THE EDUCATIONAL PORTAL OF THE AMERICAS

September 2001

Executive Summary

The Educational Portal is an online service to disseminate information on the best quality educational and training opportunities available in distance education. Through this instrument, it is hoped that access to knowledge will be greatly expanded, thereby allowing the people of the Hemisphere to take active part in the technological revolution that is significantly transforming their lives and societies. At the same time, the Portal will make available the various programs and fellowships offered by the OAS, as well as other informational services.

Within this framework, and to offer background information regarding the development of this initiative, a general overview of the mandates of the Summit and the Connectivity Agenda with regard to information technologies is also offered.

The last decade has seen many events and trends, but of all of them the most significant has been the rapid development and profound impact of technology on the everyday lives of people. However, the advent of new possibilities in communication and access to information has not taken place at the same rate throughout the world and has left many sectors of the Hemisphere vulnerable, among them Latin America and the Caribbean. This vulnerability is the result of an asymmetric development that is evidenced by the limitations to and lack of available resources that could lead to a greater level of connectivity and, consequently, more competitiveness in the area of technology.

The problem that we are referring to cannot be looked at from only one angle—represented in terms of high or low levels of access to technology—but also requires, to be fully understood and analyzed, a comprehensive vision that considers the interaction of social actors and historical circumstances. In this sense, it is important to understand the dual effects that the implementation of technology had on the countries of the region. While the increased public access to information facilitated by the spread of technology has aided in the growth of transparency and more accountability from governments in Latin America and the Caribbean, it has also added to the “brain drain” of talent from the region. The developed countries with a greater head start in information technology, and consequently a more developed technological infrastructure, offer the allure of more economic and professional opportunities to talented professionals from developing countries, whose own societies cannot match such promise. The vicious circle of unequal growth within the Hemisphere seen so often in other historical contexts —here termed a “digital divide” by many leaders and institutions-- reappears once more. What cannot be denied however, is the promise and opportunity that this same technology provides to break not only this trend, but also those trends that have deeper historical roots, such as educational gaps between the developed and undeveloped countries of the regions.

It is with these competing elements of disparity and potential in mind that the Inter-American Agency for Cooperation and Development (IACD) of the Organization of American States (OAS) is developing initiatives, based on the Plan of Action stemming from the Third Summit of the Americas and the resulting Connectivity Agenda for the Americas, to contribute to development in the Hemisphere. These initiatives aim to contribute to the strengthening, expansion and consolidation of those services dedicated to human resources training, allowing for the arrival of a new knowledge-based society.

These services were created under the influence of three principal ideas. The first of these is that the process of increasing connectivity in the Americas is greatly dependent upon education. Secondly, there is a general consensus that access to knowledge increases and strengthens educational levels, and at the same time augments the possibilities for better socioeconomic performance. The last idea is that the role of education takes on added relevance for individuals and governments when one considers how closely access to better educational and professional opportunities has become intertwined with the rise of information technology.

The Heads of State and of Government of the Americas met to discuss this and other important issues facing the Hemisphere during the Summit of the Americas, held in Quebec in May 2001. The issue of “connectivity” played an important role on the Summit Agenda, as the region’s leaders have recognized that technology allows individuals to further their personal growth and development, and that their development subsequently leads to the sustainable economic growth and social development of all of the countries of the region.

The resulting Connectivity Agenda for the Americas reflects the Hemisphere’s commitment to promote increased access to knowledge and improved flows of communication for all of the region’s inhabitants. It proposes to enable all those in our societies to use information and communications technologies to build networks, share ideas, and establish more effective partnerships with government and the private sector that will enable them to participate more fully in the political, social and economic development of their respective societies.

