Curriculum vitae b. Ravindra Ph: +919591812624 Profile

Accomplished IT professional with demonstrated success implementing strategic IT initiatives that improve business functionality with positive impacts on the bottom line. Technology savvy self-starter, adept at moving into new environments and extrapolate from existing experience to quickly adapt to new technologies fluently. Possess good communication and collaboration skills to lead and work in concert with diverse groups effectively.

12 years of experience in technical support and System Administration

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  Administration of Windows Server 2003, 2008 and 2012
  
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  Administration of Microsoft Exchange server
  

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  Installation and configuration of RHEL, CentOS, HP-UX.
  
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  Maintenance of Websphere server, Oracle DB server and monitoring tool negios.
  

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  Installation and maintenance of Oracle and MSSQL Databases.
  
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  Writing simple SQL queries
  
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  Creating Database, Creating Table spaces, Users, Profiles.
  
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  Monitoring sessions, processor and memory usage on the server.
  
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  Performing Online, Hourly and Daily backups using RMAN and Exp/Imp commands.
  
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  Allocating system storage and planning future storage requirements for the database.
  

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  Planning and implementation of Standalone Websphere application server on windows and Linux.
  
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  Creating profiles for development and testing Java applications.
  
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  JDBC and Data source Configuration.
  

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  Knowledge on VMware products like Vsphere, Vcentre and ESX&ESXi servers
  
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  Creation of VM’s, adminstration and troubleshooting.
  
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  Creation and maintenance of VDI through nx server and RDP
  

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  Practical expertise with Sonicwall Tz210, FORTIGATE 60 and Fortigate 110C Firewall maintenance (creating new policy & Review the existing policy, exposing system to internet, checking logs). Monitoring through PRTG
  
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  Working knowledge on HP Procurve L2 and L3 layer switches
  
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  Maintenance of Cisco wireless router.
  

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  Practical expertise on Symantec Backup Exec 11. Installation, pushing client agent from Server, creating and scheduling backup job, creating free media and pushing backup to tape drive and monitoring scheduled job.
  

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  Maintenance and troubleshooting of IBM x226, x3650 and HP proliant 180 DL, 380 DL server.
  
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  Maintenance of IBM System Storage DS3400 SAN system.
  
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  Maintenanceof IBM System Storage TS2900 Tape Autoloader
  

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  Version control software’s : CVS & SVN
  
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  Application server software’s : JBOSS and Websphere
  
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  Bug tracking tools : Bugzilla and Mantis
  
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  Web servers : IIS and Apache
  
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  Bulletin Board software: PHPBB2 and SharePoint Services.
  

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  Mysql, MSSQL, C, C++, SQL, VB script and Websphere MQ server.
  

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  Microsoft Certification on Implementing and Managing Microsoft Exchange Server 2003
  
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  Oracle Certification on Database Fundamentals
  
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  IBM Certification on WebSphere Application Server V7.0 Network Deployment Administration.
  

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  Successfully attended and completed WAS administration training at IBM innovation Centre Bangalore. (2010)
  
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  Successfully attended and completed Oracle DBA Course at QSoft Bangalore. (2009)
  
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  Successfully attended and completed Internal Auditor’s training on ISO 9001:2000 at Idealinvent Bangalore (2008)
  
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  Successfully attended and completed MCSE 2000 Course at IIHT Bangalore (2002)
  
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  Successfully attended and completed Computer Hardware & Networking Course at Wave~Tech.(1998)
  

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  Working at Gigahertz Bangalore as Manager Technical Support from February 2011 to till Date.
  
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  Worked at IDEALINVENT Bangalore as Asst. Manager of System Administration. From January 2006 to February 2011
  
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  Worked at LOGICA Bangalore as Support Engineer. From May 2005 to January 2006.
  
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  Worked at Gigahertz Computing. Bangalore as Technical Support Executive. From January 2003 to April 2005
  
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  Worked with RAMs Systems. Bangalore as Chip-Level Service Engineer. From January 2000 to November 2002.
  

Implementing new technologies to improve effectiveness and efficiency of operations and enhance client satisfaction. Responsible for Server installation, Work with software and highly available production server environments. Deploy and maintain application services. Perform scheduled maintenance (i.e. application and server hotfixes). Respond to server/service emergency situations. Determining MIS needs and communicating them to management; Accurate and timely MIS reports.

Held multifaceted responsibilities to configure install and administer IT infrastructure that supports staff of 300 personnel. Establish new IT policies, procedures and BCP/DR plans. Fulfil administrative responsibilities including the addition and changes to user policy,group policy, authentication, desktop and email accounts. Installed and configure servers including RAID1 and 5 arrays in addition to facilitating backup and restoration using NT utility and Symantec Backup Exec, Configured and monitored status of XEROX printer in addition to upgrading printer firmware and handling installing of other peripherals. Actively provided server, desktop and firewall configuration. Telephonic and online support for onsite users and clients. Carried out full installation of Fortigate firewall, Cisco wireless routers, VPN clients, VPN tunnel, Procurve switches and new workspaces. Publish and practicing of business continuity plan to ensure uninterrupted HW, SW and Networking Environment to the entire organization. Ensure adequate helpdesk services for IT and network related issues which meet IT SLA's. Determining MIS needs and communicating them to management; Accurate and timely MIS reports. Interacting with other functional areas to meet their deliverables.

Responsibility is to providing support for quality control team who were testing telecommunication products on HP-UX servers. As per the requirement HP-UX server will be built and configured.

Responsibility is to provide support for clients. Troubleshooting Windows 95, 98, XP, Windows NT server, Windows 2000 server. Crimping and wiring of LAN infrastructure. Installation of network equipments like hub and switches.Configuring PDC, BDC, DHCP, DNS and Print servers.

Chip level Servicing of Intel chipset motherboard, Epson Printers and peripherals.

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  Diploma in Computer Science &Engg (DCSE) under the Technical Board of Education. Karnataka.
  

Date of Birth : 8^thApril1979

Sex : Male

Passport Number : G6477930

Permanent Address : # 72, 16th Main, ShivappaNayak Road, Weaver’s