R obinson C. Salonga
Bliss 1, San Vicente, Magalang 2011 Pampanga, Philippines
URL: http://www.geocities.com/robsalonga
E-mail address: robsalonga@yahoo.com
Home Phone: (045) 866-0705 | (045) 866-1789
Mobile: (0915) 406-4984 | (0919) 550-3877
Career Objective
To secure a challenging position in a progressive firm that recognizes hard work, great skills and dedication by offering growth opportunities, incentives and reinforcement programs.
Work Experience
Epixtar International Contact Center Group, Ltd. May 02-16, 2005
Epixtar Plaza, Clark Field, Pampanga
AOL Member Services Philippines, Inc. July 7, 2003 – April 26, 2005
Bldg. 2112/2113 C.P. Garcia St. cor. L.Tañada St., CSEZ, Pampanga
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FTC Technical Consultant
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Served as Crew Leader with Outstanding Interpersonal Skills
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With Excellent Customer Service & Communication Skills
Provides world-class interactive online support to America Online (AOL) members all over the world by answering their queries and helping them with any AOL product concerns. Applicant has also been part of the FTC Team, the sole group that processes cancellation requests in accordance with the US Federal Trade Commission (FTC) guidelines.
Absolute Service, Inc. April 2000 – June 2003
(Formerly Asia Prepress Technology, LLC)
Bldg. 7B Philexcel Compound, Clarkfield, Pampanga
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Computer Graphics Operator
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Document Analyst/ Quality Controller/Spot checker
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QuikScanner (Online Editor), Asia Internet Services
On Leadership
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Has been an active civic leader and Christian worker since 1990
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Has been assigned as Division OIC in Regions 1 & 2 (Ilocos Region), Pampanga, Bulacan, Southern Tagalog Region (Laguna, Batangas, Mindoro) and Hong Kong
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Has handled hundreds of volunteers for a foundation from 1990 to 1997
Functions:
Scheduling of events, setting worker assignments, financial management, conducting Division Meetings, conducting investigations on major issues, performing regular counseling sessions for married couples and youth, delivering quarterly and annual reports, delivering major talks on conventions and training new workers on leadership, discipline and public speaking.
Other Experiences
President and Founder, AMA Critics Guild 2002 – 2003
City of San Fernando
Editor in Chief, The Web 2001 – 2003
AMA Pampanga Campus City of San Fernando
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The WEB also sponsored Lite & Loud Crossover Concert on March 1, 2002, featuring the Applicant as the main vocal performer.
Editor In Chief, The Herald 1998 – 2000
AMA Computer Learning Center
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The Herald is the official student publication of AMA Computer Learning Center, Angeles City.
Radio Broadcaster, DZBS – RPN 1994
Session Road, Baguio City
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Hosted a two-hour Sunday night commentary, entertainment and public service radio program.
Owner/Manager, ADD Telecom Shop 1997
GG Cundangan, Guiguinto, Bulacan
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Owned and managed a mobile phone and accessories store.
Networker/ Dealer 1996 – 2000
Has conducted Seminars and Marketing Plan Presentations for:
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Smartway To Wealth (E-commerce)
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Forever Living Products, Phils.
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Amway Philippines
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Yamato Tradeline Network, Inc.
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Telecoms Specialists, Inc.
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SEMICON, etc.
Education
Bachelor of Science in Information Technology May 2000 – May 2003 Major in Multimedia and Creative Technologies
AMA Pampanga Campus
City of San Fernando
3-Time President’s Lister; 2-Time Dean’s Lister Graduated cum laude
Computer System Design and Programming June 1998 – May 2000
AMA Computer Learning Center
Angeles City
Graduated as Most Outstanding Student (MOS)
Journalism and Professional Writing Sept 1999 – Mar 2000
Transworld Education College
Glasgow G3 8EF, United Kingdom
Graduated with a General Average of A
ASB Management with Marketing options (units only) Feb 1998 – Mar 2000
Center For Degree Studies
(International Correspondence Schools)
Scranton, Pennsylvania
With a General Average of 1.0
Adult Psychology Nov 2002 – Mar 2003
Thomson Education Direct
(A Subsidiary of International Correspondence Schools)
Philippine Branch
4th Floor, Bloomingdale Plaza, Shaw Blvd., Pasig City
Achievements
and Awards
AMA Computer College – Pampanga -
Graduated cum laude
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Champion, Essay Writing Competition
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Champion, Extemporaneous Speech Contest
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Champion, Singing Competition
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Champion, Singkabiasa Academic Quiz
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Three-Time President’s Lister
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Editor in Chief, The Web
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President and Founder, AMA Critics Guild
AMA Computer Learning Center – Angeles City -
Most Outstanding Student, Batch 2000
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Champion, Brainfest 2000
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2nd Placer, AMA Skills Olympics
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Editor In Chief, The Herald
Santa Rita College Santa Rita, Pampanga -
Academic Scholar for four (4) consecutive years
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Champion, Mathematician of the Year Search (4 consecutive years)
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Winner, Scientist of the Year
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2nd Placer, Most Disciplined Boy Scout of Pampanga
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Graduated First Honorable Mention
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NCEE Rating of 98%
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Champion, Oratorical Competition
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Champion, Singing Competition
Other Skills
Computers / Information Technology
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Microsoft Windows Operation
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Knowledge in Microsoft Office, including MS Publisher, MS FrontPage, MS Access, etc.
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Basic Knowledge in HTML with JavaScript, Visual Basic, Turbo C++, Turbo Pascal, Macromedia Flash
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Web Page Design and Internet Science
Oral and Written Communications
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Journalism, Technical Writing and Business Correspondence
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Creative Feature Writing
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Document Editing and Proofreading / Copy Editing
Human Relations and Other Fields
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Conducts Marriage Counseling
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Practices Youth and Adult Group Management
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Customer Service and Marketing Plan practical analysis
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Entertainment through vocal singing
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Conducts General and Adult Psychology seminars
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Conducts Biblio-Science study program
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Teaches Euthenics*, practical Mathematics and English
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Offers personal psychotherapy sessions (ages 13 and above)
*Euthenics – a science that deals with development of human well-being by improvement of living conditions
References
Mr. Anthony Abinsay (0918) 344-1214
AOL Member Services Philippines, Inc.
Clarkfield, Pampanga
Mr. Elmer Manarang (045) 961-2897 / (0927) 230-8854
Scholastic, Inc.
City of San Fernando, Pampanga
Mr. Frank Ong (0918) 7649797
AOL Member Services Philippines, Inc.
Clarkfield, Pampanga
I hereby certify that every piece of information on this document is true and correct according to my knowledge.
Robinson C. Salonga
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