Republic of Kosovo Government Ministry of Economic Development


Establish export coaching & consulting program



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5.1.3.3.Establish export coaching & consulting program




Task No.

3.3

Task name

Establish export coaching & consulting program

Priority

2

Predecessor tasks

-

% Complete

0%

Description & rationale

The export coaching & consulting program (ECCP) will provide Kosovo IT companies with capacity building and advisory services on how to increase their exports. Contrary to the Export Information Service and the B2B Export Promotion Service which are cluster-based services of STIKK, the export coaching & consulting program will be delivered individually on the enterprise level. Thus, this program will allow for a high level of customization to the specific needs of individual Kosovo IT companies.

User story & results

As a Kosovo IT company I want to participate in the export coaching & consulting program so that I can further improve my export capabilities in order to successfully enter foreign markets.

Acceptance criteria & indicators

  • The export coaching & consulting program has been successfully implemented (fully operational)

  • At least 5 Kosovo IT companies / year have successfully completed the export coaching & consulting program

Responsible organization (lead)

STIKK

Partner organizations

KIESA, GIZ, NMFA

Task start:

15.01.2015

Task finish

30.12.2016

Overall budget (€)

90,000

Financial sources

GIZ, NMFA, SDC, USAID

Task activities:

No

Activity

Deliverables:

Resp.

Timing

Budget

3.3.1

Develop concept for the export coaching & consulting program including methodology and tools (admission, audit, export business plan, capacity building, market access & business development)

ECCP concept

GIZ

15.01.-11.02.2015

8,000

3.3.2

Capacity building for STIKK (service manager)

Training documents, tools

STIKK, GIZ, NMFA

12.02.-25.02.2015

2,000


3.3.3

Implementing the export coaching & consulting program

Evaluation forms of IT companies

STIKK, GIZ, NMFA

26.02.2015-30.12.2016

80,000

Comments

Costs could be decreased by providing coaching and consulting services partly group-based; admission criteria need to be defined; a certain percentage of the ECCP costs should be covered by the IT companies; optionally this task could be also merged with task 2.2 enterprise capacity building & excellence program

Team

n.a.

Continuous Improvement

n.a.



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