up to honor American prisoners of war and missing in action. In a note to the Military Religious Freedom Foundation (MRFF) on 4 APR, Kristen Parker, chief of external affairs for Cleveland VA Medical Center -- which handles media for the Youngstown clinic -- said the Bible was "replaced with a generic book, one whose symbolism can be individualized by each of our veterans as they pay their respects" to POWs and MIAs. Parker told Military.com on Tuesday that because the VA cannot endorse, favor or inhibit any specific religion, "we are supporting our local veteran organizations with their decision to use a prop-book on the POW/MIA Table at our Youngstown [clinic]." Parker previously said the clinic would support the Disabled American Veterans -- the group that set up the table -- in its decision to display the Bible on the missing man table.
the youngstown, ohio, va clinic. department of veterans affairs photo a missing man table at eglin air force base. air force photo
The switch was made after the veteran who initiated the complaint, working with the Military Religious Freedom Foundation, responded to the clinic's initial refusal to pull the Bible by demanding a separate table be set up with the Jewish Torah and a copy of "The God Delusion," a popular book on atheism. "If in the future I decide to add the Quran, or Mormon book of Latter Day Saints, that is my implied right," retired Army Capt. Jordan Ray wrote. The MRFF, which often butts heads with the military over religious displays, has now made Ray its director of Veterans Affairs. Bobby Muller, a co-founder and past president of Vietnam Veterans of America and a member of the MRFF's advisory board, followed up Ray's letter with one on 1 APR, reiterating Ray's demand and noting the clinic "can probably expect more demands for additional displays including a variety of other religious and nonreligious texts in the very near future." Parker did not respond when asked if the demand that other books get equal treatment on a memorial table played a part in the VA clinic's decision.
Missing man tables are set up as memorials to remember the fallen and the missing who never returned home. Though the tables set up at the Ohio facilities included a Bible, Military.com's search of missing man table images turned up memorials without a Bible at military bases and at a VA facility in Maryland. The Bible's removal from the Youngstown facility represents the second time since February that the MRFF forced the removal of a Bible from a missing man table at an Ohio VA clinic. The VA Akron Specialty Outpatient Clinic removed a New Testament Bible on Feb. 25 after the group was contacted by a disabled veteran troubled by presumption that all POWs and MIAs are Christian. "I know for a fact that all POW-MIAs were not Christian because my grandfather was MIA from World War II and he was Jewish," the Akron Beacon Journal quoted the unidentified veteran as saying in a story published March 12. MRFF Founder Mikey Weinstein said nine other veterans from the Akron clinic joined in the complaint, which he brought to the clinic leadership. He said the Bible was removed within three days. [Source: Military.com | Bryant Jordan | Apr 06, 2016 ++]
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VA OPC Youngstown OH Update 01 ► MRFF Director Resigns
The director of veterans' affairs for the civil rights organization Military Religious Freedom Foundation resigned 5 APR just days into the job after he and his family were threatened by religious extremists angry over his role in the removal of a Bible from a missing man memorial at a veterans clinic. On 4 APR, Jordan Ray, a retired Army captain who served multiple overseas tours, started his job with the MRFF. On Tuesday, following Military.com's report about Bible's removal and Ray's role in it, he and his family were stunned and frightened by the threats made against them in online forums. "I cannot believe I deployed five times to fight radical Islamists overseas only to come home, voice my opinion, and be attacked by radical Christians," Ray, 41, said in his letter of resignation, a copy of which was provided to Military.com on Wednesday. "Who's persecuting who?"
In an interview Ray said in addition to online threats, he received voice messages left on his family's home phone that he took as veiled threats. They called him "godless SOBs [who] should kill ourselves, die, etc.," he said. Ray, 41, said he served in the Army for 13 years before combat injuries to his spine and nervous system forced his retirement with a full disability rating. Mikey Weinstein, president of the organization, told Military.com he regretted Ray's resignation but understands it. "My family, as well as MRFF's hundreds of paid and volunteer staff and countless supporters domestically and around the world know well what this kind of hostile reprisal and retribution from fundamentalist evangelical Christian extremists is like," he said. Weinstein said he routinely receives hate mail, some of it anti-Semitic, from people angry that he challenges military officials whenever there are allegations of improper displays of religion.
