The Power of it survival Guide for the cio



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List of Illustrations



Fig. 1.1 – Domains of IT

Fig. 2.1 – Position of Infrastructure in the IT stack

Fig. 2.2 – Layers within the IT infrastructure

Fig. 2.3 – Extract of UNICODE Greek code chart

Fig. 2.4 – Components of a Von Neumann computer

Fig. 2.5 – USB connectors

Fig. 2.6 – NAS vs. SAN

Fig. 2.7 – Storage systems

Fig. 2.8 – XML as a hierarchical structure

Fig. 2.9 – The OSI model

Fig. 2.10 – OSI vs. TCP/IP

Fig. 2.11 - ADSL

Fig. 2.12 – Routing

Fig. 3.1 – Position of Information Systems in the IT stack

Fig. 3.2 – Layers of Information Systems

Fig. 3.3 – Email protocols

Fig. 3.4 – Hierarchical data structure

Fig. 3.5 – XSL transformations

Fig. 3.6 – Workflow vs. paper documents

Fig. 3.7 – Client/Server architectures

Fig. 3.8 – Three-tier model

Fig. 3.9 – Integration scenarios

Fig. 3.10 – Integration at the presentation layer

Fig. 3.11 – Integration at the database layer

Fig. 3.12 Common database

Fig. 3.13 – Integration at the business logic layer

Fig. 4.1 – Position of Human Resources in the IT stack

Fig. 4.2 – Maslow’s Hierarchy of Needs

Fig. 5.1 – Position of Financial Resources in the IT stack

Fig. 5.2 – Financial processes

Fig. 5.3 – Evolution of real costs

Fig. 5.4 – Traditional vs. Activity Based Costing

Fig. 5.5 – Functionality vs. Costs

Fig. 6.1 – Position of Processes in the IT stack

Fig. 6.2 – Process Decomposition

Fig. 6.3 – Business Process Typology

Fig. 6.4Process Quality

Fig. 6.5 - ITIL

Fig. 7.1 – Position of Projects in the IT stack

Fig. 7.2 – Waterfall Model

Fig. 7.3 – Incremental Model

Fig. 7.4 – Project estimation

Fig. 7.5 – SA/SD

Fig. 7.6 – Entity Relationship Diagram

Fig. 7.7 – Class diagram

Fig. 7.8 – Sequence diagram

Fig. 7.9 – State diagram

Fig. 7.10 – 4GL+ programming

Fig. 7.11 – Gantt chart

Fig. 7.12 – PERT/CPM

Fig. 7.13Integration of tasks

Fig. 7.14 – Cyclomatic complexity

Fig. 7.15 – Bathtub diagram

Fig. 7.16 – Comparison of methodologies

Fig. 7.17 – Communication problems

Fig. 8.1 – Position of organization in the IT stack

Fig. 8.2 – Activities, Processes, Functions and Projects

Fig. 8.3 – Organizational subunits

Fig. 8.4 – Coordination mechanisms

Fig. 8.5Organizational forms

Fig. 8.6 – Functional Organization

Fig. 8.7 – Process-Oriented Organization

Fig. 8.8 – Product-oriented Organization

Fig. 8.9 – Geographical Organization

Fig. 8.10 – Mixed Organization

Fig. 8.11 – Coordination of Project by the Functional Managers

Fig. 8.12 – Coordination of Project by a Project Manager

Fig. 8.13 – Weak Matrix Organization

Fig. 8.14 – Balanced Matrix Organization

Fig. 8.15 – Strong Matrix Organization

Fig. 8.16 – Coexistence of centralized and decentralized IT

Fig. 9.1 – Position of Strategy in the IT stack

Fig. 9.2 – Strategic Alignment Model

Fig. 9.3 – Functional Integration

Fig. 9.4 – Balanced Scorecard

Fig. 9.5 – Zachmann's Framework

Fig. 9.6 - Cost Optimization

Fig. 9.7 – Gartner Group Hype Curve

Fig. 9.8 – Boston/IT model

Fig. 9.9 – Complexity

Fig 9.10 - Gartner’s Magic Quadrant

List of Tables



Table 2.1 - Storage Architecture strengths and weaknesses

Table 2.2– IEEE 802.3 standards

Table 3.1 – Categorization of Groupware

Table 3.2 - JSP and ASP

Table 3.3 – HTML and XML

Table 4.1 – Benefits of Teleworking

Table 5.1 – Cost types and cost elements

Table 5.2 –Costing vs. Budgeting

Table 5.3 – Depreciation

Table 5.4 – Payback period

Table 5.5 – Net Present Value

Table 5.6Decision Criteria

Table 6.1 – Improvement vs. Innovation

Table 7.1 – Life cycle modeling

Table 7.2 – Function points to Lines of code conversion

Table 7.3 – Cost drivers

Table 7.4 – The PERS Cost Driver

Table 7.5 – Comparison of programming languages generations

Table 7.6 – Cyclomatic Complexity and Risk

Table 7.7 – Benefits of CMM

Table 8.1 – Managerial Activities and Roles

Table 8.2 – Knowledge of IT Staff per profile

Table 8.3 – Skills and personality of IT staff per profile

Table 9.1 – Balanced IT scorecard

1

Introduction

Computer Science is no more about computers than astronomy is about telescopes. “



(E. W. Dijkstra)


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