Poisons Information Line
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13 11 26
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For emergency situations involving drugs, medicines or poisons.
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YSAS (Youth Support and Advocacy Service)
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Level 1, 131 Johnston Street
Fitzroy (Head Office)
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9415 8881 or 1800 014 446
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admin@ysas.org.au This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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www.ysas.org.au
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This 24-hour telephone service provides information and referral to YSAS services and to youth-specific alcohol and drug services throughout Victoria. Assessment referral service; Counselling; Drug service; Rehabilitation – residential; Specialist youth service; Withdrawal – home-based; Withdrawal – residential
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Head Office: Mon-Fri 9am-5pm; Outreach teams: flexible hours according to the needs of the locations, including after hours and weekend work; YSASLine operates 7 days 24-hours
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EDAS – Eastern Drug and Alcohol Service
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46 Warrandyte Rd Ringwood
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9871 1800 or
1300 650 705
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www.edas.org.au/ringwood
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EDAS provides free and confidential drug and alcohol counselling, support and education in Melbourne's eastern metropolitan region. People with co-occurring substance use and mental health issues are welcome at any of our services. EDAS also provides an ABI service for people with alcohol and other drug related acquired brain injuries. First Response is a 2 hour information and discussion forum to assist families recognising an emerging issue of substance use in their family. The program is a good option for families who may not be ready for therapy and who want up to date information.
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Monday to Friday 9am to 5pm
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Anglicare – Yarra Ranges – AGEnDAS
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47 Castella St Lilydale
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9735 4188
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www.anglicare.vic.org.au
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Program for young people and their families with difficulties with alcohol and other drugs.
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Monday to Friday 9am to 5pm
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Monash Medical Centre – Monash Drug Information Service
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246 Clayton Road, Clayton
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9594 2361
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Monday to Friday 9am to 5pm
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Arbias Specialist ABI Services - Victoria
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27 Hope Street, Brunswick
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8388 1222
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enquiriesvic@arbias.com.au
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http://www.arbias.org.au/
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Assisting people with an acquired brain injury due to alcohol or drug misuse
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Monday to Friday 9am to 5pm
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Direct Line
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1800 888 236
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https://www.counsellingonline.org.au/
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A 24-hour drug and alcohol phone line offering counselling and referral services
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Turning Point Alcohol and Drug Centre
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54 - 62 Gertrude Street, Fitzroy
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8413 8413
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Info_Group@turningpoint.org.au
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www.turningpoint.org.au/
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Provides a wide range of specialist treatment and support services to people affected by alcohol and drug use.
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Monday to Friday, 9:30am to 5pm
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Victorian Aboriginal Health Service
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186 Nicholson Street, Fitzroy
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9419 3000
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info@vahs.org.au
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www.vahs.org.au
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Cultural Warning: People of Aboriginal or Torres Strait Islander descent should be aware that the Victorian Aboriginal Health Service website may contain images and names of people who are deceased or images of places that could cause sorrow.
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Provides free health services for Aboriginal People and Torres Straight Islanders
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Monday-Friday: 9am - 5pm. Saturday: 9.30am - 12.30pm.
After Hours locum service: 132 660
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Alcoholics Anonymous Victoria |
36 Church Street, Richmond
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9429 1833
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www.aavictoria.org.au
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AA is non-professional, charges no fees, has no affiliations and advocates a 12-step recovery program for its members
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Sharc Self Help Addiction Resource Centre
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140 Grange Rd, Carnegie
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9573 1700
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info@sharc.org.au
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http://www.sharc.org.au/
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Sharc provides housing, education, advocacy and family support to members of our community who have been impacted by the effects of alcohol and drug use. In some cases this is co-occurring with mental health and Sharc also provides support in this area. Sharc works with families, individuals and youth through a peer support model.
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Family Drug Help
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140 Grange Road, Carnegie
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9573 1780 or 1300 660 068
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fdh@sharc.org.au This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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www.familydrughelp.org.au
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Service for people concerned about a relative or friend using drugs. We recognise that problematic alcohol and other drug use within the family can be overwhelming (with or without mental health issues). Offers family members support, information, education, inspiration and the encouragement to practise self care. We don’t judge family members because we’ve been there.