The Connectivity Agenda underscores the importance of providing affordable, universal access to telecommunications infrastructure and promoting the modernization of the telecommunications sector, working jointly with the private sector in deploying these services whenever possible. Likewise, the Agenda highlights the need for developing new methods for facilitating access to knowledge, particularly for the region’s children and youth, and to incorporate technology into national education systems and learning environments. In this same vein, attention will be given to broaden technical expertise through information technology training programs with a focus on training educators. As a whole, the Agenda is an instrument that encourages governments to collaborate with academic institutions and private-sector businesses to promote capacity building and human resources development through information and communication technologies.

A strong correlation exists between the Connectivity Agenda and the Education component of the Plan of Action that was agreed upon during the same Summit meeting. The Heads of State and of Government of the Americas, in recognition of the fact that education is the key to strengthening democratic institutions, promoting the development of human potential, equality and understanding among our peoples, as well as sustaining economic growth and reducing poverty, established a series of mandates to ensure that, among other things, quality education is made available to all.

The OAS has been assigned a critical role in fulfilling the Summit mandates with regard to the promotion and development of human resources in the Americas. In particular, the OAS has been entrusted with promoting access to quality basic education in Latin America and the Caribbean as well as promoting alternative educational methods to meet the needs of disadvantaged segments of the population or of those excluded from formal education systems.

In addition, the OAS shall support and promote lifelong learning for students of all ages, and shall enhance the performance of teachers by providing them with opportunities for ongoing professional development and by designing more flexible teaching methods and strategies using information and communication technologies. In short, the OAS shall promote access by teachers, students and administrators to new information and communications technologies applied to education, through training geared toward new teaching approaches, support for development of networks and sustained strengthening of information clearinghouses, in order to reduce the knowledge gap and the digital divide within and between societies in the Hemisphere.

These mandates are reinforced in CIDI’s Strategic Plan for Partnership for Development, as well as the IACD’s Business Plan, both of which set forth the need to employ information technology in cooperation programs and activities related to human resources development and training. In response, the IACD has created the Educational Portal of the Americas, a web site to provide the people of the Americas – particularly those living in remote areas – with greater access to educational and training opportunities.

In order to illustrate just exactly how the Educational Portal of the Americas will fulfill its role in facilitating connectivity in the Americas, we have included a brief description of the tool to be used to accomplish the task at hand.

The first question to consider is “What is a portal?” Anyone who has ever “surfed” the Internet has probably used a portal of some kind. A portal could be defined as a browser-based application that allows the user to gain access to, interact with, make decisions about, and utilize a wide variety of information regardless of the user’s virtual location, the location of the information, or the format in which the information is stored. The most familiar kinds of portals are those web sites that offer an array of features—most typically news services, message boards, reference tools, e-mail, and shopping—that serve as an entry point, or portal, to the vast offerings of the Internet. While most portals share the aforementioned features, there is no set list of features required to be considered a portal. Like so many other aspects of the Internet, portals have evolved in a short time into a wide variety of types for many uses. They provide information on a plethora of topics, including local, national, and worldwide newswires; corporate coverage; stock updates; sports, weather, and entertainment news; reference tools such as maps, and phone and e-mail directories; as well as virtual shopping malls offering just about any product imaginable.

Most portals are organized into channels, or categories, on topics that are related to the function of that particular portal. A channel then collates a range of elements, both on and off the portal site, in a single location. For example, an educational portal might include features of course offerings, scholarship opportunities, related educational sites, e-mail access, chats and a message board, on-line papers, a search mechanism, and news on educational programs, all on one accessible area.

Another question to pose is “What kind of portals are there?” Some nine different web-based applications have been identified that could be considered portals. Among the various uses and roles that these portals may serve include: connecting different classes of data; providing access to business management information; facilitating consumer purchases; delivering training to employees; furnishing lists and links to resources, services and products; supporting the communication among the members of an organization in an intranet capacity; and serving as a resource for expert advice, decisions, opinions and support. There are several excellent examples of these portals in our region: the Educational Portal established by the Fundación Chile; that of the Secretary of Public Education of Mexico, organized jointly with ILCE and its network of schools; and Educ.ar, to mention just a few.

