The case of ghana


Telecommunications in Ghana 3.1Historical overview



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3Telecommunications in Ghana

3.1Historical overview


Ghana deregulated its telecommunications sector in 1994 when the Government announced a five-year comprehensive restructuring of the industry known as the "Accelerated Development Program 1994-2000 (ADP 2000)." The main policy objectives of the program were formulated with the assistance of the World Bank, consultants and other stakeholders, and aim to:

  • Achieve a density between 1.5 and 2.5 lines per 100 people;

  • Improve public access in rural and urban areas, through the provision of payphone facilities (public and private);

  • Expand the coverage of mobile services;

  • Promote Ghanaian ownership and control of telecommunications companies; and

  • Retain an overall public regulatory control of the sector through the creation of a single agency: the National Communications Authority (NCA).

The ADP adopted the following strategies to achieve the above-stated policy objectives:

  • the authorisation of two national network operators: Ghana Telecom and a new independent operator;

  • support of new financing: arrangements which promote investment in new telecommunications infrastructure throughout the country; and

  • privatisation of Ghana Telecom through the sale of a strategic stake to an international operating company combined with measures to broaden share ownership in Ghana.

3.2Fixed phone network


As part of the ADP reform program Ghana Telecom was incorporated on June 15, 1995 as a successor to the telecommunications division of Ghana Posts and Telecommunications Corporation (GPTC). The GPTC was established as a public corporation in 1974, and until October 1995, had been responsible for operating the nation's telecommunications and licensing of telecom services. In December 1996, Ghana Telecom privatised its main line operations by awarding a Malaysian-led Consortium (Telecom Malaysia) a 30 per cent stake in the state company with full management control for USD 38 million. The Government plans to sell a further 21 per cent to the public but has not yet made clear how and when. Ghana's cities are connected by microwave radio relay, and the international lines are linked at one Intelsat earth station near the Atlantic Ocean.

A consortium of African Communications Group, led by Western Wireless Company (based in Cambridge, Mass., USA) and Ghana National Petroleum Company, won the bid as the second network operator with an offer of USD 10.1 million. The consortium, which trades under the name (WESTEL), planned to invest between USD 40 million and USD 70 million over a period of five years from its incorporation. The licensing of a second national operator was expected to meet the current backlog of 300 000 telephones lines being demanded by consumers and to ensure efficiency and improved services. WESTEL was required to have 100 payphones in service by the end of 1998, and the company also planned to have 50 000 customers within three years of its incorporation. It is using a Nortel DMS 300 as its international gateway switch connected to a Class B Earth station.


Table 2.1: National information and communication infrastructure 1995-1999




1995

1996

1997

1998

1999

Telephone lines (in thousands)

63

78

130

144

159

Teledensity

0.36

0.44

0.70

0.76

0.81

Digital main lines (%)

90

91




70




Waiting list for lines (in thousands)

28







28




Public telephones

27

453




8,100




Public telephones per 1 000 inhab.

0.001

0.02




0.43




Mobile subscribers (in thousands)

6

12




21

70

Mobile subscribers per 100 inhab.

0.04

0.07




0.28

0.36

Mobile subscribers as a % of telephone subscribers

10

16




15

31

Telecommunications revenue (M US$)

65

100




145.9




Telecommunications investment (M US$)




7




7.3




Investment as a % of revenue




7




5




Facsimiles










5 000




Computer(s) per 100 inhab.




0.12




0.16

0.25

Radios per 100 inhab.

23.1




68.10







TVs per 100 inhab.

4.04

4.49

10.35

11.00




Home satellite dishes/antennas










15 000




Internet host sites

6

203

253

241

112

Internet service providers (ISPs)










3

3

Internet subscribers










6 000

13 000

Internet subscribers per 10 000 inhab.










3.13

6.88

Internet users













20 000

Internet users per 10 00 inhabitants













10.16

Internet bandwidth (Kbit/s)










640

640

Source: ITU (International Telecommunication Union), NW (Network Wizards) Internet Host Surveys.
Similar to the situation in most African countries, the distribution of telephones in Ghana is highly skewed towards the urban areas, with Accra, the capital city, accounting for over 50 per cent of all telephone lines. Rural telephony is almost non-existent, even though 70 per cent of Ghanaians live in rural areas. The Accelerated Development Programme was expected to address the above problems by narrowing the gap between the rural and urban areas, and by increasing the number of telephone lines to 500 000 by the turn of the century. This target appears ambitious when one considers that a phone line costs at least USD 200 to install in a country with a per capita of USD 350. After the privatizations of Ghana Telecom, phone lines increased from over 63 000 in 1995 to 200 000 by December 2000 (See Figure 2.1). This means almost a 200 per cent increase in less than 6 years.


Figure 2.1: Five-year statistics of fixed-line growth


Source: Ghana Telecom






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