Accounting technicians scheme west africa



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Conciliation: This is an attempt to resolve disputes in an informal discussion to help parties in the dispute reach an agreement. A third party, called a Conciliator is appointed to facilitate the discussion. ii)
Arbitration: In this case, parties put issues to a third party for determination. However, parties to the dispute agree in advance to accept the arbitrator’s decision before its final resolution. In Nigeria, an Industrial Arbitration Panel (IAP) will be constituted for this purpose. The Trade Disputes Act of Nigeria also provides for the establishment of the National Industrial Court (NIC) which has exclusive jurisdiction on settlement of trade disputes. iii)
Mediation: In this case, formal, but nonbinding recommendation or proposals are submitted for consideration by both parties. The number of channels, the parties involved and the time allowed for the resolution of grievances vary from one organization to another. This procedure also covers the resolution of disputes arising from relationships between workers in an organization.
Summary

Human resource management has to do with all activities that relate to the management of an organisation’s human resources. The core activities carried out under human resources are human resource planning, recruitment and selection, performance appraisal, welfare services and benefits, employee compensation and industrial relations. Human resource planning seeks to forecast the labour requirements of an organisation and prepare for it. Recruitment and selection


215 focus on ensuring that the organisation has the right labour resources. Welfare services and benefits seek to motivate employees to work hard by providing them with some basic services such as canteen, accommodation and transport. Employee compensation relates to financial rewards given to employees for their efforts. Under industrial relations the Human Resource Manager seeks to ensure good relations, between the organisation and its employees. Industrial relations cover collective bargaining, grievance procedure and worker participation in management.

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