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Helpline available: Monday to Friday from 9am to 9pm
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Royal Women’s Hospital – Medicines Information Centre
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Pharmacy Department, Cnr Grattan Street and Flemington Road, Parkville
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8345 3190
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www.thewomens.org.au/AskaPharmacist
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Provides up-to-date evidence based and peer-reviewed information on the use of psychotropic medicines in the peri and post natal period.
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Monday to Friday 9am to 5pm (excluding public holidays)
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Maroondah Addictions Recovery Project (MARP) |
17 Clarke Street, Lilydale
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9737 6540
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info@marp.org.au
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www.marp.com.au
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MARP programs incur an entry and assessment fee of $50. Residential Rehabilitation is $150 per week for full board, lodgings and programs; Supported Accommodation clients pay $20 to MARP as a program fee and then 25% of their daily living income to Commun. Residential Rehabilitation Program includes: An individual treatment plan; Individual counselling; Support groups; Education groups; A&D Recovery Information Group; Transactional Analysis; Gender Specific Groups; Outings; Activities Groups; Self Help Groups (AA, NA). Supported Accommodation Program includes: Informal and formal counselling; House meetings; Individual treatment plans; Referral for appropriate counselling when required; Self Help Groups. 18+ age group
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Mon-Fri 9am-5pm
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National Cannabis Prevention and Information Centre
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1800 304 050
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info@ncpic.org.au
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www.ncpic.org.au
www. ncpic.org.au/ncpic/helpline
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Provides Cannabis information to the community, users, their families and the various workforces involved in the delivery of cannabis related interventions.
Operates a free Cannabis Information and Helpline: 1800 304 050
Confidential information and support line for cannabis users and friends and family who are concerned about cannabis use by those close to them. Provides counselling, information and referrals.
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Monday to Friday 11am to 7pm (including public holidays)
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NPS – Better Choice Better Health
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Level 6, 176 Wellington Parade, East Melbourne
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1300 633 424
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info@nps.org.au
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www.nps.org.au
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Independent, not-for-profit organisation providing information on medicines for patients, health professional and other stakeholders.
Medicines Line: 1300 633 424. Provides consumers with easy to understand, independent, accurate and up-to-date evidence based information about prescription, over0the0-counter and complementary (natural, herbal, vitamin, mineral) medicines.
Adverse Medicine Events Line: 1300 134 237. Provides consumers with an avenue for reporting and discussing adverse experiences with medicines which are then reported to the Therapeutic Goods Administration. Personal information remains confidential. Does not replace information and/or advice provided by doctor or pharmacist and is not an emergency service. For emergencies call the Poisons Information Line.
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Valley Support Group
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Healesville
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5962 5894
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For family and friends concerned about a persons alcohol and drug use – an informal, confidential and non-judgemental setting in which you can seek support information or just listen.
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Catholiccare Alcohol and Other Drug Family Service (St Mary of the Cross Centre)
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23 Brunswick Street Fitzroy 3065
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8417 1200
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aodfs@ccam.org.au
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http://www.ccam.org.au/alcohol-and-other-drugs/
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Assessment and referral service; Counselling for individuals, couples, and extended family and friends; Therapeutic and educational groups for family members; Supported playgroups for families affected by alcohol and other drug use; Community programs aimed at supporting and strengthening families; Spiritual help and support; Information and education; Community development; Support needs for Vietnamese families of drug users
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Connexions
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1 Langridge Street, Collingwood
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9415 8700
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connexions@jss.org.au
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www.jss.org.au/programs/mental-health-support-and-wellbeing/connexions
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Young people aged 16-28 experiencing co-existing mental health issues and alcohol and substance misuse. Complementary therapies; Counselling; Drug service; Education programs; Specialist youth service; Dual disordered mental health/drug and alcohol issues; Intensive support and outreach
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Mon-Fri 9am-5pm
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Innerspace
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4 Johnston Street, Collingwood
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9468 2800
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info@innerspace.org.au
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www.innerspace.org.au/
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AIDS/Hepatitis info and support; Assessment referral service; Counselling; Drug service; Education programs; General health care; Homeless service; Medical treatment; Recreational activities; Needle and Syringe Program; Self-help; Specialist family program; Pharmocotherapy substitute program (Methadone, Buprenorphine, Naloxone); The Healthy Liv-ing Clinic (Hep C)
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Mon-Fri 10.30am-6.30pm; Breakfast Program 11am-12.45pm; Doctors and Counsellor appointments available Mon-Fri; Nursing Clinic operates Tues-Fri
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Joseph’s Corner
3 Birmingham Street, Yarraville
9315 2680
contact@josephscorner.org.au
www.josephscorner.org.au/contact-us.html
Counselling with a qualified counsellor; Networking; Referral information; Companionship; Group support sessions.
