Answer Phone Calls, Take and Leave Messages Vocabulary



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Answer Phone Calls, Take and Leave Messages Vocabulary


  1. call back

to return someone’s telephone call

Ex. He will call you back.


Ex. Will you tell her to call me back, please?


  1. call

to dial a telephone number in order to speak with someone
Ex. I need to call her.
Ex. Take a message when he calls.
Ex. Your mother called while you were out.
Ex. He is calling his father.


  1. get in touch with

to contact
Ex. I will have him get in touch with you.
Ex. I have tried to get in touch with her, but she is never home.


  1. hello

a common greeting used when answering the telephone
Ex. Hello, how are you?


  1. may

a polite way to make a request such as asking to speak with someone on the telephone

Ex. May I speak with Tracy, please?



  1. reach


to contact or get in touch with
Ex. Is there a number where she can reach you?
Ex. I can be reached at 459-7687.


  1. return a call

to call someone back
Ex. Mr. Smith will return your call.
Ex. I need to return his call.


  1. sorry

a way to apologize or express regret

Ex. I’m sorry. Mr. Jones isn’t here.




  1. speak

another word for “talk”

Ex. May I speak with Edward, please?




  1. take a message

to write down someone’s name, telephone number, and brief instructions
Ex. Edward is not here. May I take a message please?



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