This track involves smaller groups of attendees than the Keynote sessions, which are designed to be much more interactive between the speaker, virtual and physical attendees. To include presentations, debates and active question answer sessions, a much more interactive technological solution is required, due to the multiple communication channels. It is likely the solution utilised by the Keynote track will not suffice for the workshop sessions.
Technical Requirements
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Content streaming from Kingston Business School
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Content streaming from other global locations into Kingston Business School, for virtual attendees to deliver presentations at workshops.
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Virtual attendees ability to engage in discussions taking place in real-time, either through video or voice.
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Physical and virtual attendees able to discuss and comment.
The communication requirements are outlined in the diagram below:
Figure Workshop Communication Channel
Note: Speakers will not necessary be in physical attendance at Kingston Business School.
3.3 Real-Time Updates
This aim will be required in addition to the keynote and workshop technologies. Aimed at providing a text and image based feed of what is happening at the convention as it happens. It must be based on a technology which many users are already familiar with and are already using. It is unrealistic to expect users who are only going to be checking the updates occasionally to have to register, or learn how to use a new piece of technology which they are unfamiliar with. To be most effective the technological choice must be widely available and work on multiple platforms to cater for those following the convention using desktop and mobile devices.
Technical Requirements:
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Available on mobile and desktop.
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Be able to share text and photo updates instantly and easily.
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Must be a well know service actively used already by the majority of attendees.
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Must be able to track the updates and attendees responses.
3.4 Online Resource
This aim will help Kingston University prolong its reputation of hosting an eventful and thought provoking convention. By organising the resources effectively people will utilise the resource for years to come. There is always the possibility of taking the resource forward to include records of future conventions held at other locations around the world.
Deep consideration must be placed into the information architecture of the resource to ensure the information held is easily accessible in the future. Too many conventions simply leave all the content unorganised in a stream, which for future reference is of very little help to the user.
Technical Requirements:
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Method of organising video, image and text resources from the event.
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Locating and downloading materials must be as simple as possible.
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Must be available worldwide.
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Should have the ability to add resources from future events if required.
This technical outline indicates that using one system to virtualise the 2014 convention is a very unrealistic option. No system is available on the market to completely fill all the varying requirements of the convention; hence a collaboration of technologies will be required.
The keynote track will require a content streaming service, allowing virtual attendees to watch the event live or after the event as a recording. The workshops will require a more complex system allowing attendees virtual or physical, and speakers to all interact together having a shared experience.
Real-time text and image updates will also be required for those who cannot fully attend the convention, but want to keep a track of proceedings as they happen. Furthermore a resource of recordings from the event must also be publically available, providing access post event for future reference. This needs to be more than simply recordings of the keynote speakers, but also a record of the conversations and debates which took place not only in person but also on the digital platforms.
It is however important to ensure as few technologies are used as possible. Although multiple will be required considerable consideration needs to go into evaluating the systems to ensure attendees are not overwhelmed by the sheer number of systems which they need to use in order to participate.
4.0 Incorporating Asia
The 2014 convention is a truly global event. It is clear that Kingston will not be able to host an event to the scale of Lucknow, hence the virtual participation element of the convention is of upmost importance. Recognising that the majority of virtual attendees will be attending from Asia offers a unique challenge in terms of IT. The convention needs to be cutting edge and use the standard technologies which attendees from Europe, USA and other developed nations will expect, however must also be available in developing countries.
Developing countries are an interesting proposition. Although landline infrastructure is extremely minimal when it comes to mobile infrastructure the developing world simply leapfrogged the developed world and raced full speed ahead (Yin Yang India, 2011). To further strengthen the case for mobile, Eric Schmidt, Executive Chairman at Google wrote in the Economic Times: “We expect a billion people in Asia will have inexpensive, browser-based touchscreen phones over the next few years” (2011).
Although Asia is behind when it comes to wired internet, by the time the 2014 convention comes around, Asia will be comfortable using mobile internet on touch screen devices. This therefore is of key importance when considering the technologies which are being recommended, ensuring that they offer a high grade, easy to use and well optimised mobile service.
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