Design Document and Feedback acquisition Tools- changes Course Development Structure



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Design Document and Feedback acquisition Tools- Changes

  1. Course Development Structure


During the implementation of the course materials, the following design is to be followed.

Course Logo




Time

COURSE – CODE

COURSE-NAME

4hrs




Course Overview







Course purpose statement







Course image







Course learning objectives




Announcement




Learning Outcome: Name of section







Indicative Content 1: Name of the indicative content – E-BOOK










Topic



















  • Images content










  • Video for technical courses







  • Assessment activity at the end of each Indicative Content





Note:

  • Learning Outcome (Name of a section)

  • Indicative Content (Interactive Book)

  • Under each Indicative content, we will have content organized into the following types of activities:

  • At the end of every Indicative Content, an assessment is needed to check for understanding.

  • Give guidance to learners on how to navigate that type of activity.

  • Accordion: Words or ordered titles with explanation (listed content with no images) and definition

  • Slide: Content with images, content with different topics listed (10 max)

  • Image Hotspot: Image with labeling, list of images combined.

  • Interactive Video: where it is provided.

  • Plain Moodle Text: Content with a title but no subtitles

  • Images Slide: Images items with their names (with no description)

  • Table: No formatted tables

  • Cards: Image with description

  1. Adapting course structure to the new curriculum




#

OLD CURRICULUM CONTENT STRUCTURE



NEW CURRICULUM STRUCTURE

1

Course code:




New Course code:

FBOFB301




Module Name




New Module Name

SERVING FOOD AND BEVERAGES




Course Purpose Statement




New Course Purpose Statement

This module is intended for trainee at level 3 in TVET; certificate III, where trainee acquires skills, knowledge and attitudes to perform food and beverage service in hospitality industry. By the end of this modules trainees will be able to receive and welcome guest, take food and beverage orders, serve food and beverage, clear guest table, present the guest check with minimum supervision.




Course Learning objectives:




New Course Learning objectives:

At the end of the module the learner will be able to:
1. Receive and welcome guests
2. Take food and beverage orders 3. Serve beverages
4. Serve food
5. Clear guest table and present the bill

(Write Below the headers as found the course or existing content)



(Fill below the new headers as indicated in the new curriculum)

Learning Unit 1 (Name):




Learning Outcome 1

Receive and welcome guests




Learning Outcome 1




Indicative Content 1

topics

Receive and welcome guests







Topic 1




Greeting and welcoming guests




Topic 1.Greeting and welcoming guests










Topic 2










Topic 2. Ascertaining reservation status










Topic 3










Topic 3. Seating the guest at the Table










Topic 4










Topic 4







Learning Outcome 2







Indicative Content 2










Topic 1










Topic 1










Topic 2










Topic 2










Topic 3










Topic 3










Topic 4










Topic 4







Learning Outcome 3







Indicative Content 3










Topic 1










Topic 1










Topic 2










Topic 2










Topic 3










Topic 3










Topic 4










Topic 4




Learning Unit 2 (Name):




Learning Outcome 2







Learning Outcome 1







Indicative Content 1










Topic 1










Topic 1










Topic 2










Topic 2










Topic 3










Topic 3










Topic 4










Topic 4







Learning Outcome 2







Indicative Content 2










Topic 1










Topic 1










Topic 2










Topic 2










Topic 3










Topic 3










Topic 4










Topic 4







Learning Outcome 3







Indicative Content 3










Topic 1










Topic 1










Topic 2










Topic 2










Topic 3










Topic 3





























  1. Form for Generating the Assessment


Module Name with code: FBOFS BU301 SERVING FOOD AND BEVERAGES.470
Link to the Module in Moodle: https://www.elearning.rtb.gov.rw/course/view.php?id=489
Developer contact information:



Name of Trainer:
1.DUFITIMANA NAYITURIKI Pacifique
Institution:

  1. RWABUYE TSS

Learning Outcome

Indicative Content

Topic

Assessment at the end of Indicative Content

L.O 1: Receive and welcome guests

1.1: Greeting and welcoming guests

  • Topic 1Tips for greeting guest

Question 1. As a food and beverages operation learner select the statement which is not include in guests greeting guide lines:

  1. Greet customers immediately with a smile using

  2. Phrases such as Good Morning or Good Evening Sir/Madam or Mr. / Mss. If you don’t know their name.

  3. Pushing back the chairs

  4. Enquire as to whether a reservation has been made and how many people are at the party

Answer: C) Pushing back the chairs
Question 2. Answering the questions by using true or false for the flowing guests sitting techniques statement are:

  1. In a courteous manner Pulling out the chairs so that there would be enough space for the quest to enter

  2. Seating customers: ladies first, descending in age unless the host is a lady.

  3. serving and clearing: always say ‘Excuse me’ before serving or clearing and ‘Thank you ‘after you have finished with each cus

  4. Offering accompaniments.

  5. Pushing back the chairs.

Answer:

  1. true

  2. true

  3. false

  4. false

  5. true




  • Topic 2 .Tips of self-introduction.

  • Topic 3 Guidelines for welcoming guests

1.2: Ascertaining reservation status.

  • Topic 1.Definitions of reservation related terms




  • Topic 3. Confirming reservation details

  • Topic 4. Preparing reservation cards

1.3: Seating the guest at the Table.

  • Topic 1. Procedure of Seating guest on the table.





  • Topic 2.Responding guest needs

  • Topic 3. Settling guest on the table


  1. Missing Notes


L.O 1 Name:
Indicative content 1.1 Name

  • Topic 4: ………………………………………….

  • Topic 6: …………………………………………...

Note: This can be followed by the Content Notes to support the Developer comparing the two files (Old and New notes references).

  1. Missing multimedia resources


Learning Outcome

Indicative Content

Topic

Title of the content in Moodle

Name of the image/video as saved on your PC

Comments

LO1: Name

IC1.1 Name

Topic 1: Name



This Module is not yet prepared in Moodle platform

Name of the image

Link1 represents the photo which will be at the beginning of (Google link is acceptable)

Topic 2: Name










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