FIGURE: 1
The players continue to introduce new models and variants, the competition may intensify further. The ability of the players to contain costs and focus on exports will be critical for the performance of their respective companies.
The auto component sector has also posted significant growth of 20 per cent in 2003-04, to achieve a sales turnover of Rs.30,640 crores (US$ 6.7 billion). Further, there is a potential for higher growth due to outsourcing activities by global automobiles giants. Today, this sector has emerged as another sunrise sector.
INDUSTRY FEATURES
Presence of a large number of players especially in the passenger car and two wheeler segments has ensured stiff competition. Competition is based both on technology and more importantly price. Key to success is therefore value added products but at affordable prices. Since customers of all segments of the automobile industry are value conscious, factors such as fuel efficiency and diesel engines are also key differentiators in the Indian market.
The Indian consumer is now having an increasing choice with large number of vehicle models launched each year. In line with the growing income of the Indian middle class the entry-level vehicle is moving up the ladder. The entry level two wheeler has become the scooter instead of moped and the preferred family vehicle is the more expensive motorcycle instead of scooter. Moped and the preferred family vehicle is the more expensive motorcycle instead of scooter. Mopeds, or low capacity engine vehicles, are now more stylish and are preferred only by students. In the passenger car segment, the B class vehicles, consisting of the more powerful hatchbacks are the fastest growing segment, indicating and increasing affluence of an entry-level car buyer. The capacity utilization, which also has a critical bearing on the profitability, has been low for Commercial vehicle, Car and MUV segments while it has been healthy for the two wheeler segment.
CURRENT SCENARIO
1980’s
Indian two wheeler markets liberalized.
Major Japanese two wheeler manufacturers make an entry into Indian market through joint ventures/technical collaboration with Indian players. The major joint venture is HERO HONDA, TVS SUZUKI, BAJAJ KAWASAKI, ESCORTS YAMAHA and KINETIC HONDA.
Motorcycle merges as area for growth. Change in consumer perception for motorcycles.
1990 - 1998
Scooters and mopeds loose sheen against motorcycles thus adding more fuel to growth of motorcycles.
Four – stroke motorcycles registering highest growth in the market.
Hero Honda grew by leap and bounds and emerges as the country leader in two wheeler markets.
1998 till date
Bajaj forays into four – stroke motorcycle market.
Emission norms came into force.
Breaking – up of joint ventures.
Declining growth in motorcycle segment.
Entry of Kinetic Motors and LML into four strokes segments.
Chinese motorcycles making an entry into the market.
Consumer preference reaching a balance between fuel – efficiency and power.
Thus, Indian motorcycle market has evolved in the latter 89’s of pure monopoly of Hero – Honda to differentiated oligopoly in the latter 90’s as key indicators points out, the industry will evolve into monopolistic competition where a player having technological and marketing edge will have a bigger pie of the market.
There are five basic types of industry structure on the basis of number of sellers and ability to differentiate product. These are:
PURE MONOPOLY – (ONE SELLER – UNDIFFERENTIATED PRODUCT):
Prices tend to be high, there is little advertising, service levels tend to be low and barriers to entry often exist.
PURE OLIGOPOLY – (FEW SELLERS – UNDIFFERENTIATED PRODUCT):
Differentiation is difficult to achieve and prices are set at the going rate. The only way in which to achieve a sustainable competitive advantage is by means of cost reduction.
DIFFERENTIATED OLIGOPOLY–(FEW SELLERS –UNDIFFERENTIATED PRODUCT):
Differentiation is achieved by pursuing a strategy of quality, adding feature or styling. The extent to which leadership or premium pricing can be achieved is the measure of the measure of the success of the strategy.
MONOPOLISTIC COMPETITION - FEW SELLERS – UNDIFFERENTIATED PRODUCT):
Companies typically or particular market segments where scope exists either for minimizing the degree of direct competition or in which scope for premium pricing exist.
PURE COMPETITION – (MANY SELLERS – UNDIFFERENTIATED PRODUCT):
At this most extreme, there is no scope for differentiation and prices are at the same level. Advertising is only worthwhile if it can create a degree of psychological differentiation (where this feasible, the market should be correctly labeled as monopolistically competitive).
