JAMES W. KELLER
370 East 100 North ∙ Providence, UT 84332 ∙ Home: 435-752-9001 ∙ Cell: 217-721-2836 ∙ jwk707@gmail.com
Education
M.A. University of Illinois at Urbana-Champaign, Champaign, IL; GPA: 3.85 2008-2010
Russian, East European and Eurasian Studies
Master’s Thesis: On the Belarusian Energy Dilemma: Economic, Environmental
and Geopolitical Considerations of the Nuclear Power Option
B.A. Brigham Young University, Provo, UT; GPA: 3.48 2002-2007
Major: Political Science
Minor: Russian Studies
Academic Awards
Foreign Language and Area Studies Fellowship (Serbo-Croatian) 2009-2010
Foreign Language and Area Studies Fellowship (Serbo-Croatian) Summer 2009
Graduate Assistantship, Russian, East European and Eurasian Center 2008-2009
Foreign Language and Area Studies Fellowship (Russian) 2008-2009
Foreign Language and Area Studies Fellowship (Russian) Summer 2008
Academic Activities
Mentored students with particular research interests involving Belarus Spring 2010
Sarajevo Practicum, Critical Languages Institute, Sarajevo, Bosnia & Herzegovina Aug. 2009
Summer Workshop in Slavic, East European and Eurasian Languages, Indiana University Summer 2008-09
Washington, D.C. Seminar Internship Program Fall 2004
Model United Nations 2003-2004
Brigham Young University Russian Club 2002-2004
Internships
Research Assistant/Intern Fall 2004
Climate Institute, Washington, D.C.
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Composed articles and presentations on energy and climate mitigation/adaptation strategies.
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Assisted in composing and compiling the contents of the Institute’s newsletter.
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Represented the Institute at local forums and lectures in Washington, D.C.
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Experience
Machine Translation Post-Editor Nov. 2010-Present
Linguistic Systems, Inc.
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Recently hired to edit and humanize machine translations and complete Russian-English
translations on a variety of professional topics.
Freelance Translator Nov. 2009-Present
Vialan Translation Agency, Newport Beach, CA
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Translated business, legal, literary and technical documents from Russian to English.
Research Database Indexer May 2009-Present
American Bibliography of Slavic and East European Studies, Champaign, IL
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Composed abstracts, analyzed and indexed articles from research publications on cultural, historical,
geopolitical and socioeconomic topics specific to the areas comprising the former Soviet Union.
Graduate Outreach Assistant
Russian, East European, and Eurasian Center, Champaign, IL 2008-2009
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Represented the Center at local events and hosted visiting scholars from all professional sectors.
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Updated the website, disseminated announcements and composed articles for Center publications.
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Planned, promoted and executed the Summer Research Laboratory.
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Created outreach materials to strengthen knowledge of the region among affiliated educators.
Quality Assurance Coordinator Jan.-May 2008
Rosetta Stone, Harrisonburg, VA
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Implemented the company’s initial quality assurance program to elevate customer
satisfaction and retention, as well develop employee expertise of the company’s product offerings.
corporate-specific soft skill strategies and procedures, both in group and individual settings.
Account Coordinator Aug.-Dec. 2007
Thomas Arts, Farmington, UT
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Coordinated efforts of design artists in producing advertising materials reflecting client directives.
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Edited and proofread production materials prior to client submission.
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Analyzed domestic media markets to assess potential profitability for client products and services.
Quality and Training Manager Sept. 2006-Aug. 2007
Affiliated Computer Services, Salt Lake City, UT
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Managed the quality and training departments in a call center environment.
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Conducted team meetings to examine areas of concern and review performance-based objectives.
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Hired mid-level leadership personnel and assessed adherence to client directives and protocols.
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Tracked and analyzed departmental performance/metrics and implemented action plans.
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Observed pedagogical methods, providing recommendations for enhancing the training experience.
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Consistently set site and regional benchmarks based on client and direct customer feedback.
Russian Instructor Jul. 2003-Jul. 2004;
Missionary Training Center, Provo, UT Jan. 2005-Jun. 2006
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Taught Russian lexicon, morphology and syntax via traditional and computer-based instruction.
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Piloted experimental teaching methodologies and techniques.
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Taught weekly workshops on creativity in language-learning, time management and other themes.
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Conducted performance reviews to assess progress and refine individual objectives.
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Consistently evaluated as a top instructor within the Russian department.
Certifications
Global Business Culture Graduate Certificate, University of Illinois at Urbana-Champaign Mar. 2010 Facilitator/Instructor Certificate, Affiliated Computer Service Jan. 2007
Volunteer Work
Russian Studies Instructor, Home School Group, Marion, VA Fall 2007
Russian Interpreter, Missionary Training Center, Provo, UT 2002-2004
Russian Interpreter, Moscow-Utah Games, Salt Lake City, UT Feb. 2003
Humanitarian Aid Representative, Project SOFIA – LDS Charities, Republic of Belarus May-Nov. 2010
Ecclesiastical Representative, The Church of Jesus Christ of Latter-day Saints, Russian Federation 2000-2002
Languages
Russian: Advanced proficiency
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Evaluated as a level five (Superior) on the Russian Oral Proficiency Interview by the
American Council on the Teaching of Foreign Languages (August 2008).
Serbo-Croatian: Intermediate proficiency
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