Sentiment analysis of hotel reviews

1 |
P age b
TABLE OF CONTENTS ACKNOWLEDGEMENT ................................................................ 2 DECLARATION ............................................................................. 2 INTRODUCTION .......................................................................... 3 BUSINESS OBJECTIVES ................................................................ 4 ANALYSIS AND RESULTS .............................................................. 5 Initial Data Preparation ............................................................ 5 Data Imputation ....................................................................... 7 Sentiment Analysis ................................................................. 12 CONCLUSION ............................................................................ 14