Air Travel Consumer Report


For simplicity, statistics are displayed to two decimal places. Actual ranking order is based on our computer carrying out the number of decimal places to nine



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For simplicity, statistics are displayed to two decimal places. Actual ranking order is based on our computer carrying out the number of decimal places to nine.
TOTAL BAGGAGE REPORTS—For the domestic system only. These are passenger reports of mishandled baggage, including those that did not subsequently result in claims for compensation.

ENPLANED PASSENGERS—For the domestic system only.

Office of Aviation Enforcement and Proceedings

U.S. Department of Transportation



JANUARY - MARCH

MISHANDLED BAGGAGE REPORTS FILED BY PASSENGERS

U.S. AIRLINES*




JANUARY - MARCH 2007




JANUARY - MARCH 2006

RANK

AIRLINE


TOTAL BAGGAGE REPORTS

ENPLANED PASSENGERS

REPORTS

PER 1,000 PASSENGERS




TOTAL BAGGAGE REPORTS

ENPLANED PASSENGERS

REPORTS

PER 1,000 PASSENGERS




























1

ALOHA AIRLINES

3,488

996,047

3.50




*

*

*

2

HAWAIIAN AIRLINES

6,299

1,687,181

3.73




4,898

1,470,302

3.33

3

AIRTRAN AIRWAYS

20,067

5,228,967

3.84




17,735

4,592,944

3.86

4

ALASKA AIRLINES

17,953

3,401,586

5.28




14,914

3,424,626

4.35

5

JETBLUE AIRWAYS

29,463

5,161,011

5.71




17,821

4,360,753

4.09

6

CONTINENTAL AIRLINES

53,170

9,169,890

5.80




36,812

8,915,871

4.13

7

NORTHWEST AIRLINES

62,582

10,626,115

5.89




47,805

10,485,627

4.56

8

SOUTHWEST AIRLINES

165,834

23,413,754

7.08




109,368

22,513,000

4.86

9

UNITED AIRLINES

110,288

14,186,802

7.77




64,029

14,131,439

4.53

10

DELTA AIR LINES

119,486

15,171,546

7.88




102,625

16,658,442

6.16

11

AMERICAN AIRLINES

148,234

18,802,248

7.88




121,833

19,318,640

6.31

12

FRONTIER AIRLINES

18,360

2,305,323

7.96




11,872

2,179,226

5.45

13

US AIRWAYS

122,038

13,038,063

9.36




95,748

12,925,632

7.41

14

PINNACLE AIRLINES

20,634

2,148,213

9.61




*

*

*

15

EXPRESSJET AIRLINES

37,676

3,694,200

10.20




30,464

3,713,883

8.20

16

ATLANTIC SOUTHEAST AIRLINES

27,229

2,644,327

10.30




49,334

2,914,374

16.93

17

MESA AIRLINES

38,169

3,275,653

11.65




32,460

3,203,413

10.13

18

SKYWEST AIRLINES

74,165

5,106,915

14.52




49,575

4,544,753

10.91

19

COMAIR

31,613

2,128,918

14.85




22,680

2,453,418

9.24

20

AMERICAN EAGLE AIRLINES

66,871

4,157,974

16.08




56,918

4,245,449

13.41































TOTALS **

1,173,619

146,344,733

8.02




886,891

142,051,792

6.24


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