Recruitment and Retention of Health Care Providers in Remote Rural areas



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Urban comparison area


The Urban area for comparison is the area served by NHS Grampian. Grampian was a local government region of Scotland from 1975 to 1996 but is now divided into the unitary council areas of: Moray, Aberdeenshire and the City of Aberdeen. Grampian continues to have a joint police service, fire service and electoral, valuation, and Health boards.
Highland

Highland

Grampian

Highland

Map Source: Employability in Scotland

Aberdeen City is the 3rd largest and one of the most densely populated cities in Scotland, with a population density of 1,151 persons/sq km. Population density within Aberdeenshire sits at 36 persons/sq km with approximately 63% of the population living in the main towns. This reflects the rural nature of the region.



Demography

The estimated population for Grampian 2009 was 544,980, an increase of 1% from 539,630 in 2008. The population of Grampian accounts for 10.4% of the total population of Scotland. The population currently has a relatively high proportion of under 20s and fewer over-65s compared with the Scottish average, reflecting employment-driven in-migration in recent decades.





Area

2008

2009

% Change

Scotland

5,168,500

5,194,000

0.49%

Grampian

539,630

544,980

0.99%

Aberdeen City

210,400

213,810

1.62%

Population Projections 2008 to 2033

By 2033 the population of Grampian is projected to be 605,307, an increase of 12.71% compared to 2008. The population of Scotland is projected to increase by 7.27% between 2008 and 2033.





Area

2008

2033

% Change

Scotland

5,168,500

5,544,410

7.27%

Grampian

539,630

605,307

12.17%

Aberdeen City

210,400

219,630

4.39%



Health care services

NHS services for the Grampian region are provided by NHS Grampian, and are overseen by one single NHS Board. NHS Grampian covers an area of over 3,000 square miles of city, town, village and rural communities.

The Board is supported from headquarters at Summerfield House in Aberdeen. Senior managers for the functions which cover the whole of Grampian are based here, including financial overview, corporate planning, and central responsibility for protection and promotion of public health.

NHS Grampian consists of acute services, corporate services and three Community Health Partnerships (CHP) and works closely with the local authorities.  NHS Grampian is also very closely linked with both the University of Aberdeen and The Robert Gordon University, especially in the fields of research, workforce planning and training. Care is provided throughout Grampian in 9 main hospitals, a 17 community hospitals, 84 GP Practices and various other specialist care units.



Hospitals:

  • Aberdeen Royal Infirmary is NHS Grampian's largest hospital, situated at Foresterhill, Aberdeen. Royal Aberdeen Children's Hospital and Aberdeen Maternity Hospital are also housed at the Foresterhill site.

  • Woodend Hospital caters for many patients, including the elderly. 

  • Royal Cornhill Hospital provides inpatient and community support for mental health services.

  • A large number of outpatients are seen at the Woolmanhill Hospital in the city centre. 

  • Roxburghe House is a new purpose-built unit providing palliative care for terminally ill patients.

  • Dr Gray's Hospital is the district general hospital based in Elgin, Moray.

  • Children with special needs are cared for at the Raeden Centre jointly with Aberdeen City Council.

  • The Oaks is another purpose-built unit which provides specialist care and support for people with cancer and other progressive illnesses in Moray.

Community Hospitals:

Community hospitals are hospitals where most patients are admitted, and cared for, by their own GPs. They normally deal with:



  • Acute medical care where patients cannot be cared for at home, but where the expertise and / or the specialist diagnostic facilities of a major specialist hospital are not required.

  • Post acute care including rehabilitation.

  • Casualty services.

  • Palliative care.

They may also have:

  • Diagnostic facilities (such as x-ray, ultrasound, sigmoidoscopy, cardiac assessment, telemedicine).

  • Therapeutic facilities (such as physiotherapy, occupational therapy, minor surgery, day hospital).

  • Facilities for joint teams (such as community nursing teams and social work / care management teams).

  • Specialist outpatient clinics.

  • Intermediate care clinics.

