144 January 1, 2020 129. Soft Skills In the modern world, many employees lack soft skills such as communication and working in teams. What are the main causes of this problem What are the effects of the lack of such skills In recent years, the lack of such soft skills as communication and working in teams has grown. This development is the result of various factors, which can have a negative impact on both employees and employers. A deficiency in soft skills is caused by various factors such as the current emphasis on computer-based work. automation, and as a consequence alack of socialisation in general. Take the impact of working electronically, for example. This can lead to a decline in the experience of dealing with colleagues face to face on a daily basis. As a result, workers are less able to communicate effectively with their fellow workers, their managers, and, if applicable, the public. From the automation perspective, many business processes such as dealing with the public have increased the distance between people generally, and have further led to decline in overall socialisation. The above factors have a direct impact both on the employees and businesses and the public. From the perspective of the employee, the effect can be both psychological and financial. A bank worker may, for instance, become dissatisfied with their work and their efficiency may decline. This, in turn, can lead to alack of promotion or bonuses, leading to further dissatisfaction. From employers perspective, such a situation is not healthy as it can affect profits and ultimately the viability of the organisation. The consequences are also felt by the general public who are then faced with a reduction in the quality of service. As we have seen, there are various reasons behind the lack of soft skills like communication and team working among modern employees, which can have a huge impact on people in the workplace, companies and the general public.
