System Requirements for Desire2Learn Version 10.3
To verify your browser is set to work correctly within Desire2Learn, go through the D2L System Check.
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Required
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Recommended
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Operating System
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Windows XP, Vista, Windows 7
Mac OS X
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Windows 7, MAC OSX v10.7 (Lion)
Currently MAC OSX V10.9.4 (Maverick does not work with viewing videos within the Content player. It forces a download.
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Video
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Minimum resolution of 1024 x 600
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Resolution of 1024 x 768 or greater
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Internet Speed
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56K Modem
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56K or cable modem, DSL
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Software Requirements
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Required
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Recommended
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Java Runtime Environment (JRE)
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JRE 1.6.x
(Required to run Equation Editor)
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JRE 6 update 31
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JavaScript
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Enabled
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Enabled
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Cookies
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Enabled
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Enabled
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Browser Support
The newest release of Internet Explorer (IE 11) is currently NOT supported in D2L version 10.3; It is recommended that Windows 8.x users download and use Firefox or Chrome until D2L releases a patch to fix IE 11 compatibility issues. Windows 7 users can turn off automatic updates to prevent the installation of IE 11 or rollback to IE 10 using the Windows Uninstall Update tool. The steps to uninstall IE 11 are as follows:
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Start > Control Panel > Programs > Uninstall Program (category view) OR Programs and Features (icon view)
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Select "view installed updates" from the left side panel
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Scroll down and select "Microsoft Internet Explorer 11" from the list of installed updates
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Click on "Uninstall" from the toolbar in the column header.
Browser
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Windows
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Mac OS X
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Firefox (newest)*
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Supported (recommended)
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Supported (recommended)
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Firefox 17.0
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Maintenance (not fully supported)
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Maintenance (not fully supported)
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Firefox (older)
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Unsupported
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Unsupported
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Internet Explorer 11
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Unsupported
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Unsupported
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Internet Explorer 10*
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Supported (recommended)
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Supported
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Internet Explorer 9
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Supported
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Supported
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Internet Explorer 8
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Unsupported
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Unsupported
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Chrome (newest)
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Supported
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Supported
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Safari 6.0
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Supported
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Safari 5.1
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Supported
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OS/Browser
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Tablet
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Mobile Web
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Android Browser (newest)
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Supported
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iOS Safari (newest)
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Supported
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Microsoft Surface Internet (IE 10)
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Supported
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Playbook Browser (newest)
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Maintenance
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iOS (newest, 7, 6)
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Supported
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iOS 5 (Safari 5.1)
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Maintenance (not fully tested/supported)
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iOS 4 (Safari 5.0, 4)
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Unsupported
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Android (newest, 4.3, 4.2, 4.1 (Jelly Bean), 4.0 (Ice Cream Sandwich)
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Supported
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Android 3.2 (Honeycomb), Android 2.3 (Gingerbread), Android 2.2 (Froyo)
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Maintenance (not fully tested/supported)
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Android 2.1 (Éclair), Android 1.6 (Donut), Android 1.5 (Cupcake)
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Unsupported
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Blackberry 10, 7
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Supported
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Blackberry 6
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Maintenance (not fully tested/supported)
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Investigation
The browser is recognized and under consideration by Desire2Learn, but has not been tested against any versions of Desire2Learn products and may never be fully supported.
This category is mainly used for new browsers that have a significant user base, good vendor support, and are generally considered as candidates for future Desire2Learn support.
Supported
The browser and operating system combination has been fully tested by Desire2Learn.
Recommended browsers are marked with an asterisk (*).
Maintenance
The browser is not tested against new versions of Desire2Learn products, but customers can still report problems and receive support for previous versions.
A browser goes into maintenance either when a vendor officially ends support for it or Desire2Learn decides to end support for it.
A maintenance browser becomes officially unsupported after one year.
Unsupported
The browser is not tested and no fixes are performed for unsupported browsers. Desire2Learn does not guarantee any product functionality and offers no support for reported problems.
Generally, Desire2Learn ends support for a browser one year after the associated vendor ends their official support for it.
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