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SECTION H MANAGEMENT OF CHANGE Section contents (a) Learning objective b) Business process re-engineering (BPR) c) Objectives of Business Process re-engineering d) Implementation of Business Process Re-engineering e) Benefits of implementing BPR f) Limitations of implementing BPR g) Review questions
Learning Objectives After studying this section, the readers should be able to
•
Define organisation change • Explain the nature and meaning of organisational change
• Explain the forces of organisational change
• Explain the reasons
for resistance to change • Explain how to reduce resistance to change
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