General Information
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Dell Venue Tablet FAQ’s General Information
Q: What is the replacement product for the Latitude 10? A: The Venue 11 Pro (Atom configs) is the closest comparison to the Latitude 10 and should be used for customer transitions. The Venue 11 Pro (Pentium/Core I configs) is a major upgrade to the Latitude 10. Customers should not be transitioned to these configs at Latitude 10 price points. Q: What is the replacement product for the XPS 10? A: There is no replacement for the XPS 10. Customers seeing the full productivity options offered by the XPS 10 (i.e. attached keyboard option) should transition to the Venue 11 Pro. Customers looking for a great productivity companion should transition to the Venue 8 Pro. Q: Why are we no longer offering ARM based technologies? A: New Intel chip architecture allowed Dell to create high performance, low power tablets that has equal to greater compatibility with Full Windows 8 as well as better functionality with on board devices (i.e. wireless). Q: Why are we no longer offering Microsoft Windows RT OS? A: Customer adoption of Windows RT has been very slow. Also, Dell recognized a market opportunity by offering a full version of Windows 8.1 on a sub 10” device – Venue 8 Pro. This will also allow Dell to better meet the needs of our customers. Q: Can I watch movies or listen to music on a Dell tablet? A: You Bet! All Dell Venue tablets come with embedded Intel graphics and stunning HD IPS displays. This, along with built in wireless video, makes all Venue tablets multimedia powerhouses. Q: How do I download apps for Venue tablets? A: Apps for Venue Tablets can be downloaded over WLAN or WWAN via the Microsoft App Store (Venue 11 Pro / Venue 8 Pro) or the Google Android Marketplace (Venue 7 & 8). Q: How do I receive updates for these devices? A: Windows devices – updates will come directly from the Windows App Store. Android devices – apps will come directly from the Google Marketplace. Select updates will be available for Windows products at support.dell.com (i.e. DDP|E, etc.). System updates will be available via OTA (over the air) for Android products (i.e. Dell PocketCloud). Q: When will WWAN configuration be available? A: WWAN configs vary by product and by country. Speak with the in country product marketing/brand manager for details. Q: Can a WWAN card be added APOS? A: No. WWAN configs must be purchased from the factory. Non-WWAN models do not have the correct antennas installed to support mobile broadband. If your customer wants WWAN in the future – MAKE SURE they order a WWAN configs. Q: Are the Venue tablets field serviceable? A: Only the Venue 11 Pro is field serviceable (Battery, HDD, WWAN, WLAN) Q: Will Venue follow a 15 month guaranteed lifecycle similar to Latitude? A: No. In order to stay competitive, the Venue tablets will change and be updated on a far more rapid schedule. Likewise, product transitions will also be much quicker than Latitude (30-60 days max). As a baseline, you can expect Android tablets to refresh every 6-9 months and Windows tablets to refresh every 9-15 months (based on Windows/Intel/other technology releases) Windows 8 Tablets (Venue 11 Pro and Venue 8 Pro)Q: Why are there two variations of the Venue 11 Pro? A: The Intel Atom config of the Venue 11 Pro was designed to be a direct replacement for the Latitude 10 tablet. In addition, we wanted to offer customers a sub-$500 product that had amazing expandability/functionality that our competitors could not match. We also wanted to offer customers the ability to have high performance systems (Venue 11 Pro configs with Intel Pentium and Core I) that would support Intel VPro and Windows 8.1 64-bit. A different motherboard was required to accommodate the higher performance processor. Therefore – two variations. Q: Why does the Venue 8 Pro NOT come with NFC (Near Field Communications)? A: The simple answer – we ran out of space. Unlike other devices that offer NFC, the Venue 8 Pro comes standard with Dual-band 2x2 MIMO 802.11 a/b/g/n/ Wi-Fi. This is a very high performance version of Wi-Fi and required more room inside the chassis for antennas. Therefore the tradeoff was to not offer NFC. Q: What are the primary differences between Windows 8 