NHS Grampian Staffing

NHS Grampian Current Staffing (wte)







Total

10885.20







Administrative Services

1726.20

Nursing/Midwifery

4967.50

Allied Health Profession

874.80

Other Therapeutic

291.20

Healthcare Sciences

438.40

Personal and Social Care

77.90

Medical and Dental

627.60

Senior Managers

127.20

Medical and Dental Support

203.60

Support Services

1550.80

Note: the above Medical and Dental figure excludes training grades and GP sessional

The following Table is a breakdown of Medical and Dental Staff. (Headcount)





Total

1330

Associate Specialist

48

Career Start GP

11

Clinical Director

3

Asst Clinical Director

1

Consultant

447

Dental Officer

36

Dental Trainee

6

FTSTA

15

FY1

108

FY2

105

Limited Specialist

1

Medical Director

1

Para 94

9

Salaried 2C GP

40

Salaried GP

4

Salaried OoH GP

23

Senior Dental Officer

13

Salaried GDP

11

SHO

5

Specialty Doctor

51

SPR

63

Staff Grade

4

STR

275

STRCT

50







In addition to the above there are approximately 123 GPs carrying out sessional work within Community Hospitals.









  1. Training and education


Changes to services required and way in which services need to be delivered will consequently have an impact on the training of healthcare staff and the ability to attract and retain staff able to live and work in the region, particularly in the remote and rural areas. There is a perceived difficulty in ensuring sufficient access to training, education and research opportunities within the remote and rural areas. This in turn contributes to reducing the ability to attract to certain posts which may not be considered a positive career development in comparison with similar posts in urban settings.

Undergraduate Medical Education

The University of Aberdeen has its Highland Medical Education Centre based in the Centre for Health Science in Inverness where around 80 medical undergraduate students are based at any one time. 18 of these students work through a rural option, providing specialised teaching for application in remote and rural medicine.



Undergraduate Dental Education

The University of the Highlands and Islands (UHI) in collaboration with NHS Education for Scotland and the Health Boards in Highland, Western Isles and Dumfries and Galloway provide BSc degree level education in Oral Health Science for 14 students per year. This degree allows graduates to register with the General Dental Council as Dental Hygienists / Therapists.

Outreach training for final year Dental students (BDS) is provides at the Inverness Dental Centre, Centre for Health Science for the University of Dundee Dental School and at the Spynie Dental Centre in Elgin for students from the University of Aberdeen Dental School.

Vocational training schemes are organised for dental graduates working across the Highlands, with 20 Vocational Dental Practitioners currently working in dental practices across the region. These are graduates in their first year post-qualification, who have supervised clinical experience in general dental practice for a year, with supported learning carried out at the education centres in Inverness and the peripheral centres.

NES also supports training for dental nurses, dental administrators and dental practice managers.

Undergraduate and Postgraduate Nurse Education

Stirling University Highland Campus is sited within the Centre for Health Science in Inverness and also in the Western Isles. The University delivers pre and post registration nurse training. On average there around 400 students being taught from this campus with placements offered across the region.



Other Undergraduate Education

Other types of health care education can be studied across Scotland and the United Kingdom; placements for students are available in many of the Allied Health Professions in NHS Highland. Most of the health care professionals are trained at a university level and take a minimum of 4 years at Bachelor level. Students undertaking these degrees are based out with the Highland area in Glasgow, Edinburgh, Dundee or Aberdeen.



Postgraduate Education and Training

NHS Education for Scotland (NES) is responsible for the design, development, commissioning and provision of post graduate healthcare training in Scotland. The delivery of postgraduate healthcare training requires a partnership approach between Deaneries, NES, universities and local Health Boards.

NHS Education for Scotland (NES) hosts the Remote and Rural Healthcare Education Alliance (RRHEAL). RRHEAL coordinates and delivers education to meet the specific needs of the multidisciplinary remote and rural healthcare workforce. RRHEAL works to increase access to remote and rurally relevant education and training for the remote and rural workforce.

