Benefit Contact Information



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Benefit Contact Information
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DELTA- Employee Service Connection
1-800 MY DELTA (1-800-693-3582)
404-677-8000 for Bahamas and Bermuda
email: ESC.Delta@delta.com (for non-urgent inquiries or issues)

DELTA - Employee Self Service

Same phn as ESC

Email: deltaselfservice@acs-inc.com


Medical
UnitedHealthcare
www.myuhc.com
877-683-8555

If you are not currently enrolled, enter the following to log on to the site: User Name: delta Password: delta

DALRC Medical Plan for Delta Retirees

Contact Marsh
www.ebview.com/dalrc

DALRC Retiree Service Center


P.O. Box 14464
Des Moines, Iowa 50306-3464
Monday through Friday, 7:30 a.m. to 8:00 p.m. Central time at 1-800-923-4461

Long Term Care
Aetna__www.aetna.com/group/delta/_800-225-7512_Dental_MetLife'>Aetna
www.aetna.com/group/delta/
800-225-7512
Dental MetLife
www.metlife.com/dental
877-683-8555

Dental

CIGNA
www.cigna.com
800-367-1037

Vision
Davis Vision
www.davisvision.com
800-947-9955

Life Insurance
(Basic, Optional and Dependent Life Insurance)
Aetna
www.aetna.com/group/delta/
888-844-1819

(Basic $10,000 for retirees contact ESC also)

Accident Insurance The Hartford Insurance Company
800-850-9146

Short-Term Disability and Long-Term Disability for pilots

Pilots Disability & Survivor Trust

ESC 800-MyDelta

And

Karen L. Browne-Fleck, CEBS, PHR



Senior Benefits Specialist

Delta Master Executive Council

100 Hartsfield Centre Parkway, Suite 200

Atlanta, GA 30354

(404) 763-4932

(404) 763-5189 Fax

Email: Karen.Browne@alpa.org
Contact Harvey Watt
800-241-6103 (outside of Atlanta) or 404-767-7501
Short-Term Disability and Long-Term Disability for all employees except pilots

Aetna
888-844-1819
Reporting an absence of more than 7 days due to illness or injury
Aetna
800-278-2386

COBRA

Ceridian Benefit Services
www.ceridianbenefits.com
800-877-7994

Employee Assistance Program (EAP)
United Behavioral Health
800-533-6939

Flexible Spending Accounts

UnitedHealthcare Member Services
www.myuhc.com
877-683-8555

Healthcare Flexible Spending Account medical and dental covered expenses

IRS Publication 502
www.irs.gov/pub/irs-pdf/p502.pdf
Dependent Day Care Flexible Spending Account child and day care covered expenses

IRS Publication 503
www.irs.gov/pub/irs-pdf/p503.pdf
For information about:

COBRA and other laws affecting health plans
Assistance with ERISA
HIPAA

Employee Benefits Security Administration (EBSA)
www.dol.gov/ebsa
For information about:

Taxes
Tax Forms and Publications
Compliance & Enforcement
Contacting your local IRS office


Internal Revenue Services (IRS)
www.irs.gov
800-TAX-FORM (800-829-3676)
To get information on Medicare:

Premiums
Coinsurance


Drug discount cards
Prescription price comparisons
Nursing homes in your area
Plan options
Finding a doctor
Suppliers of medical equipment

Medicare
www.medicare.gov
800-MEDICARE
To:

Apply for Social Security Retirement, Spouse's, or Disability Benefits online Apply for a new Social Security Card due to a name change
Apply for a Social Security Card for your new child
Change your address if you've moved and you're receiving Social Security benefits
Apply for Social Security Disability Insurance (SSDI) online


Social Security Administration
Visit the SSA online for information and most transactions or, if you prefer, call toll-free: 800-772-1213
www.ssa.gov
Healthcare & Disability for Bermuda

Argus
441-295-2021
The Argus Building
12 Wesley St., P.O. Box HM 1064
Hamilton HM EX, Bermuda

Healthcare & Disability for Bahamas

Bahama Health
242-322-1031
Bahama Health Claims Dept.
P.O. Box SS-19079
Nassau, Bahamas

For claims within the U.S.
Canadian Medical Network
PMB 315
266 Elmwood Ave.
Buffalo, NY 14222

Medical (Puerto Rico)

Humana Puerto Rico
www.pr.humana.com
787-282-7900, ext.5000

Medical (Hawaii)

Health Plan Hawaii
www.hmsa.com
Current Members: 808-948-6372
Prospective Members: 808-948-6111

Medical, Dental, and Disability Coverage for Canada

Sun Life Assurance Company of Canada
800-361-6212
(Monday - Friday 7 a.m. to 8 p.m. Eastern Time)

Health Claims Office


P.O. Box 3417, Stn D
Ottawa, ON K1P 1G1
Pilot claim distributions

BSI Bankruptcy Services Inc. 866-686-8702

Bob Saranceni 646-282-2543 

Vince Canizio

Fidelity Investments

Pilot ONLY number



800-642-4564
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