General exchange tariff



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GENERAL EXCHANGE TARIFF

S.C.C. VA. NO 1



MGW Telephone Company Section 3

Revision 3 Sheet 1


Directory Assistance and Operator Services


  1. DIRECTORY ASSISTANCE SERVICE

  1. GENERAL

The Telephone Company provides for Directory Assistance Service whereby customers may request assistance in determining telephone numbers.


  1. REGULATIONS

  1. The rates set forth following apply when customers request assistance in determining telephone numbers of customers who are located in the same local service area or who are located in the same area code (NPA) within the State of Virginia.

  2. A customer is allowed One free dialed Directory Assistance Service call per access line per month. Service for Customer - provided Coin Operated Telephones, Interexchange Carrier Coinless Telephone Service are not allowed monthly call allowances.
    (C)

    (C)





3. Direct dialed Directory Assistance Service calls are calls dialed by the customer and completed without the assistance of an operator. The services of an operator are not to be used in connection with the completing of direct dialed Directory Assist­ance Service calls except in the following cases:

  1. To reach the called Directory Assistance Service number where direct dialing facilities are not available.

  2. To reach the called Directory Assistance Service number when attempts by the customer to direct dial such a call cannot be completed.




  1. To only record the originating telephone number when auto­matic recording equipment fails to function properly.

  1. Call allowances are not transferable between separate accounts of the same customer.

Issued: February 26, 2011 Effective: March 28, 2011

By: R. Craig Smith, President, Williamsville, Virginia

GENERAL EXCHANGE TARIFF S.C.C. VA. No 1

(C)

MGW Telephone Company Section 3

Revision 2 Sheet 2


Directory Assistance and Operator Services


  1. DIRECTORY ASSISTANCE SERVICE (Cont.)

B. REGULATIONS (CONT.)


5. Charges for Directory Assistance Service are not applicable to calls to the Directory Assistance Service attendant placed from Semipublic Coin Telephone Services, Public Coin Telephone Services, or to calls to the Directory Assistance Service attendant from telephones where the customer, and in the case of residence service where the customer or a member of the customer's household, has been affirmed in writing as unable to use a Telephone Company provided directory because of a visual, physical or reading handicap.

C.

RATES

Directory Assistance Service Calls*






1. Where direct dialed by a customer, per call . . . .

$.29

2. Where placed via an operator, per call . o

$.58


*Maximum of two requested telephone numbers per call. Charge applies after the one free call allowance.

D. LOCAL CALLING ARE

1. Local Service Area

Deerfield

McClung

McDowell



Mountain Grove

Williamsville

Issued: November 30, 2011 Effective: December 1, 2011

By: R. Craig Smith, President, Williamsville, Virginia

GENERAL EXCHANGE TARIFF

S.C.C. VA. NO 1

MGW Telephone Company Section 3

Original Sheet 3

Directory Assistance and Operator Services (N)


  1. OPERATOR SERVICES

  1. GENERAL

The Telephone Company provides for customers to use Operator Services to assist in placing local calls.


  1. REGULATIONS

  1. Local message charges for calls placed through an operator will be charged the same as for local calls dialed direct

by the customer.


  1. Local message charges will not be billed to a Public

Telephone service, Semi-public Telephone service or

COCOT service. Operator assistance will not be
furnished for calls placed from a COCOT telephone.



  1. Operator Assistance charges do not apply for the following calls:

  • calls to listed official public emergency agencies

  • calls to official Telephone Company numbers

  • calls to Directory Assistance

  • calls from persons experiencing dialing difficulty

  • calls from persons who are visually and/or physically disabled




  1. Operator service Calling Card denotes a billing

arrangement by which a call may be charged to an

authorized Telephone Company calling card number.




  1. A Collect Call denotes a billing arrangement by which the charge for a call may be reversed providing the charge is accepted at the called line. A collect call may be

billed to a calling card or third party number. In case

of calls to coin telephones the charges must be billed to

a calling card or third party number, or the call may be

re-originated from the called lines. (N)


Issued: December 20, 2010 Effective: January 19, 2011

By: R. Craig Smith, President, Williamsville, Virginia

GENERAL EXCHANGE TARIFF

S.C.C. VA. NO 1

MGW Telephone Company Section 3

Original Sheet 4

Directory Assistance and Operator Services (N)


  1. OPERATOR SERVICES (Cont.)




  1. A Billed to Third Number call demotes a billing

arrangement by which a call may be charged to an

authorized line as determined by the Company other than

the line originating the call or the line where the call

is completed.




  1. Person-to-person is that service where the person

originating the call specifies to the Telephone Company operator a particular person to be reached, or a

particular station line, department or office to be

reached through a branch exchange or Centrex attendant.


  1. RATES

The following charges are in addition to any charges for

local messages as specified in this tariff.
Charge, per call

  1. Operator serviced Calling Card $ .60

  1. Collect, billed to third number,

or operator dialed $ .75

  1. Person-to-person $1.50 (N)

Issued: December 20, 2010 Effective: January 19, 2011



By: R. Craig Smith, President, Williamsville, Virginia



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