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| Page | 2/12 | | Date | 29.07.2017 | | Size | 1.93 Mb. | | #24299 |
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Fig. 1.1 – Domains of IT
Fig. 2.1 – Position of Infrastructure in the IT stack
Fig. 2.2 – Layers within the IT infrastructure
Fig. 2.3 – Extract of UNICODE Greek code chart
Fig. 2.4 – Components of a Von Neumann computer
Fig. 2.5 – USB connectors
Fig. 2.6 – NAS vs. SAN
Fig. 2.7 – Storage systems
Fig. 2.8 – XML as a hierarchical structure
Fig. 2.9 – The OSI model
Fig. 2.10 – OSI vs. TCP/IP
Fig. 2.11 - ADSL
Fig. 2.12 – Routing
Fig. 3.1 – Position of Information Systems in the IT stack
Fig. 3.2 – Layers of Information Systems
Fig. 3.3 – Email protocols
Fig. 3.4 – Hierarchical data structure
Fig. 3.5 – XSL transformations
Fig. 3.6 – Workflow vs. paper documents
Fig. 3.7 – Client/Server architectures
Fig. 3.8 – Three-tier model
Fig. 3.9 – Integration scenarios
Fig. 3.10 – Integration at the presentation layer
Fig. 3.11 – Integration at the database layer
Fig. 3.12 – Common database
Fig. 3.13 – Integration at the business logic layer
Fig. 4.1 – Position of Human Resources in the IT stack
Fig. 4.2 – Maslow’s Hierarchy of Needs
Fig. 5.1 – Position of Financial Resources in the IT stack
Fig. 5.2 – Financial processes
Fig. 5.3 – Evolution of real costs
Fig. 5.4 – Traditional vs. Activity Based Costing
Fig. 5.5 – Functionality vs. Costs
Fig. 6.1 – Position of Processes in the IT stack
Fig. 6.2 – Process Decomposition
Fig. 6.3 – Business Process Typology
Fig. 6.4 – Process Quality
Fig. 6.5 - ITIL
Fig. 7.1 – Position of Projects in the IT stack
Fig. 7.2 – Waterfall Model
Fig. 7.3 – Incremental Model
Fig. 7.4 – Project estimation
Fig. 7.5 – SA/SD
Fig. 7.6 – Entity Relationship Diagram
Fig. 7.7 – Class diagram
Fig. 7.8 – Sequence diagram
Fig. 7.9 – State diagram
Fig. 7.10 – 4GL+ programming
Fig. 7.11 – Gantt chart
Fig. 7.12 – PERT/CPM
Fig. 7.13 – Integration of tasks
Fig. 7.14 – Cyclomatic complexity
Fig. 7.15 – Bathtub diagram
Fig. 7.16 – Comparison of methodologies
Fig. 7.17 – Communication problems
Fig. 8.1 – Position of organization in the IT stack
Fig. 8.2 – Activities, Processes, Functions and Projects
Fig. 8.3 – Organizational subunits
Fig. 8.4 – Coordination mechanisms
Fig. 8.5 – Organizational forms
Fig. 8.6 – Functional Organization
Fig. 8.7 – Process-Oriented Organization
Fig. 8.8 – Product-oriented Organization
Fig. 8.9 – Geographical Organization
Fig. 8.10 – Mixed Organization
Fig. 8.11 – Coordination of Project by the Functional Managers
Fig. 8.12 – Coordination of Project by a Project Manager
Fig. 8.13 – Weak Matrix Organization
Fig. 8.14 – Balanced Matrix Organization
Fig. 8.15 – Strong Matrix Organization
Fig. 8.16 – Coexistence of centralized and decentralized IT
Fig. 9.1 – Position of Strategy in the IT stack
Fig. 9.2 – Strategic Alignment Model
Fig. 9.3 – Functional Integration
Fig. 9.4 – Balanced Scorecard
Fig. 9.5 – Zachmann's Framework
Fig. 9.6 - Cost Optimization
Fig. 9.7 – Gartner Group Hype Curve
Fig. 9.8 – Boston/IT model
Fig. 9.9 – Complexity
Fig 9.10 - Gartner’s Magic Quadrant
List of Tables
Table 2.1 - Storage Architecture strengths and weaknesses
Table 2.2– IEEE 802.3 standards
Table 3.1 – Categorization of Groupware
Table 3.2 - JSP and ASP
Table 3.3 – HTML and XML
Table 4.1 – Benefits of Teleworking
Table 5.1 – Cost types and cost elements
Table 5.2 –Costing vs. Budgeting
Table 5.3 – Depreciation
Table 5.4 – Payback period
Table 5.5 – Net Present Value
Table 5.6 – Decision Criteria
Table 6.1 – Improvement vs. Innovation
Table 7.1 – Life cycle modeling
Table 7.2 – Function points to Lines of code conversion
Table 7.3 – Cost drivers
Table 7.4 – The PERS Cost Driver
Table 7.5 – Comparison of programming languages generations
Table 7.6 – Cyclomatic Complexity and Risk
Table 7.7 – Benefits of CMM
Table 8.1 – Managerial Activities and Roles
Table 8.2 – Knowledge of IT Staff per profile
Table 8.3 – Skills and personality of IT staff per profile
Table 9.1 – Balanced IT scorecard
1
Introduction
“Computer Science is no more about computers than astronomy is about telescopes. “
(E. W. Dijkstra)
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