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A project of the Catholic Westgate Deanery, set up to support families with issues around drugs and alcohol
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Yarraville: Tues 9am-5.30pm
Mountview Corner House
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4 Mountview Street, Croydon
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9723 2206
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AIDS/Hepatitis info and support; Alcohol service; Assessment referral service; Drug service; Information and support service; Pharmacotherapy Substitute program (methadone and suboxone); Drug screening
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Drop in (no appointment required) Mon-Thurs 2pm-5.30pm
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Ozanam Community (formerly Quin House)
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40 George Street, Fitzroy
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9419 4874
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mickq@vincentcare.org.au
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www.svdp-vic.org.au
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Accommodation; AIDS/Hepatitis info and support; Alcohol service; Assessment referral service; Correction treatment service; Counselling; Drug service; Education programs; General health care; Homeless service; Information and support service; Prisoner and ex-prisoner service; Residential accommodation (Men)
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Admissions: Mon-Fri 9am-5pm
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Quit Victoria
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100 Drummond Street, Carlton
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9663 7777; Quitline :
13 78 48
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www.quit.org.au
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Education programs; Information and support service; Self-help; Motivational call back service; Telephone information and counselling; Outreach to community events, festivals, local government, community health organisations and education institutions
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Advisors available Mon-Fri 8am-8pm; Quitline 7 days 24-hours Ph: 13 78 48 for access to written and taped information
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Salvation Army – The Basin Drug and Alcohol Service
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Basin-Olinda Road , The Basin
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9762 1166
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Rehabilitation for Alcohol and Drugs. Counselling. Residential mixed – work therapy. A therapeutic community encouraging participants to be their own change agents; holistic program
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8am-4pm, 7 days a week
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St John of God – Pinelodge Clinic
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1480 Heatherton Road Dandenong
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8793 9444
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www.sjog.org.au/hospitals/pinelodge_clinic.aspx
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Counselling; Detox – medical; Education programs; Recreational activities; Rehabilitation – residential; Residential men/women/mixed; Specialist family program; Substitute program (methadone); Substitute program (naltrexone); Withdrawal – residential; Medical withdrawal and rehabilitation. $450 a day shared room; $500 a day private room; private health insurance recommended. People under 17 years of age are not eligible.
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7 days 24-hours
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St Kilda Gatehouse
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36 Greeves Street, St Kilda
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9534 2500
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info@stkildagatehouse.org.au
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www.stkildagatehouse.org.au
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Counselling; Drug service; Education programs; Drop-in centre; Training for volunteers; Outreach to homes, agencies, streetwork; Drug & Alcohol outreach. For People over 18 suffering due to their drug use and other life controlling issues; under 18s are considered on an individual basis.
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Mon 12-7, Tues 12-5, Thurs 12-5, Fri 12-5; Counselling by appointment
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St Vincent's Health- Department of Addiction Medicine
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38 Fitzroy Street, Fitzroy
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9288 2627
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www.svhm.org.au/services/Pages/services.aspx
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AIDS/Hepatitis info and support; Alcohol service; Assessment referral service; Correction treatment service; Counselling; Education programs; In-patient detox; Medical treatment; Outpatient withdrawal; Rehabilitation- home-based; Substitute program. To provide an opportunity for clients to address their substance use/abuse and associated lifestyle issues. For people under the age of 16 years.
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Mon-Fri 9am-5pm
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Tandana
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Glen Waverley
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9806 1612
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melaniet@weac.org.au
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Counselling; Education programs; Recreational activities; Rehabilitation – residential; Residential mixed; Specialist youth service. Tandana recognises the importance of a drug-free, safe environment that encourages growth and development and where young people can develop skills and strategies required for maintaining a drug-free life. Young people (aged 12-21) who have been in detox and are drug-free on admission; willing to undertake health assessment, provide information and undergo weekly urine screens, and agree to client contract.