There are four Deaneries in Scotland – the North Deanery is responsible for 5 Health Boards: Western Isles, Orkney, Shetland, Grampian and Highland. All North of Scotland Deanery Foundation Programmes (134 posts) offer as a minimum 4 months in a remote or rural placement, Aberdeen-based with a placement in one of the 6 Rural General Hospitals (RGHs).



Postgraduate Dental Education and Training

NES provides funding for general dental practitioners working in the remote and rural areas of Scotland who wish to undertake postgraduate training to Masters level. The Scottish Dental Postgraduate Rural Training Fellowship has been in place for eight years, and has a high record of retention of participants in the remote and rural areas. Fellows undertake a part-time Masters degree in a relevant clinical subject at one of the three participating Scottish University Dental Schools, whilst working in either the General Dental Service or the Salaried Dental Service of the NHS. They are financially supported with payment of university fees, travel and subsistence to university teaching days and a percentage of their salary is paid by NES. Currently there are nine Postgraduate Rural Fellows, working in Grampian, Highland, Argyll and Bute, Western Isles, and Dumfries and Galloway.



  1. Recruitment and Retention:


Recruitment and retention of staff continues to be an issue for NHS Highland particularly in the rural locations of the region. In addition to overcoming the rural challenges, a number of changes to the NHS in the region have had a significant impact on the workforce. Two of the biggest of these have been the ‘Shifting the Balance of Care’ agenda12 and the integration of health and social care services with the Local Authority. The former of these has seen a shift in care delivery to a community setting, treating patients at or closer to home, relieving pressure on acute services, reducing travel in the region or enabling patients to remain at home for longer. The latter of these is a joint undertaking between the Highland Council and NHS Highland with plans to integrate health and social services across the two agencies form 1st April 2012. The Highland Council will lead the integration of children’s services and NHS Highland will lead the integration of adult services. Both of these initiatives have seen significant changes to service delivery with a need to provide education and training to support changes in roles and ways of working to deliver integrated health and social care service.

There is also a need to redesign the workforce who provides care in rural general hospitals as current models are considered to be largely unsustainable. Issues that contribute to the vulnerability of the rural general hospital workforce also have an impact across rural community services and workforce. There is a need to develop new and adapted roles to support redesign of the rural hospital workforce. This requires high standard education and ongoing training programmes to be accessible and affordable.



The areas listed below outline the key issues for Highland:

  • Recruitment – There are difficulties in attracting sufficient applicants for posts which results in a lack of availability of appropriately skilled staff. Therefore there is a need to ensure staff have the range of skills required to deliver care across breadth of practice required in remote and rural settings.

  • Placement issues – There is a lack of availability or exposure for Scottish undergraduates to remote and rural working. Remote and rural placements may have to be self funded by some professional groups while others are supported to meet rural placement costs.

  • Retention/ staff turnover - There is a higher level of locum use within remote and rural hospital settings. This results in increased costs and high turnover of staffing. There are difficulties in identifying longer term work for partners of new recruits.
  1. Summary


Attracting professionals to work in Highland is a challenge for the region in many health disciplines and the continued retention of staff in a fulfilling and rewarding career is central to many of the teaching and training initiatives established in the region. The development of rural undergraduate courses will go some way to encourage these graduates to stay and practice in rural areas with the assurance of access to high quality CPD (Continuous Personal Development) training. There is a role for other sectors in ensuring professionals locate to/ remain in Highland through the provision of, for example, schooling, housing, leisure activities and other employment opportunities for spouses. The region is looking to further develop the use of digital technologies in health, which will improve access to healthcare for those living remotely and also to education and training for health professionals. The use of communications technology will reduce professional isolation for these workers also.

2 Scottish Government 8-Fold Urban-Rural Classification Scheme

3 General Register Office Scotland

4 General Register Office for Scotland

5 National Records of Scotland

6 General Register Office for Scotland

7 National Records of Scotland

8 The Annual Review of the Director of Public Health 2010

9 Scottish Index of Multiple Deprivation (SIMD)

10 The Annual Review of the Director of Public Health 2010

11http://www.nhshighland.scot.nhs.uk/CHP/Pages/chp.aspx

12 http://www.shiftingthebalance.scot.nhs.uk


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