retired army captain jordan ray akron multi-specialty outpatient clinic

Jordan Ray Akron Multi-Specialty OPC Missing Man Memorial
Ray contacted the organization last month after seeing the Bible on the missing man table. Other veterans, who have remained unidentified, joined in the complaint. The Youngstown incident was the second time that the group pressed an Ohio VA clinic over its display of a Bible on a missing man display. In February, the clinic in Akron removed the Bible. Ray said he served two 18-month deployments to Afghanistan as an adviser to the Afghan National Army, as well as tours in Serbia, Kosovo, Egypt's Sinai and Qatar. In his letter of resignation, he said he continues to support what the foundation does in opposing extremist Christians who push their theology on others. But while he supports the foundation's mission, Ray said he could not do so as an official representative "due to Fundamentalist, Evangelist, and Dominionist threats made against myself, my wife, and my child in online forums simply for standing up to what I believe is a constitutional right of all soldiers and veterans equality when it comes to Faith and ideology." [Source: Military.com | Bryant Jordan | Apr 06, 2016 ++]

* Vets *



SGLI/VGLI Update 15 ► Slayer Rule Effective Immediately
A service member's murderer would be prohibited from collecting the victim's life insurance benefits under a new rule from the Obama administration. The Department of Veterans Affairs (VA) announced 11 APR that it is moving forward with the so-called slayer rule, which is intended to "prevent unjust enrichment” from the death of a veteran or active member of the military. "We designed the rule to prevent slayers from benefiting from their wrongdoing,” the VA wrote in the Federal Register. The rule would apply to beneficiaries of the Servicemembers' Group Life Insurance and Veterans' Group Life Insurance.  Anyone convicted of killing a service member would not be eligible to receive the victim's life insurance benefits. The prohibition would extend to others who helped facilitate the murder, as well as family members of the killer who are not related to the victim. The slayer rule goes into effect immediately [Source: The Hill | Tim Devaney | April 11, 2016 ++]
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VetsNet ► Vet Assistance for Federal Vet Program Ineligibles
The Wisconsin Veterans Network has opened near the Zablocki Veterans Affairs Medical Center to help veterans and their families who don't qualify for federal veterans programs. Called VetsNet, the new collaborative effort by a dozen government and nonprofit agencies offers one-stop service to veterans, military families and National Guard and Reserves members. VetsNet will help anyone who served in the military in any capacity. Among the services: help with homelessness, benefits counseling, legal assistance, mental health and substance abuse counseling, employment training and placement. An open house at VetsNet offices, 6317 W. Greenfield Ave., West Allis, is scheduled from 9 a.m. to noon on April 23. Among the partners in VetsNet is the Milwaukee Homeless Veterans Initiative, veterans service offices in Milwaukee and Waukesha counties, American Legion, VFW, Wisconsin Department of Veterans Affairs, Wisconsin Department of Workforce Development, Community Advocates, Women Veterans Initiative, Catholic Charities, La Causa and Outreach Community Health Centers. [Source: Milwaukee Journal Sentinel | Meg Jones | April 11, 2016 ++]
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Army Emergency Relief Update 01 ► Financial Assistance
Financial Advice, Interest-Free Loans and Grants for USA Retirees and Widows

c:\users\user\downloads\2016 aer flyer - page 2 (back) (1).jpeg
[Source: http://www.aerhq.org/dnn563 | April 11, 2016 ++]
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American GI Forum ► In Need of Younger Members | All Creeds
Leaders of the American GI Forum, the nation's oldest group for Hispanic veterans, gathered in Colorado Springs this weekend to ponder problems including recruiting young veterans to their ranks. The American GI Forum, founded in the wake of World War II to protect the rights of Hispanic veterans, remains dedicated to battling bigotry and promoting education. But the group's ranks are graying quickly, said the forum's national commander Angel Zuniga. "We're trying to formulate, how do we get these young members?" Zuniga said before his group's Colorado Springs gathering from 31 MAR through 2 APR.