Relative profit levels are directly determined by each company’s ability to manage cost.
SEGEMENTS:
According to the buying pattern of customers, the market can be segmented into three categories:
ECONOMY (Rs.25, 000-40,000)
COMMUTERS (Rs.40, 000-50,000)
LUXURY/LIFESYTLYE (Rs.50, 000 and above)
The spurt in growth in motorcycle was by commuters segment, which accounts for majority share of the market and is also the most competitive. This can be inferred by number of models, which are launched by different players in this segment.
But last two years have seen the market shifting towards economy segment due to rationalization of taxes which decreased the price differential between scooters and motorcycles, acceptance of motorcycles as better mode of transportation due to low running cost and sturdiness. The macroeconomic factor has been growing in real income of households.
In past two years there has been some fizzle in the luxury segment, but this segment has still to make a mark as market move towards maturity phase. As market matures and new players eye for the pie of the Indian consumer income, the classification will also evolve. The predictable classification could be:
ECONOMY
COMMUTERS
LUXURY
SUPERLUXURY
Though economy and commuters segment will cover the bottom – line for players but top-line growth will take few more years.
2.12 STATEMENT OF THE PROBLEM
Determining the attributes, which influence and drive consumers’ preference towards a particular second hand motorcycle, is a key factor in their purchase decision.
These attributes include aesthetics, fuel mileage, power/pick-up, price, after sales service, comfort driving, easy handling, spare availability, resale value and zero maintenance.
2.13 OBJECTIVES
Based on the above problem-statement, the following specific objectives have been crystallized:
To determine the attributes that influence and drive the consumers purchase decisions and preferences second hand towards motorbikes.
To determine which second hand motorbike the consumers prefer for transportation in the category of fuel-efficient, four stroke and in the range of 95 – 115 cubic capacity motorbikes.
To determine which the best among the top selling second motorbikes of different motorcycle companies which include; Hero Honda Splendor, TVS Victor, Kawasaki Bajaj Caliber, Yamaha Crux and Kinetic Boss, regarding the attributes that have been mentioned earlier.
To determine the purpose for which consumers purchase these motorbikes, which include for the purpose of this study; daily commuting, basic use, critical in work profile, gifting purpose, etc.,
To determine whether the motorbike owned by the consumer meets his/her expectations and whether or not it suits their lifestyle.
To determine which advertising media influences consumers purchase decision of second hand motor-bikes.
To determine whether, the showroom or service station location also influences consumers purchase decision.
2.14 HYPOTHESIS
1. Null : The proportion of population intending to buy second hand bikes is independent of the income group.
Alternate: The proportion of population intending to buy second hand bikes is dependent of the income group.
2. Null : preference for buying second hand bikes independent of advertising media.
Alternative : it is dependent
2.2 METHODOLOGY
RESARCH DESIGN
Research design is the arrangement of conditions for collection and analysis of data in a manner that aims to combine relevant to the research purpose with economy in procedure. In fact, the researcher design is the conceptual structure within which research is conducted; it constitutes the blue print for the collection, measurement and analysis of data.
The main aim of the study is to measure the awareness, preferences, attitude and perception of people toward second-hand motorbike (95-115cc, fuel efficient and four strokes) and to find out what attributes attract the most to the consumer in a motorbike.
Marketing research studies can be broadly classified into three basic types namely, exploratory, descriptive and casual, depending on the objectives and prior knowledge on the issues being examined. The study conducted is Exploratory in nature. The major emphasis of exploratory research is on the discovery of ideas.
Next comes the question of selecting the methods by which the data are to be obtained. In other words techniques for collecting the information must be devised. Several methods like observation, questionnaire, interviewing, examination of records, etc., so survey method is used for the study.
Surveys are usually undertaken to learn about people’s knowledge, belief, preference, satisfaction and to measure these magnitudes in the population.
SAMPLING TECHNIQUE
The researcher decided the type of sampling technique used in this study is Convenience Sampling Method. In fact, this technique or procedure stands for the sample design itself. There are several sample designs out of which the researcher must choose one for his study. In this survey the sampling procedure consists of all people who own and are aware about motorbikes. It could a student, an employee, a business man, etc.
