168 iii)
Operational Control: This is the responsibility of the lower-level managers and it involves the monitoring of the day-to-day efforts and results of the operatives. It is the general overseeing of the implementation of the operating plans. The control here has to be well designed because if errors
are not detected at this level, it may have a strong negative implication on the entire organisation. iv)
Financial Control: This is concerned with the organisation’s financial resources monitoring receivables to make sure customers are paying their bills on time is an example of financial control. vi bOperations Control: This focuses on the processes the organisation uses to transform resources into products or services (quality control is one type of operations control.
vii bStructural Control: This is concerned with how the elements of the organisation’s structure are serving their intended purposes.
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