Formed in 1948, the forum has nearly 160,000 members at its peak. But Zuniga said the bulk of the group's members are aging veterans from wars in Korea and Vietnam, The troops of Iraq and Afghanistan have been tough to attract, he said. So the group is looking at expanding its online offerings and pondering what new benefits it could offer to attract younger veterans. The group is also opening its door wider to accept veterans of any creed. "We're diverse and inclusive," Zuniga said. "We take in any veteran."
The forum grew by battling for the benefits earned by Hispanic veterans. But as civil rights battles grew, the veterans in the forum became leading voices for voting rights and an end to discriminatory practices including the poll tax. Civil rights remain a key to the group, and with election year rhetoric focused on immigrants, the forum is working to show America how much Hispanics have contributed to national security. "Education is one of the pillars of our organization," Zuniga said. The group is also working to put kids through college with a string of scholarships. But the priority now is getting younger veterans into the group. "That's what we're working on, to find the strategies," Zuniga said. [Source: The Colorado Gazette | Tom Roeder | April 3, 2016 ++]
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Vet Charity Watch Update 57 ► Former WWP Exec’s Media Criticism
Wounded Warrior Project’s former chief executive officer and chief operating officer have started a blog at http://www.thewoundedtruth.com — Wounded Truth they call it — that unleashes their sharp criticism of how media reports portrayed the organization’s finances. They have written articles for opinion pages, sat for interviews with Fox News and other media outlets, and sought to make their case that Jacksonville-based Wounded Warrior Project operated in a way that upheld the intent of donors who have contributed hundreds of millions of dollars to help assist veterans. “The two most painful (allegations) are that somehow we’re not treating donor dollars appropriately and that we’re not taking care of warriors,” Nardizzi said during a wide-ranging 90-minute interview. “For me, watching the news reports, those were the most personally painful allegations, and obviously untrue.” News reports originally said The Broadmoor conference cost $3 million, but an internal investigation by the board put the cost at $970,000. The board said it would cut back on such events in the future.
steven nardizzi and al giordano

Former WWP CEOs Steven Nardizzi and Al Giordano
In hindsight though, Nardizzi said he would have done some things differently. He wouldn’t have chosen The Broadmoor, a five-star resort in Colorado, for the organization’s annual employee conference in 2014. Nardizzi said Wounded Warrior got discounts for room rates, meeting space and food, but the image of the group convening in an upscale resort left an impression the nonprofit spent “an exorbitant amount of money” on the conference. And, Nardizzi said, he wouldn’t have rappelled down the side of The Broadmoor during the opening night of that conference. The video of a spotlight tracking him as he rappelled became a recurring feature in news reports on the organization. Nardizzi said the rest of the four-day conference involved meetings based on nuts-and-bolts strategic planning for the nonprofit’s future, but the rappelling made it seem like that typified what went on at the conference. “I would change that so you wouldn’t have the ability to misportray that event as something that it wasn’t,” he said.
Overall though, Nardizzi and Giordano stand by the decisions they made in running Wounded Warrior Project, whose headquarters is located off Butler Boulevard. The non-profit is dedicated to serving veterans who have suffered service-related physical and mental wounds since the Sept. 11, 2001, terrorist attacks. The organization has used persistent advertising to fuel huge fund-raising growth, going from $18.6 million in revenue in fiscal 2007 to $342 million in 2014. Some former employees have said the organization became too focused on fund-raising and lost sight of its mission. But Nardizzi and Giordano said the fund-raising enabled Wounded Warrior to raise money that is helping veterans cope with a wide range of injuries.
They said an internal investigation commissioned by the Wounded Warrior board to examine allegations of wasteful spending actually showed that wasn’t a problem, however those findings got lost in the headlines of the board’s decision to remove them from their senior executive positions. They said the ouster made it seem like the report had found serious wrongdoing. “I think that does leave a question mark for folks,” Nardizzi said. “We understand that we work for the board of directors,” Giordano said. “It’s at-will. Jacksonville is a big Navy town. I’m sure you’ve heard in Navy speak ‘loss of confidence in command,’ and that’s okay. But I think the way it was handled was poorly done.”