Although most portals will not utilize all of these functions, those that employ a combination of them are referred to as Knowledge Portals. The primary role of a Knowledge Portal is to retrieve specific information from an information technology system and present it based on the preferences and profiles of the particular user; allow for the personalization and navigation features that allows the user to customize their searches for their maximum benefit; and facilitate the communication and collaboration between those who have and those who need the information. The Educational Portal of the Americas, the features and characteristics of which will be discussed later, could be defined as a Knowledge Portal.

Another question that is frequently asked is “Why should one use a portal?” Just as there are many types of portals, so are there many uses. The primary objective for the implementation of a portal is to create a user-friendly environment that users can easily navigate in order to find the information they specifically need to more quickly perform desired tasks, make decisions, or utilize retrieved information. The one common feature among all of these formats is that they allow the user the convenience of having the relative chaos of the Internet amassed onto one site.

An additional feature that makes portals a valuable resource is their adaptability to individual users. Indeed, through the use of personalization techniques, portals have evolved to deliver precisely the information one needs, just the way one wants it. For example, a portal can provide conveniences such as local weather reports or movie listings by remembering the user’s zip code. Pertinent information about the portal user is usually obtained through a registration process whereby the user enters personal information into a data bank. This data is then used in order to personalize the searches the user performs, or to notify the individual of relevant news or interests based on the profile that the user has previously provided. A portal allows the user the flexibility to tailor their searches and the use of the results of those searchers in such a way that simply was not possible prior to the advent of portal access. In this way, the wealth of information available can be individualized for more efficient and effective use.

A portal also provides a virtual community via the use of email and chat-type forums. These allow users of the same portal to exchange ideas about portal content and subject matter regardless of where they are located. In this way a portal connects individuals on yet another level, an interpersonal one. In so doing, portals further bridge the gap between peoples of the region, facilitating the exchange of and access to knowledge.

Many universities and other institutions of higher learning have also come to realize the importance of increasing their students’ access to knowledge. This realization has led to the growth of distance learning programs, which allow students to pursue undergraduate and graduate degrees, as well as professional training, through the Internet or other technological means (satellite television, audiovisual, etc.) from their own home or office, at their own schedules, and at their own pace.

While the percentage of Latin Americans and Caribbeans who use the Internet is still smaller than in more developed countries, studies indicate that there was a 788% increase in Internet use in the Latin American region over the past several. This spread of the Internet to Latin America and the Caribbean now holds the potential for more students in the region to have unprecedented access to high-quality educational programs. To capitalize on this potential, the IACD has created an instrument to promote and stimulate human resources development through the use of the Internet. This instrument is the Educational Portal of the Americas.

The Educational Portal of the Americas is a clearinghouse of information for students, teachers, researchers, government officials and others who would like to access quality information regarding the Hemisphere’s best distance learning programs and scholarship opportunities from one central location.

Like the other Knowledge Portals described previously, the Educational Portal offers its users a combination of various services. First, it provides interface with a large quantity of information by offering direct links to over 3,500 distance learning programs from the Americas and Europe; access to scholarships available from various organizations, institutions, and countries; specialized courses for updating teacher training skills, particularly at the primary and secondary levels; news briefs on educational events and services; and links to other sites of interest for the user. Second, the Portal employs user profiling in its registration process to provide personalized searches where the information sought may be tailored to the needs and preferences of the user. This feature includes the options of choosing among academic subject areas of interest, academic levels, country, institution, and language. Third, users have the capacity to communicate with other users, via chats and forums, on a variety of human resources issues. Lastly, the Portal facilitates access to expert advice through the inclusion of a Best Practices section, whereby users can obtain and exchange information regarding innovative and successful educational practices carried out in the region. The Educational Portal fosters connectivity in that it creates a regional community of users and providers of educational services within the Hemisphere by linking the professional, economic and institutional capabilities of each country.