In this survey the sample size of the respondents is in the age group of 18-60 and includes a total of 100 respondents who lives in the Bangalore city and were interviewed for the purpose of this study.
SOURCES OF DATA:
The task of data collected after a research problem has been defined and research design. While deciding about the method of data collection to be used for the study, the researcher should keep in mind two types of data viz, Primary and Secondary. The primary data are those which are collected freshly and for the first time, and thus happen to be original in character. The secondary data, on the other hand, are those, which have already, been passed through the statistical process. The sources of data for this research are both from primary and secondary.
PRIMARY DATA:
Primary data was collected by means of a structured questionnaire administered personally.
SECONDARY DATA:
Secondary data include appropriate materials from Magazines, internet and by means of discussion with the guide.
SAMPLE SIZE:
The sampling size was 100 and all the samples were collected within the time of three Weeks during the month of April 2008.
SAMPLING METHOD:
Basically, these methods can be divided into two types, called probability based sampling scheme and non-probability based schemes. A Non-Probability Convenience Sampling Method has been used in this research. The customers who had purchased and are aware of the motorbike were approached and interviewed who had come to get their bikes serviced.
DATA COLLECTION INSTRUMENT:
The Questionnaire method of data collection is quite popular, particularly in case of big enquiries. The instrument used for the data collection was very simple and easy to understand. The respondents were easily available at the service point. The respondents had sample of time to answer all the questions in the questionnaire. A questionnaire consists of a number of questions printed or typed in a definite order on a form or set of forms. The questionnaire is given to respondents who are expected to read and understand the questions and answer them. The researcher uses the questionnaire in this research. Questions related to objectives of the study, form major portion of the questionnaire. It mainly consists of multiple choice questions or the checklist types questions, so that respondent can check or mark one of the several choices of answers.
Questionnaire was formed based on the ideas obtained from researcher’s discussion of the problem guide.
FIELD WORK:
The researcher covers 100 respondents and all of them filled up the questionnaire. Some of the respondents had no patience but on the other hand there were some of them who were truly interested into the survey.
Such respondents really encouraged the researcher a lot to carry out the survey.
Average time taken by the respondent to fill up the questionnaire was 10 minutes. Some of them thought they were making commitments on their part even though the researcher told them that it was not so.
However an honest attempt is made to report and analyze the respondents as objectively as possible without allowing the investigators bias to dominate them.
DATA PROCESSING & ANALYSIS PLAN:
The data after collection has to be processed and analyzed in accordance with the outline laid down for the purpose at the time of developing the research plan. This is essential for a scientific study and for ensuring that we have all relevant data for making contemplated comparison and analysis.
Technically speaking, processing implies editing, coding, classification and tabulation of collected data so that they are amenable to analysis. The team analysis refers to the computation of certain measures along with searching for patterns of relationship that exist among data groups. Thus, “in the process of analysis, relationships or differences supporting or conflicting with original or new hypothesis should be subjected to statistical test of significance to determine with what validity data can be said to indicate any conclusion.”
2.3 RESULTS
SURVEY FINDINGS
PRESENTATION AND ANALYSIS OF DATA:
AGE GROUP OF THE RESPONDENT
TABLE: 1
SOURCE: FIELD INVESTIGATION
The above table shows the age of the respondents. Most of the respondents belong to the age group of 28-38. In the survey it was found 36% of the respondents belong to the age group of 28 –38.32% of them belong to the age group of 18-28.23% belong to the age group of 38-48 and the lowest age group was 48 and above who were only 9%.
INCOME OF THE RESPONDENTS
TABLE: 2
The above table shows the approximate monthly income of the respondents. In the survey it was found that 31% of the respondents got an income of Rs. 5000 – 10000 per month. 28% of them got an income of 15000 and above. 19% of them have an income less than 5000 per month. 14% of them have an income of 13000-15000 per month and 8% of respondents have an income of 1000 – 13000.
ATTRIBUTES THAT INFLUENCE CONSUMER
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