Giordano and Nardizzi said they would like the Wounded Warrior board to publicly release the report done by the law firm Simpson Thacher and Bartlett and FTI Consulting. But a statement released 1 APR by the board said there is not a written report that could be released. Instead, the findings were given orally to the board and summarized in a press release issued 10 MAR about the board’s decision. The board said such reviews typically do not result in written reports. “The board continues to implement changes that will move the organization forward and do everything necessary to support the thousands of men and women who rely on WWP on a daily basis,” the statement said. Nardizzi and Giordano said they share that commitment, but fear the organization has been damaged by a “false narrative” that Wounded Warrior used the plight of veterans as a way to reap large amounts of donations that ended up going to wasteful spending on overhead costs instead of benefitting veterans in their recovery from physical and mental wounds.
Wounded Warrior has consistently maintained that 80.6 percent of its expenditures went to programs, pointing to an independent financial audit. The board’s investigation likewise said its review supported that figure. In contrast, two organizations that evaluate the finances of nonprofits say the amount going to Wounded Warrior’s programs is much lower. Charity Navigator pegs it at 60 percent and Charity Watch puts it at 54 percent. But the Better Business Bureau’s Wise Giving Alliance uses a figure of 80 percent for the amount of Wounded Warrior’s expenses that go to programs. The main difference between the BBB and the other watchdog groups involves how they treat “joint cost allocation” expenses. Joint costs are expenses on materials that combine fund-raising appeals with a “call to action” for something in addition to making donations. If a television ad or mailer contains both messages, the charity can allocate some of the cost to fund-raising and the rest of the cost to programs, based on accounting standards.
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The most common way to allocate the cost is by counting line by line how much of the message is directed to fund-raising and how much advances the charity’s programs, said Bennett Weiner, chief operating officer for the BBB’s Wise Giving Alliance. He said the BBB will accept that methodology as long as it is done based on Generally Accepted Accounting Principles because that creates a standard for comparing charities. Charity Navigator and Charity Watch take a different stance by counting all joint spending as fund-raising, arguing that donors do not think of such spending as being for programs. The BBB suspended its charity seal designation for Wounded Warrior after the board cut ties with Nardizzi and Giordano. Bennett said BBB is seeking more information about the review and whether any of the findings would impact whether the nonprofit meets the Wise Giving Alliance’s standards. The board said Friday its commitment to those standards “remains unchanged” and it is in talks with BBB.


Wounded Warrior also is facing a slew of questions from U.S. Sen. Charles Grassley (R-IA) about the spending practices highlighted by media coverage, such as a report that the nonprofit spent $26 million in the 2013-14 fiscal year on conferences for employees Nardizzi and Giordano sent an opinion article published 1 APR in the The Hill, a newspaper that covers Congress, titled “Answering Senator Grassley’s Questions.” In regard to the $26 million for conferences and events, the op-ed piece said 94 percent went to expenses for veterans programs — an amount that was determined by the board’s review. Nardizzi said examples of such programs are Soldier Ride and Project Odyssey, which bring veterans from around the country for days of activities. Wounded Warrior pays for airfare, lodging, event costs, and meals during those programs, which fall under the category of events and conferences on financial reports, Nardizzi said. Wounded Warrior’s board says it is cooperating with Grassley’s request. The board named retired Maj. Gen. Charlie Fletcher as interim chief operating officer and launched a national search for a new CEO.
It’s not clear how the glare of media attention on Wounded Warrior has affected its fund-raising. Nardizzi said after reports by The New York Times and CBS News raised questions about how the charity spends its money, the rate of growth in donations slowed, but the organization was still retaining support from donors and gaining new ones. Board Chairman Anthony Odierno told The New York Times a month ago that donations had fallen, but he did not say by how much. Nardizzi, 45, and Giordano, 54, say they have not decided on their next moves. They said they are interested in serving veterans at some level, and they remain strong supporters of Wounded Warrior. “I think WWP showed that if you can get some passionate, dedicated people to coalesce around an idea to really make a deep impact, it can happen,” Giordano said. Nardizzi said when he sees Wounded Warrior’s television advertisements, “it’s like having an old friend back in my house.” He said, “I still have the same feeling, which is a deep sense of pride about the work that’s being done there.” [Source: The Florida Times Union | David Bauerlein | April 09, 2016 ++]
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