The purpose of this business continuity plan is to prepare in the event of short-term or extended service outages affecting voice communications systems, networks and associated infrastructures. These events may be caused by factors beyond our control (e.g., natural disasters, man-made events). The goal is to restore voice communications services to the widest extent possible in a minimum time frame. All sites are expected to implement preventive measures whenever possible to minimize system and network disruptions and to recover as rapidly as possible when a failure occurs.
This plan identifies vulnerabilities and recommends necessary measures to prevent extended voice communications service outages. It is a plan that encompasses all system sites and operations facilities.
The scope of this plan is limited to . This is a voice communications disaster recovery plan, not a daily problem resolution procedures document.