QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:
Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Alisha Herrington
Title: Customer Service
Street Address or P.O. Box: PO Box 3889
City, State, Zip: Sarasota, FL 34243
Phone Number: 941-739-2219
Toll Free Number: 800-746-3275
Ordering Fax Number: 941-739-2296
Internet Address: www.pineapplepress.com
Federal ID Number:59-222-1080
Remit Address: PO Box 3889
City, State, Zip: Sarasota, FL 34243
PRIMARY BUSINESS:
Publisher/Producer
QUANTITY DISCOUNTS:
List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:
$ 10,000 -$ 20,000 20%
$ 21,000 -$ 50,000 20%
$ 51,000 -$100,000 20%
$ 101,000 - + 20%
Detail any other circumstances that can affect discounts:
Volume
SERVICE CHARGES:
None
RETURN POLICY:
100% on restockable books within 12 months of purchase
REFUND POLICY:
Credit memos issued upon receipt of restockable returns.
ORDERING INSTRUCTIONS
COMPANY: ProQuest-CSA LLC (Formerly:ProQuest Information and Learning).
Federal Identification Number: 36-3580102
ORDERING INFORMATION:
Customers should direct orders for PURCHASE of library materials, to:
Name: Nancy Gerrard
Title: Contract Specialist
Street Address: 789 E. Eisenhower Parkway, P.O. Box 1346, Ann Arbor MI 48106-1346
E-mail Address: nancy.gerrard@il.proquest.com
Phone Number(s): (800) 521-0600 ext.2716
Cell Number (for State Purchasing use only): Not available
Toll Free Number: (800) 521-0600 ext.2716
Fax Number: (888) 241-5612
After hours Emergency Number: Not available
QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:
Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: Nancy Gerrard (Contract Issues) Antasia Savka-Klovski (Product Info)
Title: N/A
Street Address or P.O. Box: 789 E. Eisenhower Parkway, P.O. Box 1346
City, State, Zip: Ann Arbor MI 48106-1346
Phone Number: 800-521-0600 ext. 7021
Toll Free Number: 800-521-0600 ext.7021
Ordering Fax Number: 888-241-5612
Internet Address: govt_cs@il.proquest.com
Federal ID Number: 36-3580102
Remit Address: 6216 Paysphere Circle
City, State, Zip: Chicago, IL 60674
PRIMARY BUSINESS:
Publisher/Producer
QUANTITY DISCOUNTS:
List additional discounts applicable to any single delivery to one destination for any combination of awarded contract commodities totaling the following quantities:
$ 10,000 -$ 20,000 various
$ 21,000 -$ 50,000 various
$ 51,000 -$100,000 various
$ 101,000 - + various
Detail any other circumstances that can affect discounts:
Please call your UMI sales rep for current promotion details.
SERVICE CHARGES:
Identify all service charges excluding transportation, and applicable fees:
shipping, handling, and appropriate taxes
RETURN POLICY:
State your policy on returning merchandise.
20% restocking fee
REFUND POLICY:
"The microform products you order are custom-produced and can be returned only if:
We make an error: Please inform Serials Customer Service as quickly as possible. We will be glad to provide a replacement at no charge. We request that you make a claim for full credit within six months. Call us at 800.521.0600 ext 2873 for assistance.
Your make an error or fail to specify a desired format, polarity, or film type: We will usually authorize product exchange of unused and undamaged goods. Because your order is custom produced, you will be assessed a service charge on the returned product which may not exceed 20% of the original order. We strongly recommend that you report your error within three months of receipt of your order.
In either case, inform your Serials Customer Service representative of the error and request permission to return the product. Please do not return any materials until you speak with a representative and receive return instructions. "
ORDERING INSTRUCTIONS
COMPANY: Pyramid Books
Federal Identification Number: 65-0754462
ORDERING INFORMATION:
Customers should direct orders for PURCHASE of library materials, to:
Name: James Watson
Title: Director
Street Address or P.O. Box:
City, State, Zip: Boynton Beach, Fl. 33435
Phone Number: 561-731-4422
Toll Free Number:
Ordering Fax Number: 561-731-0202
Internet Address: www.pyramidbooks.net
Federal ID Number: 65-0754462
Remit Address: 544-2 Gateway Blvd.
QUESTIONS, PRODUCT INFORMATION & CONTRACT ISSUES:
Primary contact person responsible for answering contract related questions and administering contract issues is:
Name: James Watson
Title: Director
Street Address or P.O. Box:
City, State, Zip: Boynton Beach, Fl. 33435
Phone Number: 561-731-4422
Toll Free Number:
Ordering Fax Number: 561-731-0202
Internet Address: www.pyramidbooks.net
Federal ID Number: 65-0754462
Remit Address: 544-2 Gateway Blvd.
City, State, Zip: Boynton Beach, Fl. 33435
NOTE:
Duplicate form as necessary if you have multiple ordering locations. If this is the case, specify what region in Florida that location will service.
PRIMARY BUSINESS:
Library Materials Vendor/Jobber
QUANTITY DISCOUNTS:
$ 10,000 -$ 20,000 20%
$ 21,000 -$ 50,000 20%
$ 51,000 -$100,000 25%
$ 101,000 - + 25%
Detail any circumstances that can affect discounts in the space provided:
Multiple Single copies
SERVICE CHARGES:
N/A
RETURN POLICY:
15% restocking fee
REFUND POLICY:
Complete refund or credit under thirty days with invoice.
ORDERING INSTRUCTIONS
COMPANY: Quality Books Inc. (A)
Federal Identification Number: 3XXXXX (Please Contact Vendor)
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