Define the concept ‘’Up ward communication ‘’ Explain the types, potential benefits and potential problems of up ward communication in an organization.
ANSWERS.
Up ward communication, is the process of information flowing from the lower levers of a hierarchy to the upper level. This type of communication is becoming more popular in organizations as traditional forms of communication are becoming less popular. The more traditional organization types such as a hierarchy, places people into separate ranks. This type of communication helps employees to express their ideas, and feelings. For the top managements, Up- ward communication is an important source of information for business decisions
There are several types of up ward communication, so the following are the potential types of up- ward communication us follows;
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