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Mon-Fri 8am-4pm
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Taskforce Community Agency
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421 South Road, Moorabbin
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9532 0811
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moorabbin@taskforce.org.au
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www.taskforce.org.au/drupal/index.php?q=node/10
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Alcohol service; Assessment referral service; Counselling; Education programs; Information and support service; Recreational activities; Specialist youth service; Youth outreach; Step-Out; CREDIT at Magistrates Court; ACSO/COATS; Women's Pharmacotherapy Program. For People with drug and alcohol problems and those affected by another’s drug and alcohol problems, i.e. family, friends, partners, carers
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Mon-Fri 1.30am-4.30pm
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The Living Room Primary Health Service
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7-9 Hosier Lane (off Flinders Lane)
Melbourne
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9945 2100
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livingroom@youthprojects.com.au
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www.youthprojects.org.au/health/programs/living-room
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AIDS/Hepatitis info and support; Alcohol service; Drug service; Medical treatment; Drug safety service; Refers to mobile needle exchange Foot Patrol: 1800 700 102; Free access to: Health care; Care planning; Shower and laundry facilities; Food and material aid; Phone and internet; Mail services; Housing support and referral; Legal support; Contraception; Counselling; Podiatry; Nutrition advice; Hairdressers; Art therapy. No age, gender, ethnic or geographic restrictions
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Mon-Fri 1pm-4pm (all other times by appointment); Medical services available Mon, Wed-Fri 1pm-4pm.
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Tranquilliser Recovery & New Existence Inc. (Tranx)
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222 Burke Road Glen Iris
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1300 273 266
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info@tranx.org.au
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www.tranx.org.au
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Assessment referral service; Counselling; Education programs; Telephone counselling; Panic and anxiety disorders treatment. Fees on application. For People dependent on benzodiazepines and/or analgesics
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Mon-Fri 9am-5pm
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Turning Point Alcohol & Drug Centre Inc.
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54-62 Gertrude Street Fitzroy
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8413 8413
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Info_Group@turningpoint.org.au
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www.turningpoint.org.au
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Medicare for medical services; dispensing fees for pharmacy medications. Access is via intake worker 9.30am-11.30am Mon-Thurs. Alcohol service; Assessment referral service; Correction treatment service; Counselling; Drug service; Healthy liver clinic; Information and support service; Medical treatment; Needle exchange (secondary); Outpatient withdrawal; Substitute program (methadone); Withdrawal (home-based); Substitute program (buprenorphine); Chronic pain consultancy; Specialist pharmacotherapy program; Suboxone program. Primarily for clients seeking treatment for D&A problems; varies depending on program- discuss with duty worker
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Mon-Fri 9.30am-5pm; Sat-Sun and public holidays 9.30am-12.30pm (pharmacy and needle syringe program services only).
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The Windana Society Inc
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88 Alma Road, St Kilda East
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9529 7955
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www.windana.org.au/
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Therapeutic Community: 78% of benefits; Withdrawal: 6 days has small cost; Counselling and groups: free. Accommodation; AIDS/Hepatitis info and support; Alcohol service; Assessment referral service; Complementary therapies; Correction treatment service; Counselling; Detox – medical; Detox – natural therapies; Drug service; Education programs; Homeless service; Information and support service; Rehabilitation – residential; Residential mixed; Self-help; Specialist youth service; Withdrawal – residential. Over 18 years of age and drug dependent; 12-21 years for Youth Withdrawal Program
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Community Residential Withdrawal Service: 7 days 24-hours; Other programs: Mon-Fri 9am-5pm or as arranged
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Youth Projects
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6 Hartington Street , Glenroy
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9304 9100
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www.youthprojects.org.au/contact
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AIDS/Hepatitis info and support; Alcohol service; Assessment referral service; Counselling; Drug service; Drink drive program; Education programs; Information and support service; Needle exchange (secondary); Specialist youth service; Employment programs
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Agency: Mon-Fri 9am-5pm; Drug & Alcohol Youth Outreach Program, JPET Employment Service; Youth outreach program, has flexible times; Needle and syringe service 7.30pm-11.15pm 7 days a week
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