and Windows 8.1? A: Windows 8.1. is larger release than a service pack but yet smaller than a completely new OS. Microsoft has made dozens of modifications and enhancements as to how users can interact with the OS and how business can utilize special features. Detailed information on Windows 8.1 can be found on SalesEdge in the Windows Migration VSK. Q: Can I run/listen to iTunes on the Venue tablets? A: You bet. Apple iTunes can be downloaded and installed on both the Venue 8 Pro and Venue 11 Pro. You can have all your Apple music, TV, and Video available right on your Dell. Q: Is Microsoft Office Home & Student touch optimized? A: Yes – Office 2013 is completely touched optimized with larger buttons and radial menus to support touch ease of access. Q: Does Windows have current apps available in the app store? A: Yes – sort of. Please Read! The Microsoft App Store has most all of the favorite apps for both consumers and commercial customers. (i.e. Angry Birds, Cut The Rope, Wells Fargo Banking, etc.). What you will not see are a lot of apps for web services that the Venue 8 Pro and Venue 11 Pro can run natively. Example – if you want to run ebay, Amazon, Facebook, or Twitter for example on an iOS or Android device – you would normally use the “App” to do so. Why? Because the web browsing experience on the full site would be less than ideal and possibly very user unfriendly. With the Windows 8.1 products, you are using a full version of Internet Explorer on a large screen. Simply pull up Facebook.com or Amazon.com and use the full site at full functionality. If you go there a lot (i.e. Facebook) simply create a Start tile for Facebook. Done – instant app with more functionality than Apple and Google. Q: Can customers with a Microsoft Enterprise Agreement buy Dell tablets with the home OS and then upgrade to Pro for free under their licensing agreement? A: No, a customer must purchase a QUALIFIED OS to conform to the Software Assurance portion of their EA, and in this case, it would be Windows 8.1 Pro. Q: Why are we limiting Venue 11 Pro (Atom configs) to 2GB RAM as the Intel Baytrail chipset will support more? A: Currently the OS / Chipset combination will only support a 32-bit operating system. Having a 4GB option would only allow customers to use 3.5GB due to the 32-bit limitation. As Microsoft develops more drivers to support 64-bit on Atom processors, Dell will look to offer a 4GB solution. In the meantime, upsell customers to the Venue 11 Pro 64-bit configs which can come with either 4GB or 8GB or RAM. Q: Can a customer upgrade Venue 11 Pro Ram Memory? A: No. Ram memory is not upgradeable. Android 4.2 Tablets (Venue 7 & 8)Q: Why is Dell re-entering the Android OS space? A: Android OS has the greatest market share in the world. Likewise, the Android OS also has the most developers and programmers. As customers are looking to increase their productivity, they are looking at ways to unify and leverage smartphone and devices into a holistic experience. This is particularly true in select verticals and APJ. Therefore, in order to offer customer the maximum choice, Dell is introducing the Venue 7 and Venue 8 to meet these needs. Q: What does “Jellybean” mean? A: “Jellybean” is the name for the current Android 4.x OS. The next version (5.x) will be called Key Lime Q: Will the Venue 7 and Venue 8 be upgradeable to Android Key Lime? A: No. Given the 6 month lifecycle for the Android tablets, the next gen product should support Key Lime. Directory: sites sites -> Answer True False 2 points Question 2 sites -> 587 Return function, r i(X) r i(0) r i(1) r i(2) r i(3) 1 0 2 4 6 Thermal Station, I 2 0 1 5 6 3 0 3 5 6 10 sites -> Glossary for Chapter 1 Algorithm sites -> North Carolina Inclusion Initiative Mapping Where Children with ieps are Being Served Purpose sites -> Northern England’s set-jetting locations sites -> Physical custody of 1033 program property accountibility form statement of Physical Custody: By signing for the below 1033 property I am a Law Enforcement Officer of the aforementioned Law Enforcement Agency sites -> Nstructions for Acquiring Excess Equipment online, through the 1033 Program sites -> Memorandum of agreement Download 22.44 Kb. Share with your friends:
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