ORDERING INFORMATION:
Customers should direct orders for PURCHASE of library materials, to:
Name: Rhonda Rhea
Title: Customer Care Associate
Street Address: 500 Arch Street, Williamsport, PA 17701
E-mail Address: Rhonda.Rhea@brodart.com
Phone Number(s): (570) 326-2461 ext. 6542
Cell Number (for State Purchasing use only): N/A
Toll Free Number: (800) 233-8467 ext. 6542
Fax Number: (570) 326-1479
After hours Emergency Number: N/A
QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:
Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Rhonda Rhea
Title: Customer Care Associate
Street Address or P.O. Box: 500 Arch Street
City, State, Zip: Williamsport, PA 17701
Phone Number: (570) 326-2461 ext. 6542
Toll Free Number: (800) 233-8467 ext. 6542
Ordering Fax Number: (570) 326-1479
Internet Address: www.bibz.com or www.1stpick.com via email: bookord@brodart.com
Federal ID Number: 23-2248758
Remit Address: P O Box 3488
City, State, Zip: Williamsport, PA 17701
PRIMARY BUSINESS:
Library Materials Vendor/Jobber
QUANTITY DISCOUNTS:
$ 10,000 -$ 20,000 0
$ 21,000 -$ 50,000 0
$ 51,000 -$100,000 0
$ 101,000 - + 0
Detail any other circumstances that can affect discounts:
Hardcover and paperback titles on which Brodart receives minimal or no discount
And/or the publisher requires prepayment may be discounted at the non-trade discount
(12%) plus a service charge of $3.95.
SERVICE CHARGES:
Identify all service charges excluding transportation, and applicable fees:
Hardcover and paperback titles on which Brodart receives minimal or no discount
And/or the publisher requires prepayment may be discounted at the non-trade discount
(12%) plus a service charge of $3.95.
RETURN POLICY:
State your policy on returning merchandise.
Any book received damaged, defective or not as ordered will be replaced or a credit
will be issued. All contractor errors will be handled in this manner. Requests to return
books for any other reason will be handled on an individual basis.
REFUND POLICY:
State your policy on refunds and/or credit memoranda.
The library will receive a credit in the form of a credit memo. The credit memo will
include the titles affected, the action taken and the amount of the credit.
ORDERING INSTRUCTIONS
COMPANY: Capstone Press
Federal Identification Number: 41-1683850
ORDERING INFORMATION:
Customers should direct orders for PURCHASE of library materials, to:
Name: Michelle Nixt
Title: Customer Service Supervisor
Street Address or P.O. Box: 151 Good Counsel Drive, PO Box 669
City, State, Zip: Mankato, MN 56002-0669
Phone Number: (800) 747-4992
Toll Free Number: (800) 747-4992
Ordering Fax Number: (888) 262-0705
Internet Address: www.capstonepress.com
Federal ID Number: 41-1683850
Remit Address: NW7559, PO Box 1450
City, State, Zip: Minneapolis, MN 55485-7559
QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:
Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Erin M. Scandrett
Title: Bids & Contracts Administrator
Street Address: 151 Good Counsel Drive, Mankato, MN 56001
E-mail Address: e.scandrett@capstonepress.com
Phone Number(s): (507) 385-8486 or (800) 747-4992
Cell Number (for State Purchasing use only): N/A
Toll Free Number: (800) 747-4992
Fax Number: (888) 262-0705
After hours Emergency Number: N/A
PRIMARY BUSINESS:
Publisher/Producer
QUANTITY DISCOUNTS:
$ 10,000 -$ 20,000 N/A
$ 21,000 -$ 50,000 N/A
$ 51,000 -$100,000 N/A
$ 101,000 - + N/A
Detail any other circumstances that can affect discounts:
Larger discounts are available on qualifying opening day collection orders.
SERVICE CHARGES:
Identify all service charges excluding transportation, and applicable fees:
Attached or unattached library processing is $12.00 per order or FREE on orders
over $350.
RETURN POLICY:
State your policy on returning merchandise.
Your satisfaction is our most important priority. If for any reason you are not completely satisfied
with your order, simply call our customer service department toll-free. We will be happy to
replace items, credit your account, or issue a full refund. No questions asked.
REFUND POLICY:
State your policy on refunds and/or credit memoranda.
Your satisfaction is our most important priority. If for any reason you are not completely satisfied
with your order, simply call our customer service department toll-free. We will be happy to
replace items, credit your account, or issue a full refund. No questions asked.
ORDERING INSTRUCTIONS
COMPANY: Central Programs Inc. d/b/a Gumdrop Books (A)
Federal Identification Number: 43-1057878
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