Secure Identities and Access Workshop Delivery Guide 4 July 2022


Self-Service Password Reset Presentation



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Secure Identities and Access
Self-Service Password Reset Presentation – 30 minutes

  • When presenting, be concise and stick to the facts.

  • Allow the customer to draw their own conclusions.

  • Make sure you reserve some time for Q&A.

  • Discuss and document design decisions as part of the 98 - Secure Identities and Access - Design Decision Points.xlsx spreadsheet.

NOTE: Due to time constraints, do not expect to make all design decisions during the Secure Identities and Access Workshop. Aim to make the design decisions highlighted yellow in the 98 - Secure Identities and Access - Design Decision Points.xlsx and then continue working with the customer as part of future follow-up activities and/or engagements.
Work on the deployment plan for SSPR – 30 minutes

  • Update the deployment plan slide within the 10 - Secure Identities and Access - Key results, Recommendations and Next Steps.pptx presentation.

  • Discuss, define, and agree with the customer on next steps in terms of follow-up activities and/or engagements and document the next steps slide within the 10 - Secure Identities and Access - Key results, Recommendations and Next Steps.pptx presentation.
Background reading

To prepare for the delivery of the Secure Identities and Access Workshop engagement, refer to Appendix A - Readiness and Technical Content for links to relevant online learning content.
Duration and effort

  • Preparation 1 Hrs.

  • Delivery 1 Hrs.


    1. Multi-factor Authentication (MFA)




This activity is divided up into the following two parts:
Multi-factor Authentication Presentation
Explain how Azure AD Multi-factor Authentication (MFA) can help the customer secure access to their applications, and related options and design decisions that should be made prior to its deployment.

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