This step-by-step guide leads you through the process of activation and configuration of the Wildix system
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- Navigate this page:
- 3.1. Time and date settings
- 3.2. Remote Support
- 3.3. Activation
2.2. PBX domain name *.wildixin.comThe “Hosts” section contains DNS settings. Wildix provides the domain name *.wildixin.com which is available for all the PBXs. Insert the name of your PBX into the field “System name”, for example: elenatest
Public IP address PBX Serial number + wildixin.com, example: 0a1bc2345d67.wildixin.com Domain name set up in “System name” field, for example: elenatest.wildixin.com The last variant is obviously the easiest one to remember. In addition, domain name is be very useful if your PBX doesn’t have a static Public IP address. In this case you will be always able to access the PBX by its domain name, even in case the Public IP has changed.
Note: Value set up in “System name” is synced with the one set up in WMP > PBX Details > “Name”. DOCUMENTATION Network settings guide: https://manuals.wildix.com/wms-settings/#system The Blog article about wildixin.com domain: https://blog.wildix.com/en/evolution-of-remote-connection-to-the-pbx/ PART 3. Basic WMS configuration 3.1. Time and date settings 3.2. Remote Support 3.3. Activation 3.4. Storage services 3.5. System Backup and Upgrade 3.5.1. Generate a System Backup 3.5.2. Upgrade the System to the Latest Release 3.6. DHCP Server 3.7. SMTP Client 3.8. CDR 3.9. SIP-RTP 3.10. General Dialplan Settings After you have set up the network parameters in Settings > System > Network, the PBX can connect to the Internet. 3.1. Time and date settingsGo to Settings > System > NTP Server: Make sure that: The timezone is correct Time and date are synced with NTP servers 
3.2. Remote SupportGo to Settings > Tools and utilities > Remote support: “Server status” must be “started”. To enable the PBX to connect to the Wildix server (WMP), make sure that Firewalls that limit the Internet access to the PBX, allow the traffic to wmp.wildix.com and vpn2.wildix.com on the 443 TCP and 1194 UDP ports. 3.3. ActivationGo to WMS Settings > Tools and utilities > Activation and licenses: check that the PBX and the Additional services are activated (“Activation” section > “Activated”, “Additional licenses” section: “Yes” in front of each service). To refresh the licenses you enabled on WMP, click “Refresh via Internet” 
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