To ensure accuracy, as well as quality of content, all courses and programs of study included on the Portal are periodically reviewed and certified by a Blue Ribbon Committee comprised of OAS Inter-American Prize winners in Education and other renowned experts in the field. Although there are no costs involved to log on and navigate the Portal’s various resources, the participating universities and institutions may charge tuition and fees to register in the programs themselves.

While the Educational Portal of the Americas was created for all individuals interested in improving their personal and/or professional development, the IACD has identified a core group of users that will directly benefit from the Portal’s services:

In accordance with the mandates to stimulate the role of the private sector in the development of information technology infrastructure and services, the IACD has sought the participation of numerous leading businesses and educational institutions in the creation and development of the Educational Portal, among them: Microsoft Corporation, the Cooperation Fund of the United States, Centro de Cooperación Regional para la Educación y Formación de Adultos en América Latina y el Caribe (CREFAL), Latin American Institute for Educational Communication (ILCE), Inter-American Development Bank (IDB), Inter-American Commission of Telecommunications (CITEL), Technological Institute of Monterrey (ITESM) and its Virtual University, Library of Congress of the United States, National University of Quilmes, National University of Distance Education of Spain (UNED), University of New Mexico (UNM), U.S. Department of Education, Foundation of the Universidad de la Producción y del Trabajo en la República Argentina, the Ibero-American Science and Technology in Education Consortium (ISTEC), Ibero-American Association of Distance Education (AIESAD), and the Connectivity Institute for the Americas established by the Quebec Summit. The Portal has been announced at the Summit of the Americas in Canada earlier this year, and at the OAS General Assembly in Costa Rica. It will also be launched in its experimental version in both Spanish and English at the Second Meeting of Educational Ministers of the Americas under the auspices of CIDI to be held in Punta del Este, Uruguay in September of 2001. Beginning in 2002, the Portal will be available in the four official languages of the OAS.

In summary, the Educational Portal of the Americas addresses the Connectivity Agenda of the Americas as well as the Plan of Action of the OAS/IACD resulting from the Third Summit of the Americas on a number of fronts. First, the Educational Portal is a vehicle that invests in the development of human potential as it significantly augments the capacity to access knowledge and offers a solution to improve the dispersal of that knowledge on a global scale. It will in principle promote lifelong learning and new opportunities to partake in the knowledge-based society by way of a flexible service delivery through its mission to provide the people of the Hemisphere with greater access to quality educational programs regardless of their location. In providing users with entry to a vast clearinghouse of distance and on-line education programs the Portal enables them to access information on post-secondary studies and learning opportunities offered across the Hemisphere, just as the provision of information on OAS fellowships will promote access to quality basic education for all. The Portal’s focus and dedication to teacher training and formation via on-line courses enhance the performance of teachers by furnishing opportunities for ongoing professional development that uses new information and communication technologies as their strategic foundation. These services will deliver greater support to the program of connectivity as they will allow for the sharing of vocational experiences among professionals from many countries. The Portal’s personalized format and its communicative components such as e-mail, chats, forums, and links of interest will establish networks of individuals in various societies that will promote the exchange of information, ideas and best practices as well as participation and dialog between the public sector and other sectors that will increase the knowledge of other cultures and languages and generally enhance communication among peoples of the Hemisphere.

In its design, delivery of services and dedication, the Educational Portal of the Americas serves as an invaluable resource in realizing the Connectivity Agenda of the Americas and the continuing efforts of the OAS and the IACD to stimulate and promote development among the countries and peoples of the Hemisphere.

APPENDIX VIII:
OPPORTUNITY AREAS FOR COOPERATION AMONG INTERNATIONAL AGENCIES

SECOND MEETING OF MINISTERS OF EDUCATION OEA/Ser.K/V.5.1

24-25 September 2001 CIDI/RME/doc.8/01

Punta del Este, Uruguay September 2001

Original: Spanish

APPENDIX IX: