● Cross-functional Leader – High performance results oriented Leader/Team player/Coach/Mentor/Student
● Financial Expertise – P & L focused, Budget sustainment, Purchasing-Vendor selection, Accountability, Metrics driven, ROI mind-set
● Strategic Thinker – Long range-Mid & Short term /Operational/Tactical/Crisis management/Mass Casualty planner & operator, Sustainability, Risk Mitigation, Global experience-Europe, Asia, Middle East, Africa
Kennesaw State University, Kennesaw, GA November 2012 – Present
Director, Central Receiving & Distribution
Consolidated, organized & operated Receiving, Shipping & Warehouse Operations for 3rd largest university in Georgia serving 31,000+ students, faculty & staff/Lead logistical operations & consolidation of two universities (KSU & SPSU)
$20M+ in materials managed – encompassing receipt, secure storage, inventory, tracking & distribution
$9.9M facility acquired for university Supply Chain operation & shared space
$1.5M saved repurposing furniture & equipment across university
$1.2M plan orchestrated & initiated for two separate warehouse operations & distribution locations
38% increase in capacity planning & manpower utilization by establishing scheduled freight carrier deliveries
34% increase in Customer Satisfaction through package tracking, deliveries & signature receipts (Audit trails)
30% reduction in wait times due to planned, coordinated & executed surplus pick-ups & daily deliveries (Scheduling)
28% increase in Vendor deliverables by effective scorecard metrics/feedback - Service Level Agreements
Owned, developed & implemented process improvements programs & risk assessments mitigating financial liability
Developed training, mentoring, coaching, empowerment, succession planning & promotions for staff
Lead annual budgets/ planned & executed operational goals/outlined milestones in meeting expectations
Developed KPIs to measure, track and report progress achieved in cost containment, savings, improved efficiency, customer satisfaction, achieving university strategic goals-value added
Championed highly effective team delivering measurable results, mission focused, team work, service and accountability to one-another, university, facility, staff and student population
MBA – Strayer University,Greensboro, NC January 2010 – June 2011
NOVANT HEALTH, Winston-Salem, NC 2008 - 2010
Director, Supply Chain Operations (Greater W-S/Triad Market)
$3.4M budget managed; stayed within 10% under budget annually; 75 - staff managed (5-mgrs & 69-hourly)
$60M procurement savings over 2 years; Participant on New Product introduction team
$3.2M project implemented - new high quality linen/negotiated reusable gown service reducing HAZ-MAT disposal gown cost/implemented Scrub Ex systems/Sold end-of-life linens to 3rd party vendors or donated to animal shelters
$1.5M corporate savings in equipment disposition/Identified non-profits to donate End-of-Life cycle equipment
33% increase in Customer Satisfaction from surveys/Decreased nursing work-order requests & closure time tracking
25% improvement in demand satisfaction/Maintained floor PAR level supplies with nursing collaboration
Team member on cross functional team to identify new corporate ERP legacy platform/Amazon type ordering
Assisted in product selection & purchasing process/vendor selection/Best value – Best price/GPO volume negotiations
Developed vendor scorecard metrics/Service Level Agreements/carrier pick-up & delivery service-specimens, durable medical equipment/maintained contingency stock supplies/implemented Linen tracking system with EMS crews
Oversaw inter-office & USPS mail processing & distribution within health service market region facilities
Established & maintained inventory control accountability processes; Managed daily supply PAR levels in all patient storage areas; Built seamless support with supply vendors ensuring supplies were uninterrupted and vendor payments were in accordance with SLA; Orchestrated Quarterly Customer Support Town Hall meetings; Passed all Sterile Durable Medical Equipment inspections & staff certification training; Reviewed, updated & initiated Contracts & RFP increasing value added & cost savings with key vendors.
KINETIC CONCEPTS, INC.,Norcross, GA 2006 - 2007
Service Operations Manager
15 major hospitals & 30 off-site clinical facilities in Metro Atlanta supported; 14 – staff and 12 fleet vehicles managed
32% increase in productivity; 20% reduction in overtime through effective time management & deliverables
30% reduction in number of service calls due to equipment failure/well implemented Quality Control measures
25% increase in Customer Satisfaction / established and maintained internal & external business partnerships / Implemented Customer feedback surveys
THE HOME DEPOT,Atlanta, GA 2004 - 2006
Information Technology Support Warehouse Manager
99% inventory accuracy with less than 1% shrinkage/property accountability
0% lost time due to accidents/safety first safety always
GEORGIA-PACIFIC,Atlanta, GA 2003 - 2003
Category Management Specialist-Dixie Foodservice
Developed product pricing, coordinated with production planning and distribution in support of sales team calling on fast foodservice companies.
Led team reformulating product driving out cost in order to stay competitive by eliminating non-differentiating costs, achieving initial savings of $536,000 within 1st month of implementation.
UNITED STATES ARMY 1983 - 2003
Global Logistics Operations and Plans Officer Fort McPherson, GA, Aug 1999 - Jan 2003
Orchestrated new logistics operations plans; Designed improvement projects enhancing global logistics capability; Instituted & implemented lines open lines of communication between service branches increasing operational efficiencies, collaboration & productivity & reducing costs. Developed & stood-up supply chain operations infra-structure network for austere environments in Europe, Southwest Asia and Africa; Partnered with foreign & US service branches by devising best practices & product sourcing methods leading to increased customer satisfaction, reducing operating cost by $50M. Lead operations in Sea, Land/Rail/Truck & Air transportation including Customs clearance.
Division Equipment Manager, Seoul, Korea, 1998-1999: Effectively & efficiently managed equipment/supplies valued at $500M. Redistributed excess equipment worldwide saving in excess of $125M.
Chief Logistics Officer, Fayetteville, NC, 1994-1998: Reduced excess & cut cost by 40% saving $150M in equipment.
Parts and Supply Manager, Clarksville, TN, 1991-1994: Managed 10,000 lines aviation parts warehouse valued at $300M supporting maintenance of $650M aircraft fleet. Led construction of new 100,000 sq. ft. facility; developed Warehouse Management System; Achieved equipment operational readiness rate of 95%, above 88% corporate standard.
Logistics Manager, Pirmasens / Hanau / Frankfurt, Germany, 1986-1991: Directed 185 employees operating parts redistribution facility managing in excess of 30,000 lines with cost savings over $250M to the US Army.
Manager/Supervisor-Training, Junction City, KS, 1983-1986: Developed training plan & instructed 3,000+ college students; wrote training manual, adopted companywide; instituted leadership development program for direct reports.
MBA – Strayer University, Greensboro, NC
Executive Staff and Management Certification, Ft. Leavenworth, KS
Bachelor of Science, Morgan State University, Baltimore, MD
Certified Coach Practitioner (CCP)
APICS Certified Supply Chain Professional (CSCP) Candidate