Go to Dialplan > General Settings. This menu allows you to set up the default parameters for calls management.
The default parameters present on this page should be changed in case the operator requires it.
Parameters:
Park call timeout: timeout in seconds
Prefix for external line: prefix to get the outside line (0 by default)
International Prefix: prefix to call abroad (00 by default)
National Prefix: prefix to call within your country (0 by default)
Note: The prefixes selected on this page are used for correct call class detection(see Documentation section for more information on call class detection).
Country Code: IMPORTANT! select your country for the correct routing of incoming and outgoing calls
Internal call default timeout: default timeout after which the call to another user is forwarded (if forwarding is enabled in user preferences) or is terminated
First digit timeout (secs): timeout after which the call is terminated in case there is no input, time countdown starts when the headset is raised
Interdigit timeout (secs): timeout in seconds after which the number is dialed automatically unless the user presses the Send call key on the phone
Set dialplan variables: this field allows you to set Custom Dialplan variables. E.g.: GDIAL_TIMEOUT=600 (global Dialplan timeout = 600 seconds)
Set quick dial patterns: set custom dial patterns. This field should be modified if the internal numeration of users is different from the pattern 1XX / 2XX
IMPORTANT: Change “Country Code” to your country’s code. Click “Save” to apply.
DOCUMENTATION
Call class detection for processing external calls: https://manuals.wildix.com/acl-and-call-classes/