Airport information technology & systems (IT&S) Best-Practice Guidelines for the Airport Industry Airport Consultants Council


Airport Landside Operations Systems



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3.3Airport Landside Operations Systems



Airport Landside Operations Systems include all IT&S required to flow passengers, baggage, and freight to and from the ground transportation, spanning parking revenue control to dynamic roadway signage. The following is a recommended SBS for Landside Operations Systems.




Airport Landside Operations Systems



Parking Systems



Parking Revenue Control



Electronic Parking Toll (e.g., E-Pass)



License Tag Identification System



Parking Space Management System



Automated Vehicle Identification (AVI)



Taxi Dispatch System



Surface Vehicle Monitoring System



Fuel Management



Fuel Chargebacks



Fuel Reordering and Monitoring of Fuel Levels



Lightning Detection Systems


3.3.1Parking Systems


Parking is a major aspect of an airport’s business activity and a significant revenue generator. Effective management of this activity is therefore critical.

Parking systems cover many aspects, ranging from entry lane control, issuing tickets, tracking the numbers of vehicles in any parking lot, “lot full” indication, guiding drivers to specific areas (i.e. lane control), fee collection (e.g., providing automatic payment terminals and/or their manual alternative), monitoring the egress lanes with CCTV and counters, providing exit barriers, and, of course, keeping track of the associated accounting. Some of these systems are described below.

In addition to normal usage, operators may wish to consider non-standard usage, such as pre-payment, regular or frequent parkers, complimentary parking, valet parking, etc.

3.3.1.1Parking Revenue Control


Parking Revenue Control provides automatic calculation of the fee based on the ticket presented, time elapsed, and applicable rates. It also supports payment options (via cash, debit or credit card).

3.3.1.2Electronic Parking Toll (e.g., E-Pass)


This describes systems that allow a car equipped with a transponder to pass through and payment is debited from an account usually managed by an Internet site.

3.3.1.3License Tag Identification System


A system that reads and stores car license plates, usually at the exit lane, and may allow other databases to review them.

3.3.1.4Parking Space Management System


This system keeps track of the volume and location of parked cars and can be used to direct cars to areas with vacant spaces.

3.3.2Automated Vehicle Identification (AVI)


Similar to E-Pass systems, this provides a “tag” that allows vehicles to be processed more quickly at entry and departure from a parking lot. Such systems can also be used to control access to specific areas of a parking lot (i.e., preferred or VIP parking areas or an area for limousines waiting for passengers).

3.3.3Taxi Dispatch System


Since few things will decrease passenger satisfaction more than having to wait for a taxi outside after a long flight, the use of this system ensures passengers get authorized, licensed taxis when they need them. This also helps taxis pick up fares more equitably, since some fares are for short journeys and some are for long journeys.

Taxi journeys also provide revenue for the airport, since the taxi company usually pays a commission on a per-journey basis to the airport. Similarly, taxi companies and/or drivers may also pay regular fees for the privilege of serving the airport. Taxi dispatch systems may also keep track of these commercial agreements.



3.3.4Surface Vehicle Monitoring System


This system can be used airside and landside for tracking the real-time location on the airport of vehicles equipped with an electronic tag or GPS device.

3.3.5Fuel Management


Airports consume significant amounts of fuel, including diesel, petrol, or propane. The rate of consumption of fuel, therefore, needs to be monitored closely so adequate supplies exist to support operations.

Factors such as temperature, passenger throughput, and number of aircraft movements will affect the rate of consumption of fuel. A fuel management system helps an airport anticipate and meet its operational fuel needs. Cost management techniques, such as carburetor settings, will also help optimize fuel consumption.



3.3.5.1Fuel Chargebacks


These systems manage personal use chargebacks and surcharges.

3.3.5.2Fuel Reordering and Monitoring of Fuel Levels


These systems track fuel quantities and place orders for more fuel with suppliers. They can also forecast usage based on historical data.

3.3.6Lightning Detection System


This system detects lightning through the use of electromagnetic sensors. These systems can triangulate the location of a lightning strike and determine its polarity and amplitude.

Lightning can disrupt aircraft and airport operations since refuelers, maintenance staff, and key equipment may be attached to large metal objects or exposed in the open. Lightning detection warns workers to take cover.





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