Amendment no. 20 Contract Extension



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ORDERING INFORMATION:


Customers should direct orders for PURCHASE of library materials, to:
Name: Rhonda Rhea

Title: Customer Care Associate

Street Address: 500 Arch Street, Williamsport, PA 17701

E-mail Address: Rhonda.Rhea@brodart.com

Phone Number(s): (570) 326-2461 ext. 6542

Cell Number (for State Purchasing use only): N/A

Toll Free Number: (800) 233-8467 ext. 6542

Fax Number: (570) 326-1479

After hours Emergency Number: N/A

      QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:


Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Rhonda Rhea

Title: Customer Care Associate

Street Address or P.O. Box: 500 Arch Street

City, State, Zip: Williamsport, PA 17701

Phone Number: (570) 326-2461 ext. 6542

Toll Free Number: (800) 233-8467 ext. 6542

Ordering Fax Number: (570) 326-1479

Internet Address: www.bibz.com or www.1stpick.com via email: bookord@brodart.com

Federal ID Number: 23-2248758

Remit Address: P O Box 3488

City, State, Zip: Williamsport, PA 17701

PRIMARY BUSINESS:

Library Materials Vendor/Jobber


QUANTITY DISCOUNTS:
$ 10,000 -$ 20,000 0

$ 21,000 -$ 50,000 0

$ 51,000 -$100,000 0

$ 101,000 - + 0


Detail any other circumstances that can affect discounts:

Hardcover and paperback titles on which Brodart receives minimal or no discount

And/or the publisher requires prepayment may be discounted at the non-trade discount

(12%) plus a service charge of $3.95.



SERVICE CHARGES:

Identify all service charges excluding transportation, and applicable fees:

Hardcover and paperback titles on which Brodart receives minimal or no discount

And/or the publisher requires prepayment may be discounted at the non-trade discount

(12%) plus a service charge of $3.95.

RETURN POLICY:

State your policy on returning merchandise.

Any book received damaged, defective or not as ordered will be replaced or a credit

will be issued. All contractor errors will be handled in this manner. Requests to return

books for any other reason will be handled on an individual basis.
REFUND POLICY:

State your policy on refunds and/or credit memoranda.

The library will receive a credit in the form of a credit memo. The credit memo will

include the titles affected, the action taken and the amount of the credit.




ORDERING INSTRUCTIONS
COMPANY: Capstone Press
Federal Identification Number: 41-1683850

      ORDERING INFORMATION:


Customers should direct orders for PURCHASE of library materials, to:

Name: Michelle Nixt

Title: Customer Service Supervisor

Street Address or P.O. Box: 151 Good Counsel Drive, PO Box 669

City, State, Zip: Mankato, MN 56002-0669

Phone Number: (800) 747-4992

Toll Free Number: (800) 747-4992

Ordering Fax Number: (888) 262-0705

Internet Address: www.capstonepress.com

Federal ID Number: 41-1683850

Remit Address: NW7559, PO Box 1450

City, State, Zip: Minneapolis, MN 55485-7559



      QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:


Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Erin M. Scandrett

Title: Bids & Contracts Administrator

Street Address: 151 Good Counsel Drive, Mankato, MN 56001

E-mail Address: e.scandrett@capstonepress.com

Phone Number(s): (507) 385-8486 or (800) 747-4992

Cell Number (for State Purchasing use only): N/A

Toll Free Number: (800) 747-4992

Fax Number: (888) 262-0705

After hours Emergency Number: N/A

PRIMARY BUSINESS:

Publisher/Producer


QUANTITY DISCOUNTS:
$ 10,000 -$ 20,000 N/A

$ 21,000 -$ 50,000 N/A

$ 51,000 -$100,000 N/A

$ 101,000 - + N/A


Detail any other circumstances that can affect discounts:

Larger discounts are available on qualifying opening day collection orders.


SERVICE CHARGES:

Identify all service charges excluding transportation, and applicable fees:

Attached or unattached library processing is $12.00 per order or FREE on orders

over $350.


RETURN POLICY:

State your policy on returning merchandise.

Your satisfaction is our most important priority. If for any reason you are not completely satisfied

with your order, simply call our customer service department toll-free. We will be happy to

replace items, credit your account, or issue a full refund. No questions asked.
REFUND POLICY:

State your policy on refunds and/or credit memoranda.

Your satisfaction is our most important priority. If for any reason you are not completely satisfied

with your order, simply call our customer service department toll-free. We will be happy to

replace items, credit your account, or issue a full refund. No questions asked.
ORDERING INSTRUCTIONS
COMPANY: Central Programs Inc. d/b/a Gumdrop Books (A)
Federal Identification Number: 43-1057878



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