Bell Atlantic’s technician,, was here on behalf of your local service provider

 AT&T Communications of MD

 MCI Metro of MD

 Sprint Telecommunications of MD

 US Network of MD

 Other: _______________________________

 All work is not yet complete:

 We need access to your property to complete repair/
installation work. Please call your local service provider and reschedule an appointment.

 We have checked your service to the entry of your home/business and cannot find any fault or trouble. Please check your phones, wire and equipment for proper operation. (see reverse side of card for instructions)

 We were able to determine that the trouble is the wire or equipment which belongs to you. We apologize we cannot make these repairs. Please check your wiring and equipment (see reverse side) or call your local service provider for additional instructions.

 To provide you with service we needed to place a temporary line on the ground. Permanent repairs will be completed in the near future and access to the home/business will not be necessary.

 We were unable to complete your repair/order today due to lack of facilities or equipment. Every effort will be made to resolve this problem as soon as possible. In the event you have questions or need assistance, please call your local service provider.

 Remarks:_______________________________________

inside your home/business. You may make repairs yourself or

have someone else make the repairs.
Your local service provider is responsible for arranging repair of the outside wiring and has contracted with Bell Atlantic to make some or all of these repairs.

Diagnosing a Problem
Check all of your telephones and equipment to see if they work.

If any telephone works, the trouble is more than likely the inside wire, jack, or in your other telephone/s.

into the Network Interface Device (NID). Some businesses and

residence customers have a box installed just inside or outside the

place where the telephone wires come into their homes or offices.

Inside that box is the NID, which looks like a telephone jack.
The NID separates the telephone company's wiring from yours. By plugging a working telephone into the NID, you can find out

where the trouble is.

the jacks or in your other telephones or equipment. If the telephone doesn't work, your local service provider is responsible for the problem. In this case, your local service provider should be contacted.

assistance.