Accounting technicians scheme west africa



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C.3.1 Types of Teams

(a) Self- Managed Work teams These are groups of employees who perform highly related interdependent jobs plus supervisory jobs such as planning, scheduling, assignment of tasks to members, collective control over pace of work and working with suppliers and customers. b)
Cross-functional teams are made up of employees from about the same hierarchical level, but from different work areas coming together to perform a task. c) Virtual Teams These are groups of workers performing a set of tasks but tied together via information and communication technologies such as the internet intranet, Videoconferencing etc. This team does not interact via physical contact. Table 5.3: Differences between Groups and Teams

Work Group
Team
• Has strong, clearly focused leader
• Has individual accountability
• Has the same purpose as the broader organisational mission
• Creates individual work products
Runs efficient meetings
• Measures its effectiveness indirectly by its effects on others (e.g. financial performance of the business)
• Discusses, decides, and delegates
• He shared leadership roles
• Has individual and group accountability
• Has a specific purpose that the team itself delivers
• Creates collective work products
• Encourages open-ended discussion and active problem-solving meetings
• Measures performance directly by assessing collective work products
• Discusses, decides, and does real work together

C.5
Process of Group and Team Development
Studies have shown that groups and teams pass through five developmental stages informing, storming, norming, performing and closing phases.
1.
Forming Phase
This is the formative stage of the group. It is characterized by uncertainty and feeling of insecurity by members. The focus most members in this phase is safety. At this stage, members feel they are working in a vacuum because nobody knows quite what to expect from the group and what is expected of them. The feeling of anxiety rules the day. Although the feeling of insecurity is seldom verbalized, they influence group behaviour at a subconscious level. Members seem more concerned with being accepted by others than with the task ahead. At this stage, the group leader needs to accelerate the process of


302 introduction of members to one another, clarify group goals and objectives as well as individual roles. This could be done through any of the following i) Frequent meetings comprising introductory session ii) Startup activities such as party, and other social type events iii) Communication of